Nov 2022 – May 2024 · 1 yr 6 mos

• Scaled Delhivery One - the digital shipping platform for small and medium-sized enterprises (SMEs) and direct-to-consumer (D2C) brands to manage their logistics and supply chain needs.
• Devised the strategy to increase share of wallet by reducing churn, scaling international/heavy shipping and providing financial transparency to clients

Sep 2021 – Oct 2022 · 1 yr 1 mo

• Primarily worked on the corporate travel management platform.
• Optimisation of the support process to enhance the delivery turn-around-time by 30%.
• Responsible for devising roadmap for the mobile application with 41% of the user base.
• Focused on improving the user experience to enhance the growth of first time users.

Apr 2020 – Jun 2020 · 2 mos

• Performed competitor benchmarking of 8 industry leaders in the Life Sciences QEA space
• Analyzed post-COVID market for potential opportunities to design a future roadmap
• Identified potential customers in medical devices and LS vendors with unique COTS products
• Identified the niche players with unique offerings which can be acquisition targets in the future
• Awarded Pre-Placement Offer (PPO) based on performance evaluation of the internship project

Feb 2020 – Apr 2021 · 1 yr 2 mos

• Improved club strength to 48 members, largest in Kerala through social media promotion
• Improved project completion rate by ~26% YOY by onboarding 20+ seasoned Toastmasters
• Organized Eloquence, flagship public speaking event of IIMK with a prize pool of INR 18000
• Introduced performance evaluation through pathway tracker, point reward system, newsletters

Jan 2020 – Feb 2020 · 1 mo

• Analyzed the market fit to design a go-to-market strategy for the product based on driver safety
• Prepared creative marketing materials for online advertising to create stakeholder awareness
• Initiated lead generation with a leading automobile manufacturer through emails and calls

Nov 2018 – Jun 2019 · 7 mos · Trivandrum, India

• Client Portal: Flagship Robo-advisory and financial wellness product for the investors
• Developed the User Interface framework and components library from scratch using ReactJs
• Responsible for enhancing user experience for multiple key flows -dashboard and goal creation
• Collaborated with Product Managers and UX Designers offshore to develop user-centric layouts
• Advisor Dashboard
• Built dashboard with personalized features to enable increased ROI for financial advisors
• Followed Agile development cycle with 2-weeks sprints to ensure continuous delivery
• Guided junior developers through code reviews and conducted knowledge transfer sessions

Jul 2016 – Oct 2018 · 2 yrs 3 mos · Trivandrum, India

• Developed customized interfaces for 50+ custodian banks and financial advisors in the US
• Resolved around 22 incidents per quarter in production along with QA for uninterrupted service
• Automated custodian file processing through scheduled monitoring to reduce time and effort
• Redesigned 15 parser frameworks for faster updates of daily account transactions after trading