Mar 2024 – Nov 2024 · 8 mos · Greater Bengaluru Area · Hybrid

• Lead Trust, Reliability and Monetisation initiatives of Freshworks Marketplace with GenAi capabilities.
• Powering Adoption and Growth of Marketplace apps through GenAI powered Hybrid Search and Recommendations
• Enabling hyper growth through Integrations and partnerships

Sep 2019 – Dec 2023 · 4 yrs 3 mos · Greater Bengaluru Area · On-site

• Sr Product Management leader, responsible for four product lines contributing to > 26% of net ARR, the product lines include
• BlueJeans RAAS/BlueJeans Rooms, (Meeting Room Solutions with Poly/Yealink/Dolby, legacy and SIP/H.323 standards based d,evices, etc.)
• BlueJeans Gateway for MS Teams, ( MS Teams certified cloud video interop solution, SAAS based)
• BlueJeans Relay, (Cloud Calendering for 3rd party Meeting Rooms, GCal,O365)
• BlueJeans integrations with Portal by Meta. ( Now EOL)
• and other initiatives like "Certified by BlueJeans", "Business Continuity", "Self Serve /e-com for Teams gateway, "Add on plans for High definition video/China Premium Access"
• Managed cross-functional collaboration to ensure, the product flywheel was created and customer churn was reduced by 20%, and upsell increased by 11%
• Hired, groomed, and mentored PM charter of 4 PMs (1 direct report) along with 75 FTEs, including the UX team, located across 3 continents and 4 time zones.
• Successfully led strategic partnerships with Microsoft Teams, Meta, Amazon (SmartDisplay), and Google (Glass 2.0) to launch new product offerings with unique pricing/ordering models, which led to a 16% increase in NetARR.
• Led the revamping of pricing strategy and provisioning process for NPI SAAS offerings by reducing the quotation, invoice, and desk approval time by 20%, which helped in increasing cross-sell and channel leads by 8.2%.
• Created the Meeting Rooms Roadmap Strategy for Gartner / Trust Radius Surveys 2019/2020, when BlueJeans was declared in the Visionary segment.
• Spearheaded the “Certified for BlueJeans” and “RAAS 2.0” for channel partners leading to x% growth in the pipeline.
• Deployed machine learning-based parameterized call quality scores to predict meeting experience and predict churns, thus leading to an improvement of CSAT scores by 10%.
• Launched Self-Serve SAAS offering with 1-click trial provisioning, which led to an increase in LeadGen MQLs by 10% ~16%

Aug 2018 – Jun 2019 · 10 mos · Bengaluru, Karnataka, India · On-site

• As a Product Management specialist, Satya led PMs/SPMs, Engineers, and UX designers to launch features for controlling the Touch Panels (TIA portal-based) which were used to control various conveyor belts at Automotive Plants for German e-cars (BMW/Volkswagen ), etc.
• Launched features based on predictive maintenance which helped in the reduction of conveyor belt errors by 12% and improved runtime configurations deployment by 10%.

Nov 2011 – Jul 2018 · 6 yrs 8 mos · Bengaluru Area, India · On-site

• (Arris Acquired Motorola Mobility from Google)
• As the Product Lead and PM-1 for the India Set top Box program collaborated with various DRM and Content management stakeholders to deploy 1.5 million setup boxes across India, Sri Lanka , and Nepal which led to combined annual revenue of approx. 10 million USD.
• Created and Led the product strategy for India's first (HITS) Headend-in-the-Sky concept with JainTV which resulted in the launch of 4 product lines and deployment of 100,000 cloud-based software for B2B cable operators in tier 2 cities. This helped increase the division's revenue approximately by 10 million USD which led to the formation of India'sProductGroup dedicated to handling the continent's demands.
• Spearheaded the product strategy and deployment rollout plan for Wi-Fi-5.0-based devices for LibertyGlobal /Telenet in the Central EU/EMEA region, which resulted in the successful deployment of 10,000 Wi-Fi in Poland/France. This led to the creation of a new EU division dedicated to LibertyGlobal product launch with a yearly revenue target starting at 100k Euros.

Nov 2006 – Nov 2011 · 5 yrs · Bangalore · On-site

• As the Product Lead for the India Set-top Box program, collaborated with various DRM and Content management stakeholders and deployed 1.5 million setup boxes across India, Sri Lanka, and Nepal which led to combined annual revenue in north of 10 million USD.
• Led the software development, pricing, packaging, distribution, and deployment strategy of modem units in the APAC/EMEA region which improved supply chain prediction by 22% and reduced warehousing/BOM costs by 11%.

Nov 2004 – Oct 2006 · 1 yr 11 mos · Greater Bengaluru Area · On-site

• Led the product team to design, develop and launch the of first pay-per-view video applications deployed by SAGEM/SAFRAN Group in France, which increased the pay-perview-AD revenues for Sagem by 22%
• Conceptualised the revamping of design for new hybrid DRM and IR modules for worlds first TV combined with STB for a Japanese customer and (KDDI) which decreased the BOM costs and thus increase in margins for Remotes controllers of integratedTVs by 12%
• Languages used: C/C++/Linux/Dockers/Mathlabs/Java/Javascript