Josiah Devasam Hananl

Associate Consultant

Bengaluru, Karnataka, India5 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

3 years of experience in cloud and technical support roles.
Proficient in AWS, Docker, and Kubernetes.
Strong background in monitoring and incident management.

Stackforce AI infers this person is a Cloud Infrastructure Engineer with expertise in SaaS and technical support.

Contact

Skills

Core Skills

Technical SupportMonitoringContainerizationCloud ComputingData Analysis

Other Skills

AWSAmazon ECSAutomation CloudCI/CDCI/CD PipelinesCloudWatchDatabase Management System (DBMS)DockerDrupalEC2IAMIncident ManagementKubernetes (K8s)Linear RegressionLinux

About

I have 3years experience on support roles related to AWS Linux K8s Networking Monitoring (Kibana, Grafana)

Experience

Synamedia

2 roles

Senior Technical Consultant

Promoted

May 2024 – Present · 1 yr 10 mos · Bengaluru, Karnataka, India

Technical Customer Support Advisor

Feb 2022 – May 2024 · 2 yrs 3 mos · Bengaluru, Karnataka, India

We worked on monitoring the dashboards on grafana, kibana for different customers (Astro, YES, Vodafone, Etisalat, Evision, VTV)
Worked on linux, K8s, PD, creating inc etc..
Worked on inc by creating ticket in snow & jira and escalating to the respective teams
Worked on sending reports like CDN, YES report to customers.
Biweekly report which we share every weekly to Astro customers by collecting the data through respective dashboards and we collect the data storage occupied in mongo and also we get the CTAP, nodes & pods details and share the customer.
We also worked on assisting customers in Adding channels in VSM and also removing the channels in CCR and we also secure some channels in adding them to HEWM.
And sometimes customers asks us to verfiy the playback, CDVR, TSTV of the each channels in all devices.
We schedule and attend the EOG calls along with the customer to verify whether the particular match is running fine with no abnormalities by verifying in Conviva, grafana, Kibana, checks the pods status is it healthy etc..
We also get the logs and provide to the respective teams through kibana, K8s, linux logs.

LinuxKubernetes (K8s)Monitoring (Grafana, Kibana)NetworkingIncident ManagementReporting+2

Infocepts

Executive Analyst

Aug 2021 – Feb 2022 · 6 mos · Bengaluru, Karnataka, India

DOCKER:
Created Docker Containers, Images, and worked on Docker images by pulling images from Docker Hub and also worked on Docker Containers by running, stopping, removing, mapping them to ports, volume mapping, etc...
Created a Sample Voting Application in 3 ways:
Run
Docker Compose (V1)
Docker Compose (V3)
Created Docker Storage to persist the data in default location as well as in external storage in both (old and new ways)
Created Network in Docker and used its features
Created Services on Docker Swarm
Created an overlay network and Postgres, Drupal service so that I can access Drupal container running on node1 and also access it from other nodes too.
Deployed Multi-node service via Docker Swarm.
Amazon ECS:
Created Amazon ECS Cluster for both EC2 and Fargate launched type
Created ECS Task Definition, ECS task and service for both EC2 and Fargate launched type
Created Amazon ECS with EC2 launch type and created 2 private subnets with EC2 instance in it and also created a public subnet with NAT Gateway and in order to get into private subnet created a bastion host and also attached ALB
Created ECR repository in the terminal and fetched image from docker hub and pushed it to ECR registry by updating the task definition and redeployed the service.
Automated CICD Pipelines using CodeBuild, CodeCommit, Code Deploy and Code Pipeline, ECS.

DockerAmazon ECSCI/CD PipelinesPostgreSQLDrupalContainerization+1

Brillio

AWS Engineer

Sep 2020 – Mar 2021 · 6 mos · Bengaluru, Karnataka, India

Worked as support for some of the services like EC2, IAM, S3, SNS, DynamoDB, CloudWatch, ELB, VPC. Route53.
Worked by assisting customers in proper configuration of VPC set up and ensured the IGW is connected to access the internet.
And also worked in setting up different ELB, to route traffic to different subnets and making sure the security group and NACL are set accordingly.
In addition, I resolved some common EC2 (Linux and Windows machine) queries, and ensure that their instances are turned off and that an Elastic IP address is attached to the instance and deleted once the instance is terminated in order to avoid billing

AWSEC2IAMS3CloudWatchVPC+2