Arpita Tanwar

Senior Software Engineer

Gurugram, Haryana, India6 yrs 5 mos experience

AI ML PractitionerHighly Stable

Key Highlights

Led development of an AI-powered Forex chatbot.
Optimized payment systems with Java and Spring Boot.
Implemented full-stack features enhancing user engagement.

Stackforce AI infers this person is a Backend-focused Software Engineer in the Fintech industry.

Contact

Skills

Core Skills

JavaSpring BootAi

Other Skills

CommunicationData StructuresJavaScriptLeadershipNode.jsProblem SolvingPython (Programming Language)RESTful APIsReact.jsWebFlux

About

A Bachelor of Technology graduate in Computer Science from Jaypee Institute of Information Technology, currently contributing as a Senior Software Engineer at MakeMyTrip. The role has involved leading the development of an AI-powered Forex chatbot, enhancing query resolution accuracy and customer conversions. At MakeMyTrip, I have also focused on backend development using Java and Spring Boot, optimizing payment systems, and implementing full-stack features. With expertise in Java, Python, and AI, I aim to drive impactful innovations and deliver user-centric solutions.

Experience

Makemytrip

3 roles

Senior Software Engineer 1

Jul 2025 – Present · 8 mos · On-site

JavaSpring BootWebFlux

Software Developer

Promoted

Jun 2023 – Present · 2 yrs 9 mos · On-site

Led Forex Chatbot Development: Built an AI-powered chatbot improving query resolution accuracy to
90%+, reducing manual efforts and converting 10-15% of IF/IH bookers into forex customers.
SLM Fine: Tuning on Llama: Optimized user interactions, reducing chatbot cost and latency.
Backend Development: Built Java-based RESTful APIs using Spring Boot & WebFlux, resolving payment
and webhook issues, reducing funnel errors.
Full-Stack Feature Development: Implemented ticket prefetching, reducing manual uploads by 60% for IF
bookers, and revamped the currency post-sales tracking dashboard, boosting user engagement.

AIJavaSpring BootWebFluxRESTful APIs

Software Developer

Feb 2023 – Jun 2023 · 4 mos · On-site

Built backend systems using Java, Spring Boot, and WebFlux, focusing on RESTful APIs.
Worked on domain migration, optimizing services, and improving system architecture.

JavaSpring BootWebFlux