Apr 2024 – Present · 1 yr 11 mos

• Microsoft Cloud Operations + Innovation - Digital transformation and engineering of MS cloud dc capacity delivery functions (safety, supply planning, acquisition - land, lease, network, energy, construction, supply chain, sustainability, procurement)
• Bootstrapping a new team at IDC responsible for :
• Data Center Supply Chain transformation - End to End Supply Chain automation for Long Lead equipment's, Services and Supplier Sourcing, Approval & Management (Master Data, Sourcing & Contracting (Ariba & Icertis), E2E Planning Engine (SAP IBP))
• Project Controls Automation for Data Center EPC Function
• Data Center Construction Execution Automation: Building Control tower workbench for end-to-end project life cycle management with the help of Digital Twin & integration along with 4D/5D modeling, stage gate digitization
• Build Data Center Community & Sustainability Information Hub: Real time visibility into renewable energy, emission reduction, water, waste, and embedded Carbon reduction.
• Data Platform & Audit management for End-to-End Data Center Planning and Execution
• Deploy & Manage Private Cloud Solutions for DPX

Nov 2020 – Apr 2024 · 3 yrs 5 mos

• Powering Microsoft Digital Transformation through Core Platform Eng. , Leading Integration and Dynamics Eng. team which is anchoring the Core Services Eng. Modern Enterprise Blueprint.

Nov 2018 – Nov 2020 · 2 yrs

• Experienced Engineering leader with proven capabilities in People management and leadership in building and setting up a high talent development team, driving Digital Transformation. Experience in managing high critical Commerce licensing platform from Lead to Order, Order to Fulfillment that generates high revenue for the company.

Jul 2017 – Nov 2018 · 1 yr 4 mos

• Universal Store touches more than 1 billion Microsoft customers around the world and processes ~90% of the company’s revenue. This makes the Store critical to our cloud computing, modern workplaces and business motions, gaming growth, and digital technology reach around the globe. To be successful we must avoid the accumulation of Live Site impact through preventative measures, and efficient mitigation strategies.
• I currently lead the Service Eng. and Tech Operations team in Hyderabad with a current team size of 70 FTE's and 250+ vendors with a strong focus on SRE ( Site Reliability Engineering Transformation.
• Currently , I'm responsible for managing UST services operate at 99.9% or better reliability for customers in finding, accruing and using services, content, and applications from the Store. Strategic focus on Sustained live site reliability during deployments, Efficient mitigation of Live Site incidents by an established and proficient DRI, Increased protection of service reliability with safe and current infrastructure.

Feb 2011 – Jul 2017 · 6 yrs 5 mos

• Leading a large Enterprise commerce IT - Order to Fulfillment Operations Portfolio which is responsible for processing 42Billion dollar Microsoft Revenues,Handles APOC/EMEA Operations support and Operations.
• Leading a India Service Engineering organization that is responsible for overall Build, Deployment, Release, and Service Design/Operations of all Volume Licensing and Microsoft Dynamics business and OEM groups. Ultimately we are accountable for system availability that accounts for 2/3 of Microsoft's annual revenue.
• My strategic focus is on operational excellence, automation based innovation, and process optimization while increasing organizational talent and competency toward a DEVOPS oriented culture. With increasing demand of services and devices, DEVOPS will provide high agility, automated quality and the increased throughput to support our business and engineering partners.

Feb 2008 – Jan 2011 · 2 yrs 11 mos

• I am responsible for strategy, investment, portfolio planning, business operations, budgets, operational excellence and change management in this large, multi-discipline organization that provides enterprise scale services, revenue processing and standards across Microsoft to drive product and operational excellence, agility and customer focus, with annual budget of $38M and 325+ Microsoft FTE's and 500 Vendors.

Feb 2007 – Feb 2008 · 1 yr

• I started my journey at Microsoft in leading a small group of 5 people in defining the Eng. excellence by creating a simple platform for sharing and leveraging best practices across teams in Enterprise eXperience division.