Mar 2024 – Present · 2 yrs

• 1. Agile Change Management Expertise
• Skilled in developing and executing change management plans, ensuring successful adoption of organizational changes with minimal disruption to business operations.
• 2. Project Roadmap & Dependency Management
• Adept at monitoring dependencies across inter-related projects, managing project status, and reporting on RAID and financial information to support informed decision-making.
• 3. Process Improvement & Re-engineering
• I am experienced in leveraging agile methodologies to drive process improvements, re-engineering, and continuous deployment, ensuring alignment with organizational goals and objectives.
• 4. Training & Mentoring
• Proven ability to provide training and mentoring on various agile methodologies, including change management, process re-engineering, and continuous deployment, to ensure team success and adoption.
• 5. Strategic Outcome Delivery
• Results-driven Agile Practitioner with a track record of delivering strategic outcomes, ensuring the successful transition of change initiatives into organizational goals, processes, and technologies.

Sep 2022 – Mar 2024 · 1 yr 6 mos

• Agile Transformation Leader: Spearheaded the successful transition to Scrum, enhancing team efficiency and time-to-market in the dynamic landscape of fintech and banking technologies.
• Collaborative Leadership: Cultivated a culture of collaboration, ensuring alignment with business goals in the fast-paced world of financial technology.
• Streamlined Processes: Implemented Agile best practices, reducing delivery times and boosting project success in the intersection of banking and technology.
• Innovation Catalyst: Orchestrated cross-team collaboration, fostering ideation and implementation of innovative solutions in the ever-evolving field of fintech.
• Technical Expertise: Proficient in Agile tools such as Jira and Confluence, ensuring transparent collaboration and reporting within the context of financial technology.

May 2022 – Aug 2022 · 3 mos

• Rotation in Credit Cards Team - Private Bank
• Worked as a Business Functional Analyst to design the End-to-End software for the Operations and Tele
• Callers team “Card Insights” which gives information about Cards, transactions and personal details of
• customer. Also, execute necessary changes on customer accounts like ordering new chip card, Report
• Lost/Stolen/Fraud, etc. (both Private and Business)
• Understand the requirements from Business, Operations and Tele Callers team and prioritise them, Add or Update the functional documents.
• Decide the front to back Architecture of Application with being compliant to the banking rules with the help of solution architects and developers.
• Analysis of XML and REST APIs to use as a backend and discuss the necessary changes and requirements with TSYS (Global Payments Company- 3rd party)
• Document the functional and basic technical details for future reference
• Write User Stories in Jira and ship them to developers in Sprints.
• Test the requirements before production - UAT environment.

Jan 2022 – Apr 2022 · 3 mos

• Rotation in sLimits Team - Corporate Bank
• Worked as a Scrum Master with 2 Scrum Team of around 17 members situated in different locations and 1 Product Owner. Managed the delivery of the Financial IT project of Global Limit for Demand Deposit
• Accounts and reported to the Program Manager.
• Communicate with Clients, stakeholders, developers for the requirements
• Direct cross-functional team to achieve on time and deliver a quality product
• Employ agile software development practices and processes are followed
• Contribute to the scrum ceremonies and team meetings to check performance and health as well as improve them. Do better planning with the capacity and expectations from the client.
• Manage backlog items with PO, monitor project and sprint progress, summarise project functionality and requirements on confluence, and translate it to the user stories.
• Support and facilitate UAT and bring business value
• Implemented a New agile structure of Tribe and squads and procedures for the core account solutions team.
• Restructured and implemented better backlog refinement processes in the Squad
• Implemented Quarterly Business Review format and Big Room Planning at Tribe Level.
• Mentored different Squads of the Tribe on various challenges
• Skills: Jira, Confluence, SharePoint and Scrum Framework, Agile ways of Working

Jul 2021 – Dec 2021 · 5 mos

• Rotation in Payments Team - Corporate Bank
• Worked as a shadowing Business Analyst and Scrum Master in the most crucial banking department of Low Value and Instant Payments
• Implemented Transaction monitoring and KPI analysis dashboards in Tableau
• Closed Audit items- initiated actions, Gathered evidences, Documented and resolved items after Auditor’s approvals
• Written and executed tests for the 4-eye approvals under Payment Golden Standard Rules Communicate with clients, stakeholders, and developers about the requirements
• Skills : Tableau, Data analysis & Business Intellegence, Jira, Scrum