Jan 2021 – May 2022 · 1 yr 4 mos

Nov 2019 – Jan 2021 · 1 yr 2 mos

• Whatfix is a revolutionary B2B digital product adoption SaaS platform. It helps enterprises maximize value from their recently purchased packaged product or custom build product by providing in-app guidance, significantly reducing the time it required earlier to train an employee and making them understand “How To” use the new software/platform.
• Whatfix is amongst the top 50 fastest growing SaaS companies in the World as well as Top 20 B2B tech companies in San Jose.

Jun 2017 – Nov 2019 · 2 yrs 5 mos · Bengaluru Area, India

• Responsible for end to end process, from product feature conceptualization to delivery. Involved through the development life cycle until release to market. Experienced in working across cross-functional teams and involved in ensuring customer wellness.
• Handled the Azuga fleet web and mobile applications strategy and road map
• Handled SaaS based applications and experienced in getting multiple versions of the product to market Owned the product backlog, prioritized and planned product delivery in line with the road map
• Defined product requirements, and ability to analyze business use cases at a technical level
• Worked closely with UI/UX designers to ensure simplicity and ease of use of features developed
• Worked with quality assurance specialists by analyzing test cases and enhancing quality checks
• Aligning with cross-functional team to ensure smooth product flow

Oct 2015 – May 2017 · 1 yr 7 mos · Hyderabad Area, India

• Developed business cases for product adoption & analyzed impact on key product metrics, designed workflow, enhanced user experience features & improved back end data quality, Managed a portfolio of 6 technology partners - RFI, gap analysis & strategy development.
• Responsible for continuous enhancement of the company’s product features & quality, Analysis of product dashboard, workflow, market trends & cloud discovery reports. Responsible for customer requirement gathering, gap analysis & feature prioritization.
• Experience in guiding, motivating and leading the team of researchers and analysts for timely deliveries & responsible for release planning, release management, design, development & quality strategy.
• Established end to end risk scoring algorithm with dynamic fields, evaluating SaaS/cloud-based privacy, compliance security, and environment fields & policies.

Nov 2014 – Oct 2015 · 11 mos · Hyderabad Area, India

Aug 2014 – Oct 2014 · 2 mos · Hyderabad Area, India

• Creating database for the product by analyzing clients inputs.
• Carrying out competitor analysis for players in the industry.
• Providing risk assessment on cloud apps with respect to Privacy, Security, Compliance and Environment.
• Understanding and differentiating the privacy policies/laws of different countries.
• Finding out Security certificates and Protocols of various cloud application to provide security risk scoring.
• Hand-on writing test cases for cloud discovery.

Mar 2013 – Jul 2013 · 4 mos · Gurgaon, India

• Product Management-Understanding consumer buying behavior and analysis of the current AC market.
• Part of the B2B and B2C team dealing with lead management.
• Understanding the behavior patterns of the potential consumers.

Nov 2010 – Jun 2012 · 1 yr 7 mos · Gurgaon, India

• Troubleshooting of retail as well as commercial thermostats through mailing text support process.
• Providing support to Honeywell retail and commercial B2B contractors on indoor air quality products.
• Client interaction on product related query and providing an apt solution.

Jun 2009 – Aug 2009 · 2 mos

• Project: Autonomous Fire Alarm
• Practical Knowledge on:- OP-AMPS, MULTI PIN MICROPROCESSOR, COMPARATORS, SENSORS AND CONNECTIONS TO ZERO VOLTAGE BOARD.
• Fire Tracking Robot at Defence Research & Development Organization (DRDO)
• This autonomous system tracks IR radiation in the vicinity and then moves in that respective direction together with output on LEDs and fire alarm.
• Training on variable-frequency drive (VFD) system and Ladder logic functions, 5 min. timer circuit in the internship at MSIL..
• Seminars on Artificial intelligence, 3 G Technology and Autonomous robot.
• Microsoft Office Applications: MS Word, MS Excel, MS PowerPoint
• Operating System: Microsoft Windows 98/2000/XP/vista
• Knowledge of wireless technologies (e.g. GSM, Cellular Technology, Bluetooth and CDMA).

Jun 2008 – Jul 2008 · 1 mo

• Project : Programmable logic controller (PLC) step-7
• Field of study :- PCB FABRICATION,LOGIC CONTROLLERS AND LOGICAL PROGRAMMING
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