May 2025 – Oct 2025 · 5 mos

• Worked on building and launching DaVinci Commerce, Jivox’s AI-native commerce marketing platform, an industry-first integration powering personalized media ads with agentic shopping systems like Perplexity’s Buy with Pro. Collaborated across product, engineering, and marketing to define the roadmap and go-to-market for AI-powered retail ad personalization.

Jan 2023 – Apr 2024 · 1 yr 3 mos · Bengaluru

• Drove digital and customer experience transformation across stores in India, Saudi Arabia, UAE, and Indonesia, launching key products such as a roster management tool and KYC system. Partnered with C-suite and cross-functional teams to enhance customer experience and operational excellence, contributing to overall business growth. Recognized nationally at Images Retail Awards for impactful contributions and innovative solutions driving sustained business growth.

Apr 2021 – Feb 2023 · 1 yr 10 mos

• Customer Experience (Search, discovery & personalization) - Product Search
• Built flexible, efficient, and scalable unified Search Service on a modern search engine in order to reduce the redundant integration cost with vendors and drive product discovery & personalized recommendations – key drivers of revenue & customer retention on any eCommerce platform.
• Introduced key new business features, enabled marketplace for the Search platform, and led the seamless addition of multiple new facets/filters to the Category pages
• Honors & Recognitions: Rewarded with “Own It, Do it, Done” award
• Product skills:
• Experienced with data analysis and experimentation platforms (SQL, Tableau, Google Analytics, Excel)
• Proven leadership skills in managing all components of a product lifecycle
• Can make data-driven business decisions
• Experienced with UI/UX and wireframing (Figma, Miro, Mockflow)
• Vendor analysis and customer relationship management
• Ability to drive, contribute to, and communicate solutions to technical product challenges

Jun 2020 – May 2021 · 11 mos

• Customer Experience - Product Catalog
• Built a platform that enables seamless integration of first and third-party data to improve the speed and reliability of data delivery to the distribution channels
• Implemented microservices in PCF cloud using Spring boot and Spring Cloud Data Flow - leveraging Pivotal Cloud Foundry, Docker, Kubernetes, Azure SQL Server, Azure Cosmos DB, Event Hub, Azure App Gateway, Confluent Kafka
• Experienced in writing quality and maintainable code, leveraging best software development rules and practices.
• Worked on monitoring and alerting with New Relic, Splunk, and Pager Duty
• Set up CRON jobs to automatically invoke Hadoop Map-Reduce Jobs periodically, in order to extract millions of data from Hbase and publish them to Kafka Topics within 30 minutes.
• Handled all documentation and runbooks
• Worked on CI/CD Jenkins pipeline setup
• Designed and developed Retry-Mechanism, DLQ processing, and Disaster recovery to make Kafka publish fault-tolerant
• Improved data latency from the Information Management system to the front-end systems by 80% as compared to legacy code (batch jobs -> near real-time processing)
• Improved performance and data reliability by 60% as compared to legacy code.
• Tech Stack - Java, Spring Boot, Spring Cloud Data Flow, Kafka, Hbase, Jenkins, PCF, Bash, Microsoft Azure, Cosmos DB
• Honors & Recognitions – Rewarded with “Speak with Candor” award

Oct 2019 – Feb 2020 · 4 mos · Thiruvananthapuram, Kerala, India

• Freelance writing role while pursuing Bachelor's degree. Handled all social media and blog content, improving the reach by 60% over 4 months.

May 2019 – Jul 2019 · 2 mos · Hyderabad Area, India

• 1. Front-end development of DA Validator application using ReactJS
• 2. Creation of Splunk Dashboards for Catalog

Feb 2019 – Feb 2020 · 1 yr

Mar 2018 – May 2019 · 1 yr 2 mos

• Worked as a part of technical, management, media and documentation team. Overlooked attendance and management of a 2-credit university-elective. Worked on combat robotics as a part of team Orcus and served as Human Resource Manager, learning a great deal in each of these spheres.

Jan 2019 – Jul 2020 · 1 yr 6 mos · Vellore Area, India

• We are so many stories waiting to be told. We are too many thoughts to keep within us. Hence, our initiative, Project VOICE, where you can be anyone with a single motive- to talk and to listen. We are a group of people passionate about spoken word who believe that expression gives real beauty to our poetry. Always open to people who love listening to stories and can't ever get enough of the creativity around. If it's art, be it poetry, Shayari, diss, comedy, we have a platform for it. We're open to everyone, no matter which club/chapter/organization we come from.
• This was our vision behind the initiative, to create a platform to try something, to experience other stories and to go beyond writing.

May 2018 – Jun 2018 · 1 mo · Jamshedpur, India

• Area assigned: Foundry electronics division
• Project title: WIN CC SCADA and S7- 300 PLC database restructuring of Loramendi Line
• Training undergone: WIN CC SCADA, S7- 300 PLC
• This project offered a hands-on opportunity to explore the inner workings of Tata Motors’ manufacturing processes, particularly the critical role of electronics in precision and automation. Gained practical experience with PLC logic design and troubleshooting, while receiving mentorship from highly experienced engineers. The internship deepened my understanding of industrial control systems and real-time automation.

Feb 2018 – Feb 2019 · 1 yr · Vellore, Tamil Nadu, India

• In the 7th edition of VITMUN, an international-level ISO certified event under Riviera, served as the Under-secretary-General for the Communications department. Our team increased the amount of revenue generated by 50%, profit generated by 240%, and the capacity of the conference by 35%, over a span of 4 months.

Jun 2017 – Jun 2018 · 1 yr · Vellore, Tamil Nadu, India