Jun 2022 – Mar 2024 · 1 yr 9 mos · Bengaluru

• Led Product management team for Mobile Platform and Meeting Graph APIs for Microsoft Teams. Specifically built Apps ecosystem on MS Teams for Mobile users.
• Launched App Store for Teams Mobile to allow users to view and download apps in Teams mobile
• Increased MAU (40%+ YoY) and Attach rate (Mobile/Desktop and Mobile Platform/Teams) by 500bps
• Launched Meeting and Transcript APIs (additional FY revenue of $4M - $6M for MS Teams in 2025+)

Jul 2019 – Jun 2022 · 2 yrs 11 mos · Bengaluru Area, India

• PM lead for Address and Relationship CX (Profiles) worldwide. Specifically looking at Address creation experience, Address book, Household program & Profiles (e.g. PrimeVideo or FreeTime profiles)
• Launched 'Use Device Location' while creating an address in 10 countries - resulting in 100K+ hours saved each day of customers while creating an address
• Launched 30+ experiments over 3 years that helps save 400K+ hours of customers' time daily during checkout
• Improved Address conversion by 350 bps overall
• Drove central Profiles CX (Customer Experience) across 20+ Products (Prime Video, Alexa, FireTV, etc.). Facilitated launch of Profiles on FireTV and Pharmacy

Sep 2016 – Jun 2019 · 2 yrs 9 mos · Bengaluru Area, India

• Head next-gen Products at Excelity Global: Product Management, Design, Product engineering & Delivery for entire HCM suite offered by Excelity - used by 1.2 million+ users in 500+ enterprises across 15 countries in Asia-Pacific: : SaaS, PaaS & Managed Services
• Portfolio : Payroll, Core HR, Employee Self Service (ESS), Talent Management, LMS, PMS, Mobile & Analytics. Work with 40+ member Engineering Team. Specific focus on creating Cloud (SaaS) products + best-in-class Mobile & Analytics offerings.
• FY17: Launched India's 1st truly SaaS & DIY (Do It Yourself) Payroll solution - ezpayroll - targeted at MSMEs with no fixed cost and setup that can be completed in minutes.
• FY18: Launched ezpayroll for 7 countries in APAC in Jan.
• Launched next gen HCM platform (integrated Core HR, HRIS, Payroll platform) built on HR process simplification, provide best user experience, mobile-first, modular & API based.
• Responsibilities: Product Strategy, PM, PMO, Product Marketing, UI/UX, Engineering, Customer advocacy

Sep 2012 – Sep 2016 · 4 yrs · Bengaluru, Karnataka, India · On-site

• Product Head: Altisights – BI Reporting Platform for Altisource & Ocwen, used by 20+ business units (B2B Customers). Altisights handled 10,000+ reports per month for 500+ MIS users
• Product Strategy, Presales, Development, Pricing, Relationship mgmt & Product marketing
• Handled 7 member team (includes BAs, Dev/QA & UI/UX)
• Other Responsibilities/Projects (Member of Management Development Program at Altisource):
• 1) Product Portfolio mgmt. of 35 initiatives for 75+ member Business Intelligence & Data Management team - managed MIS reporting/Budgeting/Release planning/PMO processes
• 2) Product management for 'Reporting module' and 'Account Receivable module' at RealRemit
• 3) Program management for Reporting & Data Management team. Handled $2M+ project for Ocwen's GSE Investor Reporting team
• 4) Program management for ODS creation at Letter(Correspondence) Unit to address lawsuit against Ocwen for backdated letters
• Received 'Maverick's Award for most Innovative Tech project' at Altisource for GSE Investor Reporting

Aug 2010 – Sep 2012 · 2 yrs 1 mo · Bengaluru, Karnataka, India

• Product Manager for the Technology backbone of Wipro BPO - Base))) - being used by 19 customers across eight countries by about 2200 users. Base))) - a suite of products for workflow, case management, email management, task management and reconciliation, covering both process-agnostic and process specific layers.
• Responsibilities: Product Management, Business Analytics, Product Marketing, IP identification
• Awards: ‘Mavericks Award’ for contribution to a Fortune 100 client’s Accounts Receivable project
• Patent: Filed a patent “SLA module fine-tuned for needs of a Shared service setup (SSC) via smart filters”

Apr 2010 – Aug 2010 · 4 mos · Mumbai, Maharashtra, India

• Business Consulting and Partnership in Shipping and Logistics

Apr 2009 – Jun 2009 · 2 mos · Mumbai, Maharashtra, India

• Project: Identification of the best-fit forecasting Model for 33 Regional offices x 200 SKUs. i.e. 6600 combinations
• Achievements: Created MS Excel model to identify best-fit pattern based on MAPE, F-Test, SSE, etc. (Expected profit– Rs. 40 crore)
• Rewards: “RPG ARJUNA” Awardee for Best Intern at RPG Group out of 33 Interns from premier Management Schools
• Awarded PPO (Pre-Placement Offer) and cash prize of Rs 1,00,000

Dec 2007 – May 2008 · 5 mos · Pune, Maharashtra, India

• Then - Gemstone Systems Pvt. Ltd. (www.gemstone.com)
• Software Engineer for Core Java projects

Aug 2007 – Nov 2007 · 3 mos · Bengaluru, Karnataka, India

• A quantitative ability & DI teacher for CAT, GRE, GMAT & C-DOT examinations.
• Pursued purely out of love for mathematics

Jun 2006 – Nov 2007 · 1 yr 5 mos · Bengaluru, Karnataka, India

• Software engineer on Java/J2EE Technologies

Apr 2005 – Jun 2005 · 2 mos · Ahmedabad, Gujarat, India

• Performance Evaluation & satellite simulation of Data Transfer Protocols for satellite based Grid Computing. The results helped Protocol selection for Geostationary satellites for GSAT4 Project of INSAT-4B Satellite.
• A research paper titled - “Performance Analysis of GridFTP for satellite based Grid Computing” was written by guide (Dr. Haresh Bhatt, Scientist – SAC/ISRO) based on research work done by me during Summer Internship.