Kalpita Sawant — Senior Software Engineer

With over 𝟳+ years of specialized experience in Payments End-to-End Testing, I bring a deep understanding of the intricacies of the financial industry's payment ecosystem. My expertise extends across a diverse range of payment systems, including Finastra, Zelle, Express Payments, NACHA, B2C, B2B, and cross-border payments. ■ Key Highlights: ♠ NAM Payments Expertise: My career has been dedicated to the North American (NAM) payments landscape, where I have honed my skills in testing the core payment systems that drive the region's financial institutions. This includes a comprehensive understanding of NACHA rules and regulations. ♠ Versatile Testing Skills: I am proficient in a wide array of testing tools and methodologies. My toolkit includes SQL for database testing, MongoDB for NoSQL database validation, Postman for API testing, and Beyond Compare for data comparison, ensuring thorough and efficient testing processes. ♠ Payment System Specialization: I have worked extensively on various payment platforms, such as Finestra, Zelle, Express Payments, and more. This experience allows me to craft tailored testing strategies to ensure the accuracy, security, and compliance of these critical systems. ♠ Cross-Border Payments: My experience extends to cross-border payments, where I have facilitated seamless international transactions by meticulously testing and optimizing payment processes. ♠ B2B and B2C Payments: Whether it's business-to-business (B2B) or business-to-consumer (B2C) payments, I have the expertise to ensure that payment systems meet the unique needs and expectations of both corporate and individual users. I am passionate about leveraging technology and best practices to drive innovation in payments, reduce operational risks, and ensure regulatory compliance. As a seasoned SME, I thrive on collaborating with cross-functional teams to develop robust testing strategies that guarantee the reliability and performance of payment systems. Let's connect to explore how my comprehensive understanding of Payments End-to-End Testing can add value to your organization and contribute to the seamless flow of payments in the financial landscape.

Stackforce AI infers this person is a Fintech expert with a strong focus on payment systems and quality assurance.

Location: Pune, Maharashtra, India

Experience: 8 yrs 6 mos

Skills

Api Testing
Quality Assurance
Payment Systems
Project Management
Testing Methodologies

Career Highlights

7+ years in Payments End-to-End Testing
Expert in North American payment systems
Proficient in diverse testing methodologies

Work Experience

Citi India

Senior Software Tester (3 yrs 1 mo)

Tata Consultancy Services

Senior Process Specialist (3 yrs 6 mos)

Software Quality Analyst (1 yr 11 mos)

Education

Bachelor of Commerce - BCom at University of Mumbai

Kalpita Sawant

Senior Software Engineer

Pune, Maharashtra, India8 yrs 6 mos experience

Highly Stable

Key Highlights

7+ years in Payments End-to-End Testing
Expert in North American payment systems
Proficient in diverse testing methodologies

Stackforce AI infers this person is a Fintech expert with a strong focus on payment systems and quality assurance.

Contact

Skills

Core Skills

Api TestingQuality AssurancePayment SystemsProject ManagementTesting Methodologies

Other Skills

Agile MethodologiesAnalytical SkillsBusiness AnalysisCommunicationCustomer Relationship Management (CRM)Data AnalysisEnd-to-end TestingFinancial AnalysisFunctional TestingISO XML 20022JiraLeadershipMicrosoft ExcelMongoDBMySQL

About

Experience

Citi india

Senior Software Tester

Feb 2023 – Present · 3 yrs 1 mo · Pune, Maharashtra, India · Hybrid

Spearheaded the testing strategy for CitiConnect API Portal, Citi's flagship Treasury and Trade Solutions platform, enhancing the user experience by ensuring seamless integration of comprehensive API documentation and a fully functional sandbox environment.
Elevated team performance and product quality by mentoring junior testers and implementing advanced testing methodologies, resulting in increased testing efficiency and reduced defect rates.
Successfully aligned and streamlined project goals by collaborating closely with stakeholders, developers, and cross-functional teams, consistently delivering high-quality results that met or exceeded expectations.
Anticipated and proactively addressed open queries before test execution, cutting defect detection delays by 40% and ensuring a flawless test execution process.
Championed continuous improvement initiatives, significantly boosting QA team efficiency and driving enhanced testing processes that reduced testing cycle time.
Developed robust, automated API test suites using Postman, optimizing regression testing and accelerating release cycles; demonstrated expertise in API tools like Postman, SoapUI, and Swagger, along with API documentation formats (OpenAPI, RAML).
Strengthened API resilience through thorough negative testing, reinforcing error-handling mechanisms and enhancing system stability.
Delivered tailored testing solutions to prominent clients like Amazon, Uber, Deliveroo, and Bolt, directly contributing to their successful payment integration via CitiConnect API services.
Leveraged expertise in Oracle and MongoDB to write complex queries for data validation and analysis, ensuring data integrity across multiple projects.

API TestingPostmanSQLMongoDBRegression TestingQuality Assurance+3

Tata consultancy services

2 roles

Senior Process Specialist

Promoted

Jul 2019 – Jan 2023 · 3 yrs 6 mos · Mumbai, Maharashtra, India · On-site

Engineered predictive machine learning models that enhanced transaction processing efficiency within Citibank's CitiDirect application, enabling seamless one-click access to global transactions through an intuitive, user-centric interface.
Strategically managed and optimized end-to-end payment flows across multiple regions (NAM, APAC, EMEA & LATAM) within CitiDirect and CitiConnect, improving transaction accuracy and cross-regional processing consistency.
Successfully initiated and validated high-value payments across various methods (book transfers, foreign currency, and domestic transfers) by implementing rigorous field mapping and verification protocols, ensuring flawless transaction processing.
Established robust client payment domains utilizing industry-standard formats (ISO XML 20022, NACHA), and streamlined daily client reporting through automated statement profiles (Camt 52, Camt 53), enhancing reporting accuracy and client satisfaction.
Spearheaded the implementation of critical API methods (POST, GET, CREATE) for secure web services, and established client gateway portals with enhanced connectivity and encryption protocols, elevating client data security and transaction integrity.
Delivered tailored solutions for prestigious clients, including Uber, Google, Stripe, and Shell, through CitiConnect API services, facilitating efficient payment initiation, inquiries, virtual account management, and FI payments to meet their unique business needs.
Designed and maintained automated test suites, reducing manual testing time by 55% and accelerating the release cycle, ultimately contributing to faster product delivery and improved quality assurance.

ISO XML 20022NACHAAPI TestingRegression TestingData AnalysisProject Management+1

Software Quality Analyst

Jul 2017 – Jun 2019 · 1 yr 11 mos · Mumbai, Maharashtra, India · On-site

Enhanced customer service efficiency by implementing Citibank's Service Tracking and Reporting Systems (STaRS) on the Pega platform, creating and tracking case IDs from initiation to closure, leading to streamlined operations and improved customer satisfaction.
Rapidly advanced from Junior Tester to Senior Subject Matter Expert (SME), driving impactful contributions to high-priority projects, including Commercial Cards, Smart Dispute, CMC, and Digitization, which elevated project outcomes and established me as a trusted expert.
Played a pivotal role in gathering requirements, developing user stories, and managing comprehensive testing activities for the PEGA application, aligning project goals with business objectives.
Delivered high-quality results through rigorous testing, including Sanity, Smoke, Functional, E2E Flow, Regression, and SIT/UAT testing, ensuring superior software quality and reliability.
Known for exceptional communication, problem-solving skills, and a strong commitment to teamwork; consistently recognized for my work ethic, dedication, and ability to foster a positive team culture.

PegaFunctional TestingRegression TestingUser Acceptance TestingQuality AssuranceTesting Methodologies