Sep 2021 – Nov 2022 · 1 yr 2 mos · Bengaluru, Karnataka, India

• Major products launched with HDFC -
• 1. Conversational AI platform for Customer Experience channels. In simple words, if you call 1800 202 6161 (HDFC Customer Care), the AI that understands and answers your queries including WhatsApp and SMS channels, these products were led by me from inception till launch.
• 2. Payzapp 2.0 (Pixel Play Credit Card) - With a focus on cards and payments products, one of the core products to initiate the largest digital banking revolution for HDFC in India.

Sep 2020 – Sep 2021 · 1 yr

Aug 2019 – Sep 2020 · 1 yr 1 mo

• Worked under an Agile software development model and completed deliverables for various US clients.
• Have hands-on experience with ReactJS, AngularJS, TypeScript, .NET Core, SPFx, PnPJS and DevOps

Jan 2019 – May 2019 · 4 mos · Hyderabad Area, India

• Application Development Practice - Working with Microservices, Node.js, REST, MongoDB, ELK Stack, Zuul, Docker, DockerSwarm, CI/CD Pipeline, Kubernetes. Project Management using JIRA.

Jul 2020 – Nov 2024 · 4 yrs 4 mos

• We help people get jobs and internships at all career levels. HelpKart let's you find the jobs, you don't find easily on the internet, right in your email inbox.
• Checkout - www.helpkart.live (stopped operations in Oct-2024)
• Top Categories -
• 1. Product/Program Management and Product Design
• 2. Engineering - SDE, QA, Data Science, ML, DevOps

May 2018 – Dec 2018 · 7 mos · Jaipur

• Collected requirements and drove the implementation of the platform resulting in providing an open common platform to academicians, scientists, researchers & industry people to showcase their current and significant contributions in the field of materials science & physics.
• This resulted in the users' and speakers' conversion to the conference, increasing customer engagement by 25%.
• Customer engagement increased from verbal communication to a digital platform.
• http://www.ncamp2018.co.in/ - UX/UI design and Web development – NCAMP (www.ncamp2018.co.in) (JavaScript, JQuery and Bootstrap)

May 2017 – Jul 2020 · 3 yrs 2 mos · Bengaluru Area, India

• Verified Unacademy educator with a userbase of 50,000 students and over 5 Lakh watch minutes in various domains like Economics, CAT Preparation, Personal Development, Programming.
• Link to the profile: https://unacademy.com/@sanc

Dec 2016 – Dec 2018 · 2 yrs · Jaipur Area, India

• Worked closely with the Universities’ management team to understand major pain points in universities. I talked to over 1000 students and deeply analyzed the day-to-day challenges they face.
• Collected customer feedback and requirements from 100+ restaurants and their customers and applied strategic ways that helped in increasing their customer acquisition and decreasing their expenses.
• Led Product, UX, and built the first version of the website. The solution went on to the top 3000 solutions to Transform India by DST (India) and also got recognized at many IITs and IIMs.
• Managed a 15+ member team of developers, designers, marketing, and business analysts.
• Drove implementation of multiple improvements to increase user retention and satisfaction.