Pankaj Goyal

CEO

Mumbai, Maharashtra, India11 yrs 8 mos experience
AI ML PractitionerAI Enabled

Key Highlights

  • Led product strategy for a million-user online learning platform.
  • Co-founded successful healthcare and educational startups.
  • Expert in leveraging generative AI for product innovation.
Stackforce AI infers this person is a SaaS Product Manager with expertise in AI-driven solutions and user experience optimization.

Contact

Skills

Core Skills

Product ManagementProduct StrategyEntrepreneurship

Other Skills

Agile MethodologiesBuilding Key RelationshipsBusiness AnalysisC++Cloud ComputingCompetitive AnalysisCustomer ExperienceCustomer Relationship Management (CRM)Data AnalysisData-driven Decision MakingGenerative AIHealthcareIT Project & Program ManagementIdentifying New OpportunitiesJava

About

Consumer software product manager with a decade of experience. Engineering background. Focused on finding the right questions to ask and assembling and iterating on the best ideas to build great products. Previously, Co-founded Fillip-Aero-Labs (Extra-Curricular Activities for K-12 kids) Co-founded Healthy-Sapiens (Affordable & Ayurvedic Healthcare products) Worked at and scaled Toppr, Lead, and Infinity Learn. Graduated from IIT Bombay with a major in Aerospace engineering.

Experience

11 yrs 8 mos
Total Experience
2 yrs 1 mo
Average Tenure
1 yr 10 mos
Current Experience

Indian school of business

Senior Associate Director, Digital Products

Aug 2024Present · 1 yr 10 mos · Hyderabad, Telangana, India · On-site

Infinity learn

2 roles

Associate Director, Product Management

Apr 2022May 2024 · 2 yrs 1 mo · Hyderabad, Telangana, India

  • Spearheaded the development of the product strategy and vision for our online learning platform, which included successfully expanding into a B2B SAAS-based model and growing our user base to over a million paid subscribers. I also led various product initiatives, both internal and external, contributing to an annual revenue of INR 200+ Crore.
  • Working closely with cross-functional teams to solve user and business problems at mass, increasing engagement, retention, customer satisfaction, and growth. Also, leading the personalization & machine learning-driven modules, and exploring the infinite potential of generative AI for recommendations and optimizing user journeys leading to better activation and conversions (auto-checkout or assisted).
  • Leading an A-team of highly motivated product managers and designers.
Generative AIProduct ManagementIdentifying New OpportunitiesProduct LeadershipSoftware as a Service (SaaS)Data Analysis+24

General Manager, Product Management

Mar 2021Apr 2022 · 1 yr 1 mo · Hyderabad, Telangana, India

Generative AIProduct ManagementTechnical Product DevelopmentSoftware as a Service (SaaS)IT Project & Program ManagementData Analysis+19

Freelancer.com

Product Consultant

Mar 2020Aug 2024 · 4 yrs 5 mos · Remote

Generative AIWireframingCustomer ExperienceProduct InnovationRequirements AnalysisMySQL+8

Lead school

Associate Vice President - Product Management

Dec 2019Mar 2021 · 1 yr 3 mos · Mumbai Metropolitan Region · Hybrid

  • Spearheaded the inception and development of a B2B2C SAAS-based product line
  • Managed user acquisition, activation, engagement, and retention
  • Implemented A/B testing for user activation insights
  • Efficiently led cross-functional teams to meet strict software delivery deadlines
  • Utilized data analysis to inform engagement, retention, and growth strategies
  • Oversaw end-to-end app development, from concept to post-release analytics
  • Prioritized user journeys and funnel optimization
  • Accountable for the P&L of all product-related projects
Product ManagementIdentifying New OpportunitiesTechnical Product DevelopmentProduct LeadershipSoftware as a Service (SaaS)IT Project & Program Management+23

Healthy sapiens (healthcare products)

Co-Founder

Nov 2019Jun 2020 · 7 mos · Jaipur, Rajasthan, India

  • Healthy Sapiens, a healthcare product marketplace based on Ayurvedic health science provides affordable and chemical-free daily-use health improvement products
  • Onboarded doctors and formulated product compositions, executed testing on sample users for effectiveness
  • Created community of 300+ health experts to generate & provide health content via in-house built application
  • [Shut-Down Due to Pandemic]
Product ManagementIdentifying New OpportunitiesTechnical Product DevelopmentProduct LeadershipSoftware as a Service (SaaS)IT Project & Program Management+23

Toppr

3 roles

AVP - Product Management & Strategy

Promoted

Jul 2019Dec 2019 · 5 mos

  • Acquired by Byju's
  • Led LMS planning, development, and implementation for 2M+ users, enabling personalized delivery
  • Enhanced scaling capabilities, resulting in a 35% increase in user acquisition by resolving bottlenecks
  • Owned end-to-end delivery, from concept to design, development, release, and post-release analytics.
  • Focused on user journeys, funnels, and optimizations to enhance the user experience
Identifying New OpportunitiesCustomer ExperienceBuilding Key RelationshipsProduct InnovationRequirements AnalysisEntrepreneurship+9

Senior Manager, Products & Strategy

Jan 2018Jun 2019 · 1 yr 5 mos

  • Conceptualized & managed an AI-based Chatbot, achieving a 45% system auto-closure rate for user queries
  • Devised doubt-handling strategies, achieving a 99% pick-up and response within 45 seconds (previously 70% under 1 hour).
  • Analyzed over 1 billion interactions, data points, and user behaviors for improved suggestions and product changes, resulting in a 75% increase in user retention
Product ManagementIdentifying New OpportunitiesTechnical Product DevelopmentProduct LeadershipSoftware as a Service (SaaS)IT Project & Program Management+23

Manager, Products & Strategy

May 2015Dec 2017 · 2 yrs 7 mos

Product ManagementData AnalysisCustomer ExperienceProduct InnovationAgile MethodologiesMobile Product Development+8

Fillip aero labs

Co-Founder

May 2014Jun 2015 · 1 yr 1 mo · Mumbai Metropolitan Region · On-site

  • Fillip Aero Labs, Provides hands-on DIY IOT kit-based extra-curricular activities for kids aged 5-16 years and unlocks a child’s innate potential through holistic development (Self-funded)
  • Achieved 10x growth by acquiring participants via partnerships with Schools & NGOs
  • Generated total revenue of over a million INR, developed an app for scheduling events, activities, and kit inventory tracking
  • [Shut-down due to operation viability]
Product ManagementData AnalysisCustomer ExperienceAgile MethodologiesRequirements AnalysisMySQL+3

Moog india technology center

Software Developer

Sep 2013Dec 2013 · 3 mos · Bangalore

  • [Software Development Internship]
  • Designed and developed an automated test executive to conduct acceptance tests for servo control-based actuators using the MOOG MASS tool and Parison Controller HMI
  • Replaced conventional NI-based RT controller with MOOG MC600-based RT Controller
  • Achieved reduction of up to 80% in cost, 75% in equipment size, and 70% in testing time than manual-
Building Key Relationships

Defence research and development organisation (drdo)

Predictive Modeling Researcher

May 2013Jul 2013 · 2 mos · Hyderabad, Andhra Pradesh, India

  • [Research Internship]
  • Letter of Recommendation from Associate Director, Research Center Imarat for productive work
  • Researched Velocity Log Alignment Mechanization for the Strapdown INS project, sponsored by the Indian Navy
  • Analyzed Accelerometer and Gyroscope Data of flight trajectory as a reference for ship INS
  • Estimated attitude and velocity of ship INS with error less than 0.04° and 0.03 m/s respectively when compared to ship parameters, using ship velocity log in the absence of GPS with concepts of Kalman filtering
  • Successfully tested to the satisfaction of the Indian navy and later implemented into the Indian Naval Ships
  • Presented the above findings at the IIT Bombay UG Research Symposium 2013, and the project was selected as the best amongst an exhibition of 100 other undergraduate research projects.

Udaan - student outreach program, iitb

Mentor

Sep 2012Apr 2014 · 1 yr 7 mos · Mumbai Metropolitan Region

Identifying New OpportunitiesCustomer ExperienceBuilding Key RelationshipsOperations ManagementRequirements AnalysisEntrepreneurship+8

Education

Indian Institute of Technology, Bombay

Bachelor of Technology (B.Tech) — Aerospace Engineering

Harvard Business School Online

CORe (Business

Jan 2024Jan 2025

Kapil GyanPeeth, Jaipur

High School — Science and Mathematics