Gopal Manikala — Operations Associate
🚀 RPA & Conversational AI Engineer| Hyperautomation | Intelligent Automation | Digital Transformation With 10 years of experience in RPA, Hyperautomation, Conversational AI, and Intelligent Automation, I specialize in delivering scalable, AI-powered automation solutions that transform business operations. My expertise spans platform evaluation, governance, and automation frameworks, with a proven track record of designing and deploying 40+ automation solutions and 15+ AI-driven chatbots across enterprise platforms. 🔹 My Core Expertise: ✅ Conversational AI & Chatbots (3+ Years): Designed & deployed 15+ AI-powered chatbots across Web, WhatsApp, MS Teams, Zoom, and IVR using OneReach.AI & Avaamo.AI. Expertise in NLP, Knowledge Model Training, and chatbot automation testing with Botium.AI. ✅ RPA & Hyperautomation (7+ Years): Developed 40+ enterprise automation solutions using UiPath for Desktop, Web, Mainframe, Citrix, SAP, APIs, Excel, Outlook, PDFs. Roles include Developer, Lead Developer, Solution Architect, and Platform Lead, working on end-to-end automation lifecycle. ✅ Governance & Compliance: Strong experience in SSO integrations, Layer 7 security, Azure Board Management, ServiceNow Change Management, and Dashboard Governance. Collaborated with auditors to streamline Governance & Controls for RPA BOTs. ✅ Technical Leadership & Innovation: Mentored and guided multiple teams in automation strategy, best practices, and scalable frameworks. Passionate about leveraging AI, RPA, and Hyperautomation to enhance business efficiency and customer engagement. 🌟 I am driven by a mission to help businesses accelerate their digital transformation journey through AI-driven automation. 📩 Let’s connect! Whether you’re looking to implement AI-powered automation or discuss the future of Hyperautomation, I’d love to chat.
Stackforce AI infers this person is a SaaS automation expert with a strong focus on RPA and Conversational AI.
Location: Hyderabad, Telangana, India
Experience: 10 yrs 11 mos
Skills
- Robotic Process Automation (rpa)
- Solution Architecture
- Conversational Ai
- Chatbot Development
Career Highlights
- 10 years of experience in RPA and AI-driven automation.
- Designed and deployed over 40 automation solutions.
- Expert in Conversational AI with 15+ chatbots developed.
Work Experience
JPMorgan India Pvt Ltd.
Associate (2 yrs 10 mos)
DSM
Process Automation Expert (6 mos)
PepsiCo
Lead Engineer (3 yrs 1 mo)
Broadridge
Senior Member Technical (11 mos)
Capgemini
Information Technology Analyst (1 yr 4 mos)
Cognizant
Program Analyst (2 yrs 3 mos)
Education
B.Tech at RGUKT Basar
PUC at RGUKT Basar
SSC at ZPHS Singagudem