Jan 2022 – Nov 2023 · 1 yr 10 mos

• Lead implementation of our robotics-enabled egrocery solution. This includes the Implementation Leads for each account as well as our Project Management Office and Technical Program Management.
• Continuous improvement of processes and collateral
• Client implementations & escalation management
• Scalability & organizational design

May 2021 – Jan 2022 · 8 mos

• Served as Chief of staff to the president. Led UX design efforts, technical program management, strategic R&D initiatives and quarterly planning.

Jul 2019 – Jun 2021 · 1 yr 11 mos

• Lead the technical program management function at Takeoff Technologies, working to execute complicated cross-functional R&D projects in support of Takeoff's automated grocery fulfillment solution.
• Timely implementation of a first-time implementation with many R&D deliverables
• Execution and improvement of quarterly planning process
• Managed Technical program management and UX Design teams

Feb 2018 – Jul 2019 · 1 yr 5 mos

• Lead Program Management for athenahealth's Platform product, taking an active role in strategic projects and supporting all teams associated with the product to ensure timely execution
• Execution of project to build microservices in AWS
• Confidential cross-functional work to integrate with a strategic partner on an accelerated timeline (and other similar projects)
• Support of agile ceremonies, including readouts & planning
• Creation and support of new end of life process

Jul 2016 – Feb 2018 · 1 yr 7 mos

• Oversight of a portfolio of projects in the Platform and Release, Performance and Reliability Engineering groups.
• Planning, risk and dependency management
• Facilitation of cross functional projects and communications
• Release process improvements, automated testing, etc.
• Platform stability and improvements
• New technology definition and support
• Support of production support environments for a variety of stakeholders
• athenaNet application security
• Management of a team of 5

Jul 2014 – Jul 2016 · 2 yrs

• Worked closely with a number of cross functional teams to support a portfolio of projects in the platform space
• Platform product:
• Portfolio management and planning support
• New client message inbox
• Creation of a new installed application to manage integrated devices
• Migration of 50% of user base to new browser
• Managed athenaNet security projects
• Clinicals product:
• Support for new feature rollout (new styles, navigation and homepages)

Jul 2012 – Jul 2014 · 2 yrs

• Clinicals product:
• Worked to re-style all of athenaNet application
• New work-oriented homepages
• New athenaNet navigation
• athenaNet browser strategy and support
• Clinical Interface operations:
• Improved interfaces to support SNOMED.
• Built out new Interface Operations product group

Aug 2011 – Jul 2012 · 11 mos

• Worked to build out an acquired company's software within athenaNet. Responsible for data migration to the new system.

Dec 2009 – Aug 2011 · 1 yr 8 mos

• Project manager with the Premier B2B eCommerce Group.

Jun 2008 – Oct 2008 · 4 mos

• West Monroe Partners is a full service consulting firm aimed at the middle market.

Jun 2007 – Jun 2008 · 1 yr

• (See above)

Jul 2005 – Apr 2007 · 1 yr 9 mos

• Almond & Associates is a boutique executive recruiting firm in the south Puget Sound Area. Almond serves a wide array of industries from Aerospace and manufacturing to heathcare, assisting clients in their efforts to find the best candidates.