Hariprasad Ashok

CEO

Bengaluru, Karnataka, India6 yrs 2 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Expert in driving client success through technical solutions.
Proven track record in automation and process enhancement.
Strong foundation in Agile methodologies and data science.

Stackforce AI infers this person is a SaaS-focused professional with expertise in data analysis and project management.

Contact

Skills

Core Skills

Project ManagementData ScienceData Analysis

Other Skills

Agile MethodologiesAgile methodologiesAutomationConflict AnalysisData PreprocessingData VisualizationFull-Stack DevelopmentGenerative AI ToolsMachine LearningMicrosoft ExcelMicrosoft Power AutomateMicrosoft Power BIProduct OwnershipProgram ManagementPrompt Engineering

About

As the Technical Customer Success Lead at Enov8, I focus on leveraging technical expertise and people skills to drive client success. My role involves a blend of data analysis, project management, and generative AI tools, ensuring seamless service delivery and innovation. With a Master of Technology in Data Science from BITS Pilani and prior experience at Cisco, I bring a strong foundation in automation, product ownership, and Agile methodologies. Passionate about enhancing enterprise-level processes, I aim to deliver impactful solutions through collaboration and innovation.

Experience

Enov8

Technical Customer Success Lead

Nov 2024 – Present · 1 yr 4 mos · India · On-site

Generative AI ToolsData AnalysisProject ManagementData ScienceAgile Methodologies

Cisco

Technical Project Specialist - II

Jan 2020 – Nov 2024 · 4 yrs 10 mos · Bangalore Urban, Karnataka, India

Building and maintaining the AskERMO Webex bot to automate report generation and metrics filtering, visualizing data from multiple databases with SQL and REST APIs for user-friendly business metric representation.
Engaging with clients and internal teams to advance release initiatives at the enterprise level, coordinating with agile teams, and managing vendor services with a focus on transparency and people skills.
Coordinating release activities across multiple teams, discovering opportunities for automation and process enhancements.
Acting as a Product Owner/Scrum Lead, taking full responsibility for bot-building projects, and managing Agile ceremonies such as PI Planning, Scrum Meetings, and system demos.
Assisting internal teams in creating executive dashboards, reducing manual efforts through visualization and conflict analysis.
Leading the ICX to SharePoint migration initiative, analyzing and warehousing sites, and streamlining knowledge sites for the RM team.
Developing a Conflict Analyzer tool to evaluate production CRs, easing production impact, and notably reducing man hours for a team of 6.

SQL database designAutomationAgile methodologiesProduct OwnershipData VisualizationConflict Analysis+2