Arpita Roy

Operations Associate

Kolkata, West Bengal, India12 yrs 6 mos experience
Highly Stable

Key Highlights

  • Over ten years of experience in accounting roles.
  • Expert in Accounts Payable and Receivable processes.
  • Proven track record in financial strategy implementation.
Stackforce AI infers this person is a Financial Operations Specialist with expertise in Accounts Payable and Receivable processes.

Contact

Skills

Core Skills

Accounts ReceivableFinancial ReportingAccounts PayableInternal ControlsInternal AuditFinancial AccountingCredit Control

Other Skills

Account ReconciliationAccountingAccounts Payable ReportingAdministrationAuditAuditingBank ReconciliationCredit Control ProceduresCustomer Account ManagementCustomer CommunicationDebt CollectionDispute ManagementFinanceFinancial AnalysisFinancial Statements

About

Accomplished and dedicated Subject Matter Expert with over Ten years of experience with all aspects of Accounts Payable, Accounts Receivable, Internal Audit and various accounting roles with a focus on continuous organizational and process improvements. High degree of professionalism and strong problem resolution capabilities. Proven abilities in organizing management workflow and using a proactive approach to problem solving. Experience in implementing financial strategies, processes and internal controls while fostering a collaborative environment that improves productivity,individual accountability, and team morale.

Experience

12 yrs 6 mos
Total Experience
4 yrs 10 mos
Average Tenure
3 yrs 8 mos
Current Experience

Wipro

Senior Officer

Sep 2022Present · 3 yrs 8 mos · Pune, Maharashtra, India · On-site

  • Calling customers to have information/Update required to resolve past due balances.Email communications with various stakeholders regarding open issues.Working on GetPaid Mailboxs,ensuring entire team is responding to email received in GetPaid Mailboxs within
  • agreed timeline.Dispute coding according to the information provided by Customers so that the open invoices can be categorized and allocated to correct person in order to get these resolved at the earliest.Dispute Management, working with diverse counterparts to resolve issues regarding the open invoices which are disputed due to various reasons.Scheduling calls with Customers and Business counterparts (Sales representative, Customer Service Representative,Plant controllers,Plant Accountants,Billing Team,Cash Application Team).Preparing report of the risky customers and scheduling weekly review calls with Credit Team,Senior Financial Analyst,Senior Accounts Receivable Portfolio Analyst and Senior Director of Treasury.Preparing reports of top 30
  • customers and scheduling daily review calls with Credit Team and Collection Supervisor.Preparing month end collection report, reconciling it with the target report, research and prepare statement
  • containing detailed comments in case of any discrepancy in the numbers.
  • Preparing Write off report and scheduling calls with Area Sales Manager and Plant Controllers in order to decide
  • next action plans.
  • Preparing report on Term Discounts taken by various customers, validated these deductions and scheduling calls
  • with Sales Representatives and Area Sales Managers to decide next action plans.Preparing cross reference statements.Checking Credit information using CMS and scheduling calls with Credit Team depending on the balance
  • consumed by customers.
  • Resolved customer issues and delinquent cases, devising collection recovery strategies.
  • Responsible for arbitrating disputes involving sales tax issues and deductions with customers.
Dispute ManagementCustomer CommunicationReportingRisk AnalysisAccounts ReceivableFinancial Reporting

Genpact india private limited delhi

2 roles

Management Trainee

Jan 2019Aug 2023 · 4 yrs 7 mos · Kolkata, West Bengal, India · On-site

  • Handling Escalation, Handling Client Calls, OCR Indexing and Invoice reconciliation,
  • Processing of supplier invoices (Purchase Order & Non-Purchase Order), GR/IR Reconciliation, Manual Payment &
  • Clearing, Automatic Payment (for all locations across Europe, Asia Pacific and Americas. Creating and updating the
  • vendors in SAP), Payment Exception Report Analysis, Helpdesk, Vendor Dispute
  • Management, Vendor Statement Reconciliation, Debit Balance Reconciliation, Suspense Account
  • Reconciliation, Bank Statement reconciliation, Accounts Payable Reporting and Dashboard preparation,
  • Processing of urgent invoices, Vendor master management, Subject Matter Expert, Preparing payment files, Various
  • Adjustments Journal creation, journal entry and uploads, Testing and support of new developments across the systems &
  • process changes, Training new hires, RCA on errors, Analyse differences between purchase orders and invoices to resolve
  • discrepancies, Internal Controls, validation of accuracy, coding and booking of supplier invoices in accordance with
  • applicable and current P2P-procedures including reconciling the vendor statement of accounts. Code such items as
  • invoices, vouchers, expense reports, check requests, etc. with correct codes conforming to standard procedures to
  • ensure proper entry to the financial system. Receive, research and resolve a variety of routine internal and external
  • inquiries concerning account status, including communicating the resolution of discrepancies to appropriate persons.
  • Duplicate Audit, Defective Payment Audit, Invoice Process Audit, High Value Audit, Reversal Audit, Document Change
  • Audit, Dashboards, Compliance Reports. SLA & KPI Management, SOP Management. Internal Controls Management.
  • Financial Controls.
Invoice ProcessingVendor Dispute ManagementAccounts Payable ReportingSOP ManagementAccounts PayableInternal Controls

