Gopal Manikala

Operations Associate

Hyderabad, Telangana, India10 yrs 11 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • 10 years of experience in RPA and AI-driven automation.
  • Designed and deployed over 40 automation solutions.
  • Expert in Conversational AI with 15+ chatbots developed.
Stackforce AI infers this person is a SaaS automation expert with a strong focus on RPA and Conversational AI.

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Skills

Core Skills

Robotic Process Automation (rpa)Solution ArchitectureConversational AiChatbot Development

Other Skills

Agile MethodologiesAvaamo.AIAzure DevOpsBitbucketBotium.AIBusiness AnalysisC#Cascading Style Sheets (CSS)Change ManagementChatbotsCore JavaCritical ThinkingFiddlerGitHTML

About

🚀 RPA & Conversational AI Engineer| Hyperautomation | Intelligent Automation | Digital Transformation With 10 years of experience in RPA, Hyperautomation, Conversational AI, and Intelligent Automation, I specialize in delivering scalable, AI-powered automation solutions that transform business operations. My expertise spans platform evaluation, governance, and automation frameworks, with a proven track record of designing and deploying 40+ automation solutions and 15+ AI-driven chatbots across enterprise platforms. 🔹 My Core Expertise: ✅ Conversational AI & Chatbots (3+ Years): Designed & deployed 15+ AI-powered chatbots across Web, WhatsApp, MS Teams, Zoom, and IVR using OneReach.AI & Avaamo.AI. Expertise in NLP, Knowledge Model Training, and chatbot automation testing with Botium.AI. ✅ RPA & Hyperautomation (7+ Years): Developed 40+ enterprise automation solutions using UiPath for Desktop, Web, Mainframe, Citrix, SAP, APIs, Excel, Outlook, PDFs. Roles include Developer, Lead Developer, Solution Architect, and Platform Lead, working on end-to-end automation lifecycle. ✅ Governance & Compliance: Strong experience in SSO integrations, Layer 7 security, Azure Board Management, ServiceNow Change Management, and Dashboard Governance. Collaborated with auditors to streamline Governance & Controls for RPA BOTs. ✅ Technical Leadership & Innovation: Mentored and guided multiple teams in automation strategy, best practices, and scalable frameworks. Passionate about leveraging AI, RPA, and Hyperautomation to enhance business efficiency and customer engagement. 🌟 I am driven by a mission to help businesses accelerate their digital transformation journey through AI-driven automation. 📩 Let’s connect! Whether you’re looking to implement AI-powered automation or discuss the future of Hyperautomation, I’d love to chat.

Experience

Jpmorgan india pvt ltd.

Associate

May 2023 – Present · 2 yrs 10 mos · Hyderabad, Telangana, India · Hybrid

  • RPA bot development and maintenance using UiPath.
  • Active member of the UiPath migration initiative from the Win Automation platform.
  • Part of the design & code review team, ensuring adherence to best coding practices and performance optimization.
  • Streamlining RPA project governance, audits, and control check processes for compliance and efficiency.
UiPathAgile MethodologiesSolution ArchitectureRobotic Process Automation (RPA)JiraIT Service Management+6

Dsm

Process Automation Expert

Nov 2022 – May 2023 · 6 mos · Hyderabad, Telangana, India · Remote

  • • Evaluated and worked on Conversational AI platforms to enhance DSM’s AI-driven automation strategy.
ChatbotsChatbot DevelopmentRobotic Process Automation (RPA)Technical CommunicationConversational AICritical Thinking

Pepsico

Lead Engineer

Oct 2019 – Nov 2022 · 3 yrs 1 mo · Hyderabad Area, India · On-site

  • Served as UiPath Solution Architect, Lead Developer, delivering scalable automation solutions.
  • Designed and developed AI-driven chatbots on OneReach.AI, enabling automation across Web, WhatsApp, IVR, and MS Teams.
  • Collaborated with OneReach.AI and Avaamo.AI product vendors to implement advanced platform features.
  • Developed the Operations (Ops) Chatbot for OneReach.AI, automating access and platform management requests across business sectors.
OneReach.AIHTMLISAChatbot DevelopmentCascading Style Sheets (CSS)Layer 7 Integration+13

Broadridge

Senior Member Technical

Oct 2018 – Sep 2019 · 11 mos · Hyderabad Area, India · On-site

  • • Architected RPA solutions for internal products, optimizing business processes through UiPath automation.
UiPathHTMLCascading Style Sheets (CSS)JiraTechnical CommunicationCritical Thinking+4

Capgemini

Information Technology Analyst

Jun 2017 – Oct 2018 · 1 yr 4 mos · Bengaluru, Karnataka, India · On-site

  • Developed and deployed UiPath automation solutions for Wolters Kluwer and AVON clients.
  • Led automation initiatives to improve operational efficiency and reduce manual efforts.
UiPathHTMLCascading Style Sheets (CSS)Technical CommunicationCritical ThinkingJavaScript+1

Cognizant

Program Analyst

Feb 2015 – May 2017 · 2 yrs 3 mos · Hyderabad, Telangana, India · On-site

  • Developed and delivered RPA Bots on UiPath platform for the OCCM client, driving automation adoption.
  • Worked as a C#.NET developer for Lexis Nexis, contributing to application development and enhancement.
UiPathHTMLCascading Style Sheets (CSS)tfsMVCC#+4

Education

RGUKT Basar

B.Tech — CSE

Jan 2010 – Jan 2014

RGUKT Basar

PUC — M.Bi.P.C

Jan 2008 – Jan 2010

ZPHS Singagudem

SSC — SSC

Jun 2007 – Apr 2008

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