Jun 2021 – Oct 2022 · 1 yr 4 mos · Dubai, United Arab Emirates

• Led a cross-cultural, cross-functional team of 25+ professionals across business, product, tech ops, and more, to successfully build, launch, and scale pricing systems, SaaS platforms, marketplace, and B2C products, targeting users across 7 countries. Key achievements include:
• Dynamic Pricing Systems: Launched dynamic, surge, and zone-based pricing models to ensure fair, standardized, and service-quality-driven pricing across 10+ cities, resulting in a 1.2pp uplift in conversion at the network level and generating $4M in revenue.
• SIMHUB Platform: Developed and launched SIMHUB, a comprehensive mobility simulation platform that evaluates future mobility scenarios by integrating user travel behaviors with potential route networks. This platform drastically reduced experimentation time from 4 weeks to 1 day and cut costs by simulating key metrics like price per km, wait times, total travel time, and GMV.
• Promo Code System: Conceptualized and implemented a promo code system that boosted user activation by 20% and increased the number of trips per user by 15%.
• Private Ride Feature: Released the "Request a Private Ride" feature for both B2B (10+ corporate accounts) and B2C, contributing to $1M in monthly recurring revenue (MRR).
• Swvl SaaS Platform: Launched Swvl's SaaS platform for operators, automating critical processes such as demand management and corporate pricing. This led to a significant reduction in manual work hours from 15 hours per day to 4 hours per day.
• Station Validator Tools: Enabled operations teams in 5+ cities to improve station coverage and accessibility with app and dashboard-based station validator tools, leading to a 2.5pp reduction in paid cancellations and missed bookings (PCM).

Jun 2020 – Oct 2021 · 1 yr 4 mos

• An Insurtech Startup harnessing AI & computer vision to “make insurance simple”, operating in India, China, Europe & US across Motor, E-Commerce, Mobile & Travel Insurance. Leading a team of 20+ across engineering, design & product-ops to deliver the product charter for AI-CV enabled damage detection & Telematics products. Spearheaded the strategic planning, competitive analysis, problem-solving, product development and upgrade, launches, post-production support, marketing & customer relations.

Dec 2018 – Jun 2020 · 1 yr 6 mos

• Launched RZ - Core, AI-assisted damage detection, and claim estimation and underwriting platform for PI & Claims Mgt., reducing TAT by 25%. Currently ~ 34,000 inspection cases a month (Revenue - 9 crores a year).
• Spearheaded integration of RZ core in xClaim (end to end claims management platform) with 2 public insurers.
• Built In house web-based Image annotation and data management tools. Reduced per image annotation cost by 10X, ~ 5 Lac. vehicle images.
• Jointly developed a telematics-based “pay as you drive” i.e. usage-based insurance product with a leading Private Insurer. The product is recently approved by IRDAI & 5k policies to be sold in the next 6 months testing phase. Working on deploying the product in the European market.
• Building ADAMATICS (ADAS+ Telematics) enabled platform to provide real-time driving assistance and to power behavioral motor insurance underwriting. Led successful POCs with large fleets and insurance companies. Responsible for deploying the first 1000 devices with a global telecommunication giant .

May 2017 – Nov 2018 · 1 yr 6 mos · Greater Delhi Area

• Led a team of 30+ across engineering, product, design & marketing in all phases of product development (from requirements gathering through build, test phases, QA, launch & support) for MapmyIndia B2C and B2B offering on different platforms (web, Android & iOS). Built, revised and presented product roadmap at company-wide half-yearly meetings.
• Scaled from 0.1M to 1 M+ android app installs with 4.1 average ratings and 10k DAUs
• Delivered 2X revenue growth for the company YOY basis with the effective conceptualization and rollout of B2B application features, which included devices selling, vehicle tracking, and monitoring, etc. through mobile apps.
• Collaborated with sales and business team and described BRDs, roadmaps, upgrades and enhancement to Map, Search, Navigation and traffic APIs and SDKs.
• Created business cases for uber, ola, trip advisor, IBM weather, Zendrive, etc. service integration, increasing content and product offering on the Move application. Designed a plan to technically integrated respective service’s SDKs and APIS.
• Established and rolled out better development and design practice for the team to improve product quality and productivity, including timeline estimates, agile development using JIRA, regular bug triage meeting and code reviews.
• Wrote concept docs and PRDs, created initial mockups, and gathered metrics before and after launch for both web and mobile(Android and iOS) platforms.

Jun 2015 – Apr 2017 · 1 yr 10 mos · Greater Delhi Area

• Developed a taxi booking and driver-partner mobile application for client AVIS.
• Worked extensively on mapping and geo-location functionality of the Mapmyindia Move application and SDKs.

May 2013 – Jul 2013 · 2 mos · Greater Delhi Area

• Course repository, Resource Management, OpenID, OCFS for the Institute.

May 2012 – Aug 2012 · 3 mos · Greater Delhi Area

• I worked as a volunteer in an initiative by CRY and we performed a street play(Nukaad Natak) at multiple places including Indian Habitat Centre. Through the play, we tried to develop a sensitivity towards child labor and motivate people to work for the cause.