Process Developer

Mar 2016Dec 2018 · 2 yrs 9 mos · Kolkata, West Bengal, India · On-site

  • Indexing of invoices. Accurate processing of invoices, credit memos, debit memos by matching them with
  • purchase order and goods receipt. In case of non po invoices, processing after verification of supporting
  • documents with respect to payment approval.
  • Suspense account reconciliation, taking necessary steps to resolve and clear the balances lying in suspense
  • account. Reconciliation of goods received and invoice received (GR-IR) accounts on monthly basis. Investigate,
  • identify pending and open GRN entries, forward to processing team for proper accounting.
  • Resolve and monitor ageing or invoice on hold, prepayment and un-invoiced receipt reports. Execute daily
  • payment runs and research on exception report. Ensure all mails on shared mailboxes and all other queries are
  • answered within the time stipulated under the Service Level Agreement.
  • Manage payment posting process including verifying error and performing resolution. Manage pay cycle process
  • including reviewing, verifying, and processing credit/debit memos. Construct / assemble list of invoices in awaiting resolution stage and take necessary steps to get these invoices paid.
  • Review, evaluate and identify potential/probable duplicate entries in order to prevent duplicate payment. toPreparation and implementation of SOPs using established frameworks
  • to ensure that SOPs are being followed. Perform audit of critical fields that have been changed after posting of an
  • entry in the ERP system with respect to proper documentation and valid approval for the change to be executed.
  • Identify, recommended, and implement operational improvements to internal audit and accounts payable procedure. Recognize and clearly define issues and root cause, work with various operations team in order to provide input for process automation. Involved in various testing done to evaluate the automation programming for implementation of Artificial Intelligence.
Invoice ProcessingReconciliationPayment PostingAuditAccounts PayableInternal Audit

Jayshree chemicals limited

2 roles

Account Officer

Promoted

Feb 2014Feb 2016 · 2 yrs · Kolkata, West Bengal, India · On-site

  • Assists and support in implementation of SAP FICO.
  • Configuration across all Central Finance submodules (Accounts Payable, Accounts Receivable, General Ledger,
  • Cost Centre Accounting etc) including handling of master data.
  • Integration of FICO with, MM, PP, SD.
  • Involved in defining requirements, configuration, integration, and training.
  • Involved in mapping of Enterprise Structure and basic settings, maintaining global settings.
  • Configuration settings for Automatic Payment Program and Dunning.
  • Configuration of organization structure and mapping of GL accounts and other master data.
  • Configuration of Vendor master and Customer Master.Field status setup and GL Master Creation.
  • Make accounting entries of all financial transactions in system on daily basis.
  • Maintain cash and bank books. Prepare checks payable and ensure that they are signed by designated signatory.
  • Prepare Bank Reconciliation Statements. Support day-to-day operations relating to banking activities and fund
  • transfers.
  • Make payments to employees like conveyance, loans etc. as per approval. Reconcile conveyance details with
  • general ledger in order to detect, investigate and prevent issues of potential frauds and financial abuse by
  • employees by reviewing employee expenses reimbursements with reference to company policies and supporting
  • documents
  • Maintain and distribute petty cash and serve as primary custodian for corporate office.
  • Preparing MIS reports, stock statement. Prepare, analyze, and publish daily / monthly / quarterly and yearly sales
  • report.
  • Perform fund forecast analysis, bridging actual vs. forecast collections and provide account receivable reporting,
  • explanations, and comments on difference.
  • Prepare daily collection report based on incoming payment, revenue and receivables and publish report.
  • Follow up with customers regarding payment of overdue invoices based on collection ageing reports.
SAP FICOBank ReconciliationMIS ReportingFinancial TransactionsAccounts PayableFinancial Accounting

Credit Control Officer

Aug 2013Jan 2014 · 5 mos · Kolkata, West Bengal, India · On-site

  • Credit Control Executive (Account Receivable Key Responsibility Area):
  • Ensuring customers make payments within their agreed payment terms, chasing payments, if necessary, as per
  • the company’s debt collection procedure and handle customer account queries.
  • Allocation of payments. Prepare and process credit notes.
  • Developed "hold" procedures so delinquent customers could not be serviced without management approval.
  • Revised write-off procedures so that accounts receivable recoveries are more properly coded to general ledger
  • accounts.
  • Instituted a program of checking all new accounts, regardless of amount, to minimize fraud.
  • Coordinated meetings with the Regional Manager for aging review and reserve analysis on a regular basis.
  • Consolidated separate credit and collections functions into one streamlined, more effective group.
Debt CollectionCustomer Account ManagementCredit Control ProceduresAccounts ReceivableCredit Control

Education

Heritage Institute of Technology

Master of Business Administration - MBA — Accounting and Finance

May 2011May 2013

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