May 2022 – Present · 3 yrs 10 mos · San Francisco, California, United States · Remote

• Financial and Growth Strategy advisor to the C-Suite

Jan 2022 – Jan 2023 · 1 yr

• OPD Business
• Identified demand for offline OPD consultations (>100 Cr revenue opportunity)
• Designed, led development (20 engineers), launched and stabilized the flow for all users
• Grew monthly revenue 8x from to 80L/month since launch (Daily orders grew >8x)
• Dental OPD and IPD
• Identified demand for dental consults and surgeries (>50Cr/Yr revenue opportunity)
• Onboarded providers and nudged existing users to opt to use dental services through us
• Grew the business to 1500+ consultations and 750+ surgeries/month (Revenue ~65 L/mo)
• Gold Subscription Renewal, DSAT and CSAT
• Improved doctor calling time to < 3 mins (from 15 mins) from the time of booking in one cohort in order to induce a wow factor and drive retention
• Improved video call experience and made consultations video first. Increased video consults by 80% (This was key as video consults build trust and drive renewal in the long run)
• Revamped doctor profile and general UX, improved DSAT from 4 to 4.5 over 6 months
• Created Rxpert, a tool that helps doctors in diagnosing better and flags bad Rxs (banned drugs,
• too many medicines/lab tests, drug to drug interactions etc). Reduced bad prescriptions by 90%

Jul 2020 – Jan 2022 · 1 yr 6 mos

• Led the acquisition of Clinix by MediBuddy
• Built a team of 12 with 2 co-founders. Brought on-board multiple prominent doctors and mentors
• Launched a robust, online doctor consultation platform and on-boarded the first 35 doctors
• Brought in the first 500 customers and 200 consultations within 2 months from launch
• Launched our flagship e-clinics solution catering to rural villages and set up 20 e-clinics all over India
• Brought in B2B contracts worth 68 Lakhs in revenue

Jun 2019 – Nov 2020 · 1 yr 5 mos

• Streamlined payment processes and designed the payment technology for 3000+ doctors and 5000+ lab partners for transactional level clarity and reporting
• Analysis into purchase and over-usage patterns of customers to suggest key changes in the package product that is offered. Resulted in a reduction of outflow by 10L/month
• Found payment leakages and created a new Payment policy for doctors after eliminating leakages. Reduced the leakage by 6.5L/month
• Created the refund policy to standardize refund TAT and improve CSAT. Refunds processed reduced by 28%
• Built and executed the entire CRM system from PRD, customising the tool and testing, training and onboarding a team of 100 people onto the CRM. Brought down escalation resolution time to < 1hr

Jan 2019 – Jun 2019 · 5 mos · Mumbai Area, India

• Valued the startup and raised an investment of 30L from prominent food scientists
• Developed sales strategies, Lead negotiations with all partners, Responsible for hiring, website
• development and day to day operations

Jan 2018 – Dec 2018 · 11 mos · Mumbai Area, India

• Worked on two strategic acquisition deals of smaller startups by larger corporates
• Created multiple valuation models, due diligence, Investment teasers and conducted industry research

Apr 2015 – Jul 2015 · 3 mos · Chennai Area, India

• The project involved, having a thorough understanding of the stick transport mechanism used in the maker of the production unit so as to be able to optimize the process and reduce the lag time.