Mar 2016 – Apr 2019 · 3 yrs 1 mo · Gurgaon, Haryana, India

• Following are the job description: 1. Map and design territory to create a date base of prospective client’s sales funnel 2. Prospect for potential new clients to create a product/service awareness and turn this in to increased business 3. Research and build relationships with new clients 4. Develop a growth strategy focused both on financial gain and customer satisfaction 5. Manage and retain relationship with existing clients and increase client base. 6. Arrange business meeting with the prospective clients and promote company’s product/services addressing client’s objective 7. Write business proposal and negotiate with the stakeholders 8. Prepare sales contracts and agreement ensuring adherence to law-established rules and guidelines 9. Conduct research to identify new markets and customer needs and provide trustworthy feedback after-sales support 10. Build long term relationship with the new and existing customers, partner with them and understand their needs. 11. Develop trust relationship with a portfolio of major clients to ensure they do not turn to competitors. 12. Acquire a thorough understanding of key customer needs and requirements. 13. Expand the relationships with existing customers by continuously proposing solutions that meet their objectives. 14. Ensure the correct products and services are delivered to customers on time. 15. Serve as the link of communication between key customers and internal teams. 16. Resolve any issues and problems faced by customers and deal with complaints to maintain trust 17. Play an integral part in generating new sales that will turn into long-lasting relationships 18. Develop innovative solutions for customers that not only support our current product portfolio but lead the business in improving those products and developing new ones 19. Get potential referral from existing clients and pitch them about the product and take regular follow up till closure 20. Prepare regular reports of progress and forecasts to management

Aug 2014 – Feb 2016 · 1 yr 6 mos · Mumbai, Maharashtra, India

• I use to manage day-to-day activities, analysing statistics and reading and writing reports.
• Following are the responsibilities on my shoulder:
• 1. Planning and controlling change.
• 2. Managing quality assurance program.
• 3. Researching new technologies and alternative methods of efficiency.
• 4. Setting and reviewing budgets and managing cost.
• 5. Overseeing inventory, distribution of goods and facility layout.
• 6. Coordinating with the clients operational team for highest quality attainment in work.