Priya Raju

Business Analyst

Hartford, Connecticut, United States10 yrs 11 mos experience

Key Highlights

  • Decade of experience in Information Technology.
  • Expert in stakeholder management and data analysis.
  • Proven track record in enhancing business efficiency.
Stackforce AI infers this person is a Fintech and SAAS expert with strong mainframe development skills.

Contact

Skills

Core Skills

Salesforce AdministrationProject ManagementSoftware DevelopmentMainframe DevelopmentApplication Development

Other Skills

Agile MethodologiesBMC Control-MBMC MainframeCA7CICSCOBOLCode analysisCode modificationDB2DataStageDebuggingEasytrieveEndevorHP Quality CenterIBM DB2

About

With a decade of comprehensive experience in the Information Technology industry, I am an experienced Business Analyst known for my exceptional skills in analyzing business processes, identifying improvement opportunities, and implementing strategic solutions to enhance efficiency and profitability. I possess strong communication abilities, ensuring effective interaction with diverse stakeholders to drive project alignment and success. My keen attention to detail and problem-solving prowess enable me to deliver accurate and precise results in fast-paced environments. Skilled in stakeholder management, data analysis, and project leadership, I am dedicated to contributing my expertise to the success of forward-thinking organizations.

Experience

Berkley small business solutions (a berkley company)

3 roles

Sr. Business Systems Analyst

Promoted

Mar 2025Present · 1 yr · West Hartford, Connecticut, United States · Hybrid

Business Systems Analyst

Mar 2024Mar 2025 · 1 yr · West Hartford, Connecticut, United States · Hybrid

Business Analyst

Jun 2023Mar 2024 · 9 mos · West Hartford, Connecticut, United States · Hybrid

Nteli

Salesforce Consultant

Feb 2022Apr 2023 · 1 yr 2 mos · Remote

Talent stacker | salesforce career development program

Salesforce Certified Administrator

Oct 2021Feb 2022 · 4 mos · United States

  • Worked on creating a Progress Tracking module for Salesforce Career Development Program members at Talent Stacker
  • Primary Responsibilities included –
  • o Proactively identifying changes required in the system and gathering feedback from users
  • o Developing, testing, and deploying Member Progress management through Salesforce Objects and
  • automations, including lead management, enrollment of members, member progress tracking,
  • completion of course and job status monitoring
  • o Communicate system changes to the end-users in advance and providing required trainings to all
  • stakeholders
  • o Create new reports and respond to ad hoc reporting requests as needed
SalesforceMember Progress managementUser feedback gatheringReport creationSalesforce AdministrationProject Management

Fidelity investments

Senior Software Engineer

Mar 2016Apr 2017 · 1 yr 1 mo · Tamil Nadu, India

  • Senior Software Engineer role working along with the partners in the US, with responsibility for end-to-end application development for Margin Trading Systems on Fidelity Investments’ online trading platform.
  • Major Project:
  • ▪ 11d1 Aging - Implementing the exemption from section 11(d)(1) rule of the SEC, for certain investment company securities held by broker-dealers as collateral in margin accounts
  • Primary Responsibilities:
  • ▪ Inspect, analyze and translate functional and non-functional requirements into technical design and application code
  • ▪ Create and execute unit tests to ensure issues are proactively identified within the software development life cycle
  • ▪ Analyze code to identify causes of errors and defects. Remediate known errors within development and production support contexts
  • ▪ Review application code for self and others. Followed the standards and guidelines relevant to the applications and technology being supported
  • ▪ Responsible for development and implementation of applications using Mainframe technologies such as COBOL, DB2, JCL, VSAM, CICS, SYNCSORT, Control-M, Endevor, REXX
  • ▪ Ensure compliance to standards and best practices for development including change management, release management, and source code control
  • ▪ Perform on-call duties on a rotation basis maintain and support production code as required, document and perform disaster recovery exercises
Mainframe technologiesApplication developmentUnit testingCode analysisSoftware DevelopmentMainframe Development

Bny mellon

Technical Lead

Aug 2014Mar 2016 · 1 yr 7 mos · Tamil Nadu, India

  • Technical Leader role reporting to VP with responsibility in end-to-end application development for Account Transfers on BNY Mellon's brokerage products platform - Netx360
  • Major Projects:
  • ▪ Internal Account Transfers - 24/7 availability
  • ▪ Automation process for creating bulk account transfers in the test environments
  • ▪ Client On Boarding for new clients on-boarded to the Pershing's Netx360 platform
  • Primary Responsibilities:
  • ▪ Worked in mainframe technologies such as COBOL, CICS, JCL, VSAM, DB2, MQ, MS Office Visio, Endevor, Xpeditor
  • ▪ Organize walk-throughs with business testers to understand and re-confirm the business requirements
  • ▪ Analyze functional and detailed requirements
  • ▪ Researching, analyzing and evaluating application program needs
  • ▪ Interpret specifications, technical designs and flow charts
  • ▪ Build, maintain and modify code for software applications
  • ▪ Testing, debugging and correcting faults in application code within established testing protocols and quality standards to ensure application programs to specification
  • ▪ Perform Minor/Major Enhancements; Help determine Testing requirements for Break/Fix,
  • ▪ Create test scripts and perform testing of the proposed code changes in test environments; Contribute to Test Case development and ultimately automation of the regression suite
  • ▪ Install the code in production and provide production support
Mainframe technologiesApplication developmentTestingDebuggingSoftware DevelopmentMainframe Development

Infosys

Senior Systems Engineer

Jun 2009Jul 2014 · 5 yrs 1 mo · Tamil Nadu, India

  • Senior Systems Engineer role with responsibility in end-to-end application development for Customer Notification Engine for Bank of America
  • Major Projects:
  • ▪ Honor eDelivery preferences set by the customers
  • ▪ External Stored Procedures to Native Stored Procedures Conversion
  • ▪ Account Low Balance and Courtesy Balance Alerts Generation for online account holders
  • ▪ Electronics Communication Center to view customer statements online
  • ▪ Customer Document Index to store customer documents in the back end in a centralized space
  • Primary Responsibilities:
  • ▪ Co-ordinate with the onshore team and clients to understand the project specific business requirements; Discuss and define a cost-effective solution to satisfy the business requirements and create the high level and low level design documents
  • ▪ Design, develop and implement new code or modify existing code without impacting the current functionality
  • ▪ Effectively create test scripts for various test environments and test the code for any issues. Perform self-review and participate in group review sessions with offshore and onshore teams to validate the integrity and reliability of the code. Resolve defects identified in various testing environments, provide root cause analysis and update the defect tracking tools
  • ▪ Lead the team from offshore by providing business, process and technical guidance whenever required. Attend daily and weekly status calls with offshore and onshore teams to gather and share the task updates and brainstorm any technical issues with the team while implementing the project requirements
  • ▪ Create implementation plan and provide implementation support by certifying the business requirements in production after code install; Monitor, analyse and resolve any issues if encountered
Application developmentTestingCode modificationSoftware DevelopmentApplication Development

Education

Trailhead by Salesforce

May 2021Present

SSN College of Engineering

Bachelor's degree — Electronics and Communications Engineering

Jan 2005Jan 2009

DAV Matriculation Higher Secondary School, Gill Nagar

High School

Jan 2003Jan 2005

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