Apr 2025 – Present · 11 mos

Jul 2023 – Jul 2025 · 2 yrs

• Steering Product, Business, Trust & Verification, and User Engagement verticals.

Jul 2022 – Jul 2023 · 1 yr

• Guided strategic direction for both Product and Business divisions, fostering collaboration and leveraging team efforts.
• Initiated and led strategy initiatives resulting in notable revenue enhancements on the platform via website and app.
• Spearheaded strategies for revenue growth and P&L optimisation.

Jul 2021 – Jul 2022 · 1 yr

• Managed team of PMs, designers and data analysts.
• Built Milaap app from scratch- android and iOS.
• Worked with members of leadership within the company - planning and executing solutions around efficiency via process and product approaches.

Jul 2018 – Jun 2021 · 2 yrs 11 mos

• Owned and executed Milaap's transition to a 'NO Fee' platform - effectively launching the tipping model.
• Built various features aimed at improving growth, efficiency and trust.
• Multi currency support
• Quick pay options
• Faster and more efficient withdrawal experience for users
• Managed relationships with various brands running initiatives on the platform - worked closely with them, building solutions for their use cases.
• Worked with business owners to strategise and build solutions. (internal and external users)

Oct 2017 – Jun 2018 · 8 mos

• Led a team of community associates handling various user engagement channels.

Mar 2017 – Sep 2017 · 6 mos