Oct 2024 – Jan 2025 · 3 mos · On-site

Jan 2023 – Sep 2024 · 1 yr 8 mos

Jun 2022 – Dec 2022 · 6 mos

Sep 2021 – May 2022 · 8 mos

Dec 2020 – Sep 2021 · 9 mos

Oct 2019 – Nov 2020 · 1 yr 1 mo

Jun 2019 – Sep 2019 · 3 mos

Sep 2017 – May 2019 · 1 yr 8 mos · Mumbai Area, India

• Headed the Emerging and Digital Alliances team looking into FinTech, EduTech, Mobility, Payments and Telecom sectors.
• Worked on :
• 1. Developing new distribution channels for selling life insurance products
• 2. Establishing better underwriting mechanisms and reducing the adverse selection
• 3. Real-time product fulfillment with bare minimum customer effort and pre approved covers
• 4. Setting up a digital first platform for life insurance integration. Also, worked on setting up some Bionic models for insurance distribution( O2O models)
• 5. Several first time Alliances in each space with tie ups with companies like Uber and Airtel

Jun 2017 – Aug 2017 · 2 mos

• Responsible for : Voice, Data and VAS Revenue - Customer Usage and Retention for Prepaid business for Tamil Nadu and Prepaid Acquisition for Tamil Nadu

Dec 2015 – Jun 2017 · 1 yr 6 mos

• Responsible for : Voice, Data and VAS Revenue - Customer Usage and Retention for Prepaid business for Tamil Nadu

Nov 2014 – Nov 2015 · 1 yr

• Responsible for : HV base management / Customer ARPU enhancement and Churn management

Jan 2013 – Oct 2014 · 1 yr 9 mos

• Responsible for :
• Airtel Money sales in charge for South Mumbai
• Demand Generation activities for Airtel Money
• Comprehensive distribution setup for Airtel Mumbai in South Mumbai
• Managing B2B partners in Airtel money and merchant handling

Jan 2012 – Dec 2012 · 11 mos

• Marketing-U&R, including product development & sales strategy development :
• Handling front-end Usage & Retention for Upper North
• Designing special plans to enhance customer delight, & prevent user churn & inactivity
• Analysis of mobile usage patterns of customers in J&K and Haryana

Jun 2011 – Dec 2011 · 6 mos

• Joined as a mangement trainee in the Young Leader program for management graduates at Bharti Airtel limited in the Sales and Marketing profile.
• Worked across functions during the period to get an insight into the overall business.
• Network - Network capability building and planning depending on Customer usage trends
• Customer Service - Working on improving the customer perception of the brand
• Sales - Handling the role of a TM-Urban for a period of 2 months

Jun 2010 – Jul 2010 · 1 mo · Gurugram, Haryana, India

• Received a Pre-Placement offer from Bharti Airtel Limited for the work done in DTH domain during 2 months.
• Understanding the PPV (pay per view) market and the consumers who use the facility by a number of group discussions and frequent visits to the customer
• Devising new products and content that can be provided to the customers so as to increase the penetration of PPV
• Responsible for devising a marketing strategy in order to enhance the number of views for the Pay Per View movies on Airtel Digital TV
• Working on a combination of Content, Communication, Placement and Pricing to come up with a product that can be game changer for the PPV market
• Implementing new pricing strategies for the PPV movies including differentiated pricing and two part pricing
• Developing new communication channels for booking movies on Airtel digital TV

Jun 2006 – May 2009 · 2 yrs 11 mos · Noida, Uttar Pradesh, India

• Involved in the development of Electronic Design Automation (EDA) tools
• Developing tools to automate memory layouts designing for external vendors (Mobile device manufacturing firms)
• Extensive scripting in Shell, Perl, Java and C#

Jan 2005 – Mar 2005 · 2 mos · Gurugram, Haryana, India

• 2 month training at Wipro Infotech
• Worked on web Applications like PHP and mySQL
• Development of a web based service desk for the employees .