Apr 2023 – Sep 2023 · 5 mos

Dec 2021 – Apr 2023 · 1 yr 4 mos · Bengaluru, Karnataka, India

• 1.Developed and launched a pharma data de-identification software product, enabling pharmaceutical companies to comply with privacy regulations and securely share sensitive data with third parties.
• 2.Led the development of an AI-based heart disease predicting ECG Viewer product from ideation to launch, resulting in a 50% increase in accurate heart disease diagnoses.
• 3.Collaborated with cross-functional teams, including engineering, design, and regulatory affairs, to develop product features and prioritize product roadmap.
• 4.Created product documentation and provided customer training to ensure successful product implementation and adoption.
• 5.Successfully managed cross-functional teams and external partnerships to achieve product development milestones and deliver product on time and within budget.

Jul 2021 – Dec 2021 · 5 mos · Hyderabad, Telangana, India · Remote

• 1.Led a team of data scientists and software engineers in an AI-based conversational and activity intelligence project, leveraging CRM data to improve customer engagement and drive business outcomes.
• 2.Conducted a thorough analysis of CRM data, identifying key customer behaviors and patterns that could be used to improve customer interactions.
• 3.Developed and implemented advanced natural language processing (NLP) and machine learning algorithms to extract insights from customer interactions and activities.
• 4.Built chatbots and other conversational agents that leveraged the insights derived from the CRM data to provide personalized and contextually relevant customer interactions.
• 5.Collaborated with cross-functional teams, including sales, marketing, and customer support, to ensure that the AI-based conversational and activity intelligence system was aligned with business goals.
• 6.Conducted ongoing testing and evaluation of the AI-based system, using metrics such as customer satisfaction and sales performance to measure its impact.
• 7.Developed and delivered training materials to educate staff on the use and benefits of the AI-based conversational and activity intelligence system.
• 8.Successfully implemented the AI-based system, resulting in improved customer engagement and increased sales revenue.
• 9.Participated in ongoing monitoring and optimization of the AI-based system, identifying opportunities for improvement and innovation.
• 10.Presented the results of the AI-based conversational and activity intelligence project at industry conferences and publications, highlighting the use of cutting-edge AI technology in customer engagement and business performance.

Apr 2020 – Jul 2021 · 1 yr 3 mos · Bengaluru, Karnataka

Apr 2020 – Jul 2021 · 1 yr 3 mos · Bengaluru, Karnataka, India · Remote

• 1.Led a cross-functional team of software developers, data scientists, and designers in the development of an AI-based omnichannel messaging platform including RCS,SMS, WhatsApp, and Facebook Messenger, similar to Twilio.
• 2.Conducted extensive market research and analysis to identify customer needs and market opportunities, and defined a product vision and strategy for the messaging platform.
• 3.Collaborated with sales, marketing, and customer support teams to ensure that the platform was aligned with business goals and customer needs.
• 4.Defined and prioritized product requirements, and worked closely with the development team to ensure timely and high-quality delivery.
• 5.Conducted ongoing testing and optimization of the platform, using metrics such as engagement rates and customer satisfaction to measure its impact.
• 6.Successfully launched the platform, resulting in increased customer engagement and revenue growth.
• 7.Conducted ongoing monitoring and optimization of the platform, identifying opportunities for improvement and innovation.

Sep 2019 – Mar 2020 · 6 mos · Mumbai, Maharashtra, India

Sep 2018 – Sep 2019 · 1 yr · Mumbai, Maharashtra, India

• Product to enhance Digital Engagement
• ▪ Designed & developed gaming application for increasing engagement among MSD sales force.
• ▪ Created metrics to measure the performance field force based on content knowledge, correct answers ratio, activity, learning time, engagement rankings & behavior analysis
• Data Analytics Projects
• ▪ Built model to measure the impact of annual digital initiatives performed by the company and measured engagement value in INR.
• ▪ Build a Active Action based Engagement of customers are tracked in multi channels campaigns which includes Email, SMS, MSDCONNECT portal (Google Analytics), calls and social media(Facebook & Instagram
• Digital Marketing Campaigns
• ▪ Executed marketing research among consumers, sales force and HCPs which includes Social Media Listening, Face to Face meetings, Digital Survey.
• Business Process Digitalization
• ▪ Created and automated business process to aid sales manager to calculate, validate and track the account specific material discount based on workflow-based approval matrix (Replacing legacy Excel & Email based system)
• ▪ Designed process flows, the approvals levels, the approval triggers and dashboard to give business a
• visibility of the information at all layers helps prioritize the order processing.

Jun 2017 – Mar 2020 · 2 yrs 9 mos · Chennai, Tamil Nadu

• I have been deputed as Product Manager at MSD Pharmaceutical Private Ltd., Mumbai by HCL Technologies. I managed 4 direct Reportees (3 Developers & 1 Business Analyst)
• I have worked across building new products for digital engagements and automating business process . I also hands on experience at creating analytics dashboard and running digital marketing campaigns. Refer to my resume for detailed view of my work experience.

Apr 2016 – May 2016 · 1 mo · Mumbai

• ▪ Developed M&A filter model using excel , designed quantitative benchmark & ranked 10+ potential targets.
• ▪ Performed preliminary due-diligence & valued targets; quantified Synergies & Accretion/dilution analysis.
• ▪ Developed go-to-market strategy through exploitation of organic growth/Acquisition (Start-ups).
• ▪ Presented executive summary to Aurionpro Leadership Management which consisted top executives including CEO & COO.

May 2013 – Jun 2013 · 1 mo · Bengaluru Area, India

• #Revamped the design, manufacturing process & reduced the cost of Fan Hub Frame (Gas turbine engine) by 30%
• #; Recommended the design modification to US head; to be incorporated in the future manufacturing process

Dec 2012 – Jun 2015 · 2 yrs 6 mos · chennai

• Product development
• ▪ Recruited & led a team of 5 engineers & 2 interns.
• ▪ Conceptualized & developed Hexacopter (drone) & marketed to real estate builders & cinematographers
• ▪ Reduced aerial photography service cost by 40%;Facilitated in-house manufacturing by partnering with 6 vendors
• Education
• ▪ Pioneered mentor-based robotics programs to enhance science, engineering & technology skills
• ▪ Mentored students to do live projects from industrial experts & experienced professors
• ▪ Provided consulting service for colleges and aided in setting up robotics labs at affordable cost

May 2012 – Jun 2012 · 1 mo · Chennai Area, India

• #Analysed beam and welded joint using Finite Element Analysis-Theoretical evaluation and Simulation comparison
• #Conceptualized a quantitative model for beam structure and suggested a model with minimum error

Jun 2011 – Jul 2011 · 1 mo · Chennai

• #Worked in the Robotic educational services on development of content in Basic Robotics & Embedded #Worked on the design and development of autonomous robots and associated kits