Irma Krob

Associate Consultant

Raleigh, North Carolina, United States7 yrs experience
AI EnabledAI ML Practitioner

Key Highlights

  • Expert in bridging language and technology.
  • Designed impactful voicebots for major corporations.
  • Trained NLU models to enhance performance.
Stackforce AI infers this person is a Conversational AI Specialist with a focus on SaaS solutions.

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Skills

Core Skills

Conversation DesignNatural Language UnderstandingMachine Learning

Other Skills

Artificial Intelligence (AI)BudgetsBusiness AnalysisBusiness RequirementsChatbot DesignChatbot DevelopmentConversational User Interfaces (CUI)Data AnalysisDialogflowElanEvent PlanningIBM WatsonInternational EducationLinguisticsMicrosoft Excel

About

Passionate about the intersection of language and technology. At Spitch AG, I designed and developed voicebots and chatbots for leading corporations in Switzerland and Germany. I led collaborations across many different teams, from non-technical client teams to specialized technical programmers. I excel in bridging the gap between two worlds - language and technology by translating general client wishes and expectations into implementable concepts for technical programmers. I also trained and tested Natural Language Understanding models, helping to improve their performance and accuracy. I am open to positions in the US and Europe. #NLP | #ComputationalLinguistics | #MachineTranslation | #ASR | #TTS | #SpeechToText | #NaturalLanguageProcessing | #Linguistics | #Chatbot | #VoiceAssistant | #ConversationDesign | #ConverastionalAI | #CoversationDesigner | #Voicebot | #Voice | #Dialogdesign | #ConversationalUserInterface

Experience

Spitch

Analyst in Conversational AI

Jun 2023Jun 2024 · 1 yr · Zurich, Switzerland · Hybrid

  • Designed and developed dialogue flows for impactful conversational interfaces such as chatbots and voicebots, prioritizing user experience and customer satisfaction
  • Collaborated closely with clients and project teams to understand business requirements, conduct requirements analysis, and manage client expectations effectively
  • Performed data annotation for improved model training and system performance
  • Trained and tested NLU models to improve their performance and accuracy
  • Delivered workshops for clients
Voice User Interface (VUI) DesignVoice User Interface (VUI)Business AnalysisData AnalysisChatbot DesignConversation Design+3

Ibm

IBM Watson Chatbot Challenge

Feb 2023Jun 2023 · 4 mos · Zurich, Switzerland

  • - Participated in the IBM Watson Chatbot Challenge
Business AnalysisMachine LearningIBM WatsonConversation DesignConversational User Interfaces (CUI)Natural Language Understanding+2

Robert half

Administrative Assistant

Jan 2019Jan 2021 · 2 yrs · Munich Area, Germany

TeamworkBusiness AnalysisMicrosoft OfficeTime ManagementOrganization Skills

Ibb institut für berufliche bildung ag

Trainee

Jan 2019Jan 2019 · 0 mo · Munich Area, Germany

Aupairworld

Au-pair

Jan 2014Jan 2018 · 4 yrs

  • 3 rotations as au-pair in Madrid, Spain (2x 2 months) and Karlsruhe, Germany (10 months)

Diverse

Diverse Positions

Jan 2014Jan 2018 · 4 yrs

  • Different student jobs to finance my studies

Education

University of Zurich

Master's degree — Digital Linguistics

Sep 2021Sep 2023

Aarhus University

Summer School — Python for Machine Learning

Jul 2022Aug 2022

University of Zagreb / Sveučilište u Zagrebu

Bachelor's degree — Linguistics

Jan 2013Jan 2017

University of Zagreb / Sveučilište u Zagrebu

Bachelor's degree — Hungarian/Magyar Language and Literature

Jan 2013Jan 2016

XVI. gimnazija

High School Diploma

Jan 2009Jan 2013

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