Mar 2023 – Oct 2024 · 1 yr 7 mos · City of Johannesburg, Gauteng, South Africa · Hybrid

• Provide timely presales technical support to the sales team through the development of compelling proposals that solve customer business problems.
• Use your Red Hat solutions knowledge to provide technical expertise to sales staff, customers, and partners through sales presentations, customer workshops, demonstrations of our offerings, evaluations, and proofs of concepts (PoCs)
• Research and write the responses to technical sections of RFIs, RFPs, and RFQs
• Demonstrate ownership of the technical relationships and technical sales cycle within assigned customer accounts in your territory.
• Communicate value, progress, and status of sales opportunities to all stakeholders.
• Ensure revenue and new business quotas and service objectives are met while maintaining a high level of satisfaction among prospective and existing customers.
• Demonstrate thought leadership in the Telco community by producing world-class white papers, webinars, etc., and speaking at industry-leading conferences.

Oct 2021 – Mar 2023 · 1 yr 5 mos · City of Johannesburg, Gauteng, South Africa · Hybrid

• As a Solutions Architect at AWS, I am responsible for helping customers to design and architect solutions that meet their business needs. With my deep understanding of cloud computing technologies, architectures, and deployment models, I work closely with customers to understand their technical requirements and business objectives and design solutions leveraging AWS services and technologies to deliver high-quality outcomes.
• My key responsibilities include
• defining the technical strategy for customer engagements,
• leading and mentoring technical teams,
• evangelizing AWS services and technologies, and
• providing technical feedback to AWS service teams to influence product development.
• I am passionate about helping customers to adopt cloud technologies and best practices, and I work tirelessly to ensure that customers receive the best possible service and support.

Jul 2020 – Jun 2021 · 11 mos

• As AWS Infrastructure Engineer I am responsible for core cloud implementation such as application/infrastructure discovery, on-site to public cloud connectivity, VPC design, AD integration and migration services. The migration readiness assessment, migration planning and live migration tasks will be the responsibility of this engineer.
• My responsibilities also include:
• Install, configure, automate and monitor various cloud services.
• Work with Development and Operations teams to automate solutions and integrate with other services/products/solutions.
• To develop state of the art solutions which are technically sound.
• To provide a high-quality service to the Enterprise Cloud Services clients i.t.o. consultancy, solutions and delivery.
• Commitment to team success and positive team dynamics including mentoring of other team members.
• Passion for growing and applying technical skills in service to customers.
• Be a trusted infrastructure advisor by providing objective, practical and relevant ideas, insights and advice.
• Work collaboratively with consulting partners and technology teams to ensure high quality of solution delivery.
• Encourage best practice and knowledge sharing with partners and cross-functional groups
• Manage the overall technical design and delivery of solutions.
• Ability to make recommendations as they pertain to improvements in support/development initiatives and facilitate implementation with partners and cross-functional groups within the Business.
• Participate in high-level technical solution definition and design during the implementation phase with the goal of providing reliable, stable and operationally sound applications that meet the business requirements.
• Ability to understand and translate business requirements into technical specifications

Oct 2016 – Jul 2020 · 3 yrs 9 mos

Apr 2016 – Oct 2016 · 6 mos · South Africa · On-site

• Photography, Video Productions, Website design and hosting

May 2015 – Apr 2016 · 11 mos

Feb 2009 – Apr 2015 · 6 yrs 2 mos · City of Johannesburg, Gauteng, South Africa · On-site