Apr 2023 – Sep 2024 · 1 yr 5 mos

• Led the development of a global SaaS-based Partner Relationship Management (PRM) platform, automating partner ecosystems for enterprise clients, ensuring scalability and efficient user management.
• Integrated external Learning Management Systems (LMS) to synchronize data, automate certification processes, and provide real-time dashboards, improving enterprise training efficiency.
• Ensured multi-tenant SaaS security through OAuth2-based API communication, RBAC, and robust data encryption protocols, preventing unauthorized access to sensitive data.
• Led cross-functional teams in Agile project management, system architecture planning, and HLD/LLD creation, while mentoring engineers and aligning technical execution with business objectives.
• Currently working on migration of the platform from PHP to a .NET, SQL Server, and Azure-based stack post-merger, managing data and feature migration, and driving strategic planning to ensure a seamless transition.

Mar 2022 – Jun 2023 · 1 yr 3 mos

• Architected and implemented microservices-based architecture using Lumen and Node.js, integrated with secure APIs, Docker, Kubernetes, and AWS, significantly enhancing system performance and reliability.
• Spearheaded the design and development of an automated PartnerPlan system, enabling real-time tracking, goal management, and historical data analysis for global businesses.
• Developed and launched a comprehensive training and certification platform, automating user progress tracking, certificate issuance, and expiration management across devices.

Sep 2015 – Mar 2022 · 6 yrs 6 mos · Kolkata, West Bengal, India · On-site

• Founded and built the company from the ground up, overseeing everything from technical infrastructure to business strategy.
• Led a team of 20+ developers and content creators, managing project lifecycles from requirement gathering to delivery and post-launch support.
• Architected and developed complex IoT, mobile, and web-based software solutions, handling system architecture, cloud infrastructure, and API integrations.
• Actively contributed to hands-on coding and development, while managing client communications and gathering requirements for custom applications.
• Managed parallel project execution, ensuring timely delivery across multiple domains, including eCommerce, IoT, SaaS platforms, and FinTech solutions.
• Key Highlights & Achievements
• Delivered over 20 custom software solutions, including mobile apps, IoT-driven systems, and cloud-based platforms
• Developed a cutting-edge IoT-powered grain analyzer, reducing processing time by 80% and achieving industry-leading accuracy for real-time quality grading.
• Built a nationwide education search engine, enabling millions of users to find schools and tutors based on age and educational background, integrating advanced recommendation systems.
• Designed and deployed a real-time data aggregation platform for a UK-based company, managing massive IoT data volumes and improving processing efficiency using microservices and automated queues.
• Created a ride-sharing app deployed in multiple international markets, featuring real-time vehicle tracking, dynamic route mapping, and multi-region payment gateway integrations.
• Led the development of a Smart OPD system during the COVID-19 pandemic, facilitating remote doctor consultations, medical report management, and secure in-app payments.
• Built a comprehensive eCommerce platform rivaling major competitors, integrating product management, order tracking, custom workflows, and payment gateways.

Sep 2013 – Sep 2015 · 2 yrs · Mumbai, Maharashtra, India · On-site

• Worked on the L3 development and L2 support for Deutsche Bank’s global payment system, managing critical financial transactions across 19 countries and multiple time zones.
• Developed automation solutions to streamline support operations, reducing manual tasks and improving system efficiency.
• Led a cross-functional team in managing task scheduling, project planning, and deployment of payment system features, ensuring alignment with customer requirements and project goals.
• Authored novel code for investigating and resolving production issues, reducing downtime and improving transaction flow across the system.
• Communicated with international clients to handle support requests, system updates, and production issues, maintaining high levels of customer satisfaction.
• Implemented automation to optimize data migration processes, ensuring smooth system updates and minimizing disruptions.
• Key Highlights & Achievements:
• Promoted to Team Lead within 6 months of joining, taking charge of L3 development and L2 support for Deutsche Bank’s high-volume payment processing system.
• Developed automation that reduced support tickets by 20%, improving system reliability and enabling faster resolution of production issues.
• Created code that enabled quick identification of transaction flow errors, significantly reducing time to resolution and enhancing system stability.
• Led the automation of key manual processes, increasing operational efficiency and reducing error rates across production systems.
• Managed cross-country client communications, providing real-time updates and support across 6 time zones and maintaining high customer satisfaction.
• Led the successful data migration and deployment of system updates, ensuring seamless transfer of financial data with zero downtime.