Mayank Agarwal

Director of Engineering

West Delhi, Delhi, India21 yrs 10 mos experience
Highly StableAI Enabled

Key Highlights

  • Led engineering for a SaaS platform with 10M+ users.
  • Expert in cloud migration and transformation.
  • Innovative leader in AI/ML and DevOps practices.
Stackforce AI infers this person is a SaaS and Fintech technology leader with expertise in cloud-native solutions.

Contact

mayank272@gmail.comLinkedIn

Skills

Core Skills

Cloud ComputingSaasDevopsInvestment BankingTradingSoftware Engineering

Other Skills

AI/MLArchitectureCloudCloud MigrationCloud-NativeData & AnalyticsDesignDevSecOpsJ2EEJavaMarket DataProduct EngineeringReal-time SystemsRoboticsStrategic Planning

About

Mayank Agarwal is an experienced Techno Functional Leader with expertise in managing diverse range of technology teams with multiple industry settings. Having 19+ years of demonstrated success in leadership roles in various domains spanning across leading high performing and geographically distributed engineering teams, practice group, solution architecture, delivery ownership, presales, program management & software engineering in disruptive technologies – Cloud Native multi-tenant SAAS platform/products, Test Automation , AI/ML & GenAI, Robotics & Cognitive Process, Data & Analytics, Cloud (AWS), DevSecOps. With my deep understanding & experience on Fixed Income Front office domain I have successfully nurtured and setup teams that have delivered transformative outcomes through award winning products, solutions. As a Technology Leader & Innovation Pioneer I have strong inclination towards solving business challenges/problems and creating exemplary customer experience using cutting edge technologies that encompass goals, opportunity, value, feasibility, & risk containment with focus on increasing the business value & elevating human experience. Strong experience and expertise in leading and owning end to end delivery of 1) Reengineering legacy applications to cloud native platforms/products 2) High transaction Cloud native multi-tenant SAAS products 2) Critical real time, distributed, low latency applications for Investment Banks 3) Green field products/projects by ramping up strong technology team from grounds up 4) Cloud migration & transformation 5) UI Transformation and migration Key Interests: 1) Innovating data driven products that solve key problem for community or business. Had been part of three tech startup's as Idea owner & Technology Leader and helped them to define and develop - MVP, Technology Roadmap Design & Architecture, DevOps Practices & Cloud Strategy 2) Technology Training/Speaker in area of - Cloud, Domain Driven Design, Microservices, TDD, DevSecOps, Design Patterns & Code Refactoring Core Competencies: IT Leadership, IT Strategic Planning & Roadmap, Technical Initiatives, Innovation & Value Add, Solution Architecture, Technology Engineering Practices, Software Craftsmanship, Global IT Delivery Management, Project Management, Agile & Scrum Methodologies , Change Management, Process Re-engineering, Stakeholder Management

Experience

Deutsche telekom

Director of Engineering

Dec 2022 – Present · 3 yrs 3 mos · Gurugram, Haryana, India · On-site

  • Director of Engineering | B2C Cloud-Native Multi-tenat SaaS Platform | 10M+ Customers
  • I lead the technology/engineering of a global B2C cloud-native, multi-tenant SaaS platform serving over 10 million+ customers across the globe. This platform enables seamless remote management of home routers, delivering exceptional digital experiences across mobile, backend, and web ecosystems, with a unified codebase serving 11 countries.
  • Key Responsibilities & Achievements:
  • Leading a global team of 150 engineers to create a world-class home experience, empowering customers to manage their routers remotely and access advanced router features.
  • Utilized RDK-B (Reference Design Kit) open-source stack to build a scalable, multi-tenant platform for seamless router management.
  • Defined and executed product and engineering roadmaps, aligning technical solutions with business goals and vision.
  • Managed financial planning and provided leadership to ensure the successful delivery of strategic initiatives.
  • Performance & Scalability Improvements:
  • Increased system stability and resiliency by over 80%.
  • Reduced microservice boot times by 50%, optimizing platform performance.
  • Enhanced system elasticity, improving scaling capabilities by 70% to handle traffic fluctuations.
  • Achieved a 30% reduction in cloud costs through resource optimisation.
  • Engineering Excellence & Innovation:
  • Fostered a culture of innovation and automation, improving team productivity by 40%.
  • Increased customer satisfaction and NPS by over 20% by improving product quality and automating integration testing.
  • Enhanced app performance, reducing screen response time from 15 seconds to <1.5 seconds.
  • AI/GenAI Adoption & Fault Prevention:
  • Led the adoption of AI/GenAI to proactively identify and prevent faults, reducing customer complaints by 20%.
  • Community Contribution:
  • Contributed to the RDK open-source community, advancing the platform’s capabilities and sharing innovations.
Cloud-NativeSaaSTeam LeadershipProduct EngineeringSystem OptimizationCloud Computing

