Apr 2024 – Nov 2024 · 7 mos · Bengaluru, Karnataka, India · On-site

• 1. Designed 10+ user flows, improving system efficiency and reducing onboarding time by 20%
• 2. Developed 5+ PRDs now moving into the implementation phase, aimed at addressing key pain points for the Sales team by providing clear project direction and aligning efforts across cross-functional teams.
• 3. Authored 3 user manuals, enhancing user understanding and reducing support requests by 25%.
• 4. Migrated data for more than 300 customers along with their respective KYC documents, ensuring 100% data integrity and improved accessibility

May 2023 – Jul 2023 · 2 mos · Remote

Nov 2020 – Dec 2020 · 1 mo

• Relationship management with clients, stakeholders, and partners. Creating and presenting sales presentations and proposals to prospective customers. Negotiating and finalising client deals, as well as ensuring customer happiness and retention.

Sep 2020 – Oct 2020 · 1 mo

• Developing brand messaging, taglines, and positioning statements that resonate with the target audience.
• Monitoring the marketing interns and providing them guidance. Wrote content for Social media Posts.

Aug 2020 – Sep 2020 · 1 mo

• Assisting in the creation and implementation of marketing programmes such as email marketing, social media marketing, and content marketing. Monitoring and responding to social media channels, including Facebook, Twitter, and LinkedIn.