Naresh Rajan

Business Analyst

Bengaluru, Karnataka, India6 yrs 11 mos experience

Most Likely To Switch

Key Highlights

Over 4 years of experience in business analysis.
Expert in SAP ERP and data visualization tools.
Proven track record in process improvement and automation.

Stackforce AI infers this person is a Business Analyst with expertise in ERP systems and data-driven decision-making.

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Skills

Core Skills

Business AnalysisSap ErpUser Experience DesignErp Implementation

Other Skills

Agile MethodologiesAnalytical SkillsAnalyticsBRDBRD & FRDBusiness DevelopmentBusiness Process ImprovementBusiness RequirementsBusiness-to-Business (B2B)CommunicationCustomer ExperienceCustomer ServiceData VisualizationEnd-user manualsEnglish

About

I’m a Business Analyst passionate about turning business challenges into digital opportunities. With over 4 years of experience driving process improvement, automation, and data-driven decision-making, I’ve delivered impact across HR, warehouse, and enterprise systems. I specialize in requirement gathering (BRD/FRD), UAT coordination, and stakeholder management, ensuring technology solutions truly align with business goals. My toolkit includes SAP (MM, FICO, SD), SQL, Power BI, and Figma, blending analytical and design thinking to enhance user experiences and operational efficiency. I thrive in Agile environments, collaborating with cross-functional teams to deliver measurable results and drive digital transformation initiatives.

Experience

Digitide

Business Analyst

Sep 2023 – Present · 2 yrs 6 mos · Bengaluru, Karnataka, India · On-site

Collaborated with SAP functional teams to prepare Business Requirement Documents (BRDs) and translate business processes into technical solutions.
Designed and documented end-to-end SAP process flows for MM, SD, and FI modules, ensuring alignment with business objectives.
Created user manuals, process maps, and wireframes (Figma) for internal systems, improving adoption and reducing training time by 25%.
Led UAT sessions with cross-functional stakeholders, capturing user feedback and supporting defect resolution.
Analyzed data with SQL and Power BI, developing dashboards that highlighted process inefficiencies and informed management decisions.
Supported API-based integrations between SAP and external systems, contributing to improved data accuracy and process automation.

IT Business AnalysisUser StoriesBRDPerformance AnalysisData VisualizationSAP ERP+2

Heptagon technologies (a quess corp company)

Business Analyst

Jun 2022 – Aug 2023 · 1 yr 2 mos · Coimbatore, Tamil Nadu, India · On-site

Assisted in requirements gathering, stakeholder workshops, and documentation for ERP implementation and process automation initiatives.
Created workflow diagrams, functional specifications, and post-deployment support documentation.
Participated in testing and data validation activities during rollout phases, ensuring business continuity and smooth transition.

BRDData VisualizationIT Business AnalysisPerformance AnalysisUser StoriesBusiness Analysis+1

Cg-vak software & exports ltd.

Business Development Executive

Jun 2020 – Jun 2022 · 2 yrs · Coimbatore, Tamil Nadu, India

Assisting the the organizations sales and growth efforts by contributing to new customer acquisition. Cold Call as appropriate within your market or geographic area to ensure robust pipeline of opportunities. Contacting potential clients to establish rapport and arrange meetings/Presentations. Research and build relationships with new clients. Pitching services to clients/Prospects and effectively work with them to bring in additional revenue Maintain knowledge of all service offerings of the company. Build a strong pipeline of opportunities in CRM. Will be involved in End to End Sales. Handle customer queries/escalations.

Interpersonal Skills

Iot monks private limited

Customer Success Manager

Aug 2019 – May 2020 · 9 mos · Coimbatore, Tamil Nadu, India

Product Briefing and explanation to our end customers Providing our end customers with Assistance in Product Installation. Inbound and outbound calls. Identify and assess customers’ needs to achieve satisfaction. Analyze data and Customer feedback/reactions. Present data analyzed to product development team and sales team. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customer

Ordnance factory board

Apprenticeship Training

Aug 2017 – Jul 2019 · 1 yr 11 mos · The Nilgiris, Tamil Nadu, India

Attending workshops, and participating in as many learning opportunities as possible. Assisting within the relevant department, but also learning about other aspects of the company. Observing health and safety procedures. Completing all tests, presentations, and other required evaluations. Working in the office and travelling to other sites when required. Positively receiving feedback. Attending meetings and offering suggestions for improvement. Keeping a log of everything learned. Building professional relationships with colleagues and clients

Dot com internet solutions

Sales Executive

Jan 2017 – Jul 2017 · 6 mos · Coimbatore, Tamil Nadu, India

Oversee the sales process to attract new clients. Work with senior team members to identify and manage risks. Maintain fruitful relationships with clients and address their needs effectively. Research and identify new market opportunities. Prepare and deliver pitches to potential investors. Foster a collaborative environment within the organization.