Sep 2022 – Mar 2025 · 2 yrs 6 mos · Mumbai, Maharashtra, India

Dec 2020 – Aug 2022 · 1 yr 8 mos

• Product Manager for Intelligent Email Advisor, an AI-based email helpdesk automation SaaS advisor

Nov 2017 – Dec 2020 · 3 yrs 1 mo

• Product Owner for Procurement Market Intelligence Advisor. Responsible for managing the roadmap, algorithm improvement, grooming features and improving user experience
• Created Proof of Concepts for advisors in the Digital Marketing and Healthcare industries
• Part of the team overseeing adoption of product management practices in advisor development

Jan 2016 – Oct 2017 · 1 yr 9 mos

• Product owner for CWS (Constituent Web Solutions), Provider POS Direct and TCN (Treatment Cost Navigator) product, part of the TriZetto digital portal product suite
• The portal suite provides high-efficiency tools that deliver self-service options for many transactions and inquiries and thereby helping health plans and providers reduce costs by minimizing paperwork and time-consuming administrative tasks and, and improving efficiency
• Working with Product Managers and stakeholders to translate vision and user needs into product features
• Ownership of product roadmap involving identification of gaps, analyzing and grooming of themes/features, designing user flow and planning releases in a scrum and agile model

May 2014 – Jan 2016 · 1 yr 8 mos

• Handled business development activities for a $ 80M portfolio by anchoring deals during the RFx processes and liaising with various other stakeholders
• Contributed in winning new deals with TCV of $5M by working on proactive pitches and proposing new business initiatives based on extensive client and market analysis
• Identified challenges and opportunities for our Analytics service line and proposed new offerings based on gap and competitor analysis
• Developed a strategic growth offering on healthcare cost optimization by studying market trends, industry benchmarks and ‘best-in-class’ business processes
• Responsible for account planning – Determining competitors, opportunity areas, probable partnerships, challenges and formulating road map
• Collate & deliver high quality responses in line with client requirements & timelines
• Creating case studies, sales collateral's and designing email marketing campaigns
• Assisting Leadership team in Client visits
• Market Research
• Professional Excellence
• Promoted within a year of joining Cognizant for exceptional performance

Jan 2013 – Apr 2013 · 3 mos

• Co-led team of four to enable pricing functionality for ICD10 claims to analyze impact of new policy
• Engaged with client architects for formulating the approach for the pricing functionality
• Business and Requirement analysis for new engagements
• Detailing and documenting of AS-IS flow diagrams

Jul 2010 – Jan 2013 · 2 yrs 6 mos

• Involved in all the stages of SDLC for Application Development projects.
• Business and Requirement analysis for new engagements
• Detailing and documenting of AS-IS flow diagrams

Jul 2009 – Aug 2009 · 1 mo

• Worked with Trimatrix Team on the Cognos Tool. I designed and developed dashboards for the internal working of Tata Consultancy Services,which would give the company an overview for facilitating cost analysis and show trends in the report with respect to time which would take care of earlier and current spending and henceforth forecasting on the same historic data.