Iris software inc.

3 roles

Sr. Technology Manager

Promoted

Mar 2019 – Dec 2022 · 3 yrs 9 mos

  • 1) Align with organizations technical vision and leading company’s Next-Gen technological development (like Cloud, DevOps, Test Automation, AI/ML).
  • 2) Partner with business leadership to establish priorities, deliver innovative services & products.
  • 3) Developing strategic plans and setting timelines for evaluation, development, and deployment of all
  • technical services.
  • 4) Provide technical leadership in the evaluation, design, and implementation of new services &
  • products.
  • 5) Analyses complex business needs presented by the user community and/or clients and recommends technical solutions.
  • 6) Assist in building relationships with clients and creating cost-efficient solutions.
  • 7) Identify new areas for the business expansion, increase business revenue and profitability
  • 8) Provide strategic, technical, operational, financial, and managerial leadership for successful end to end delivery management
  • 9) Ensure adoption of best practices for delivery governance to maximize efficiency in delivery and streamlining governance
CloudDevOpsTest AutomationAI/MLStrategic PlanningCloud Computing

Technical Manager

Jan 2017 – Mar 2019 · 2 yrs 2 mos

Technology Lead

Apr 2012 – Dec 2017 · 5 yrs 8 mos

Royal bank of scotland business

Technology Lead - Fixed Income

Nov 2010 – Apr 2012 · 1 yr 5 mos · Gurugram, Haryana, India

  • Worked as Sr. Software Designer/Lead Technology in Market Data Exchange Connectivity Team. This project involves the development/maintenance of a system that extracts real time prices for fixed income instruments from various FI Markets including APAC, UK ,Europe and US Markets (Bonds,Swaps,T-bills and Futures). Sound knowldge of FIX and FAST protocol
  • Key responsibilities :
  • Development of exchange gateways and enable trading desk in various geographies across globe
  • Integration of build pipeline with test suite and one click code deployment
  • Create real time, low latency services to report the RFQ to the regulatory authority
  • Refactor existing framework components and classes to remove tech debt and improve latency
  • Collaborate with traders and trading desk support to map business requirements to technical use cases
  • Own end to end delivery of the key functionalities for the Asia Trading desk
Market DataReal-time SystemsTrading SystemsInvestment BankingTrading

Headstrong

Lead Consultant - Investment Banking Domain

Oct 2006 – Dec 2010 · 4 yrs 2 mos

  • Have worked in a capacity of technology lead and was responsible for
  • Design and Architecture for services/components
  • Developing key critical services & complex functionalities
  • Optimize/refactor code to reduce latency & increase throughput
  • Lead a small team of core java technologist & ensure efficient deliveries
  • Have worked with Morgan Stanley as client in PWM( Private Wealth Management) & Goldman Sachs in Fixed Income Front office ( OMS System, Autoquoting)
DesignArchitectureJavaInvestment BankingSoftware Engineering

Patni computer systems ltd

Senior Software Engineer

Jun 2004 – Oct 2006 · 2 yrs 4 mos

  • Worked for GE Aircraft Engines as Client in Java/J2EE projects
JavaJ2EESoftware Engineering

Education

Indian Institute of Management Bangalore

Certificate — Leadership As Coach

Apr 2022 – May 2022

Indian School of Business

Business Course for entrepreneurs

Jan 2020 – Jan 2020

National Institute of Technology, Kurukshetra, Haryana

Btech — Electrical

Jan 2000 – Jan 2004

St Teresa's Acadmey

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