Jul 2021 – Jan 2023 · 1 yr 6 mos · Menlo Park, California, United States

• I headed initiatives around AI research for Ads using Generative AI for Creatives, Search Ads and on Unification of Messaging. I led efforts to unify messaging across platforms by bringing Instagram Messaging, Messenger Desktop, Facebook Business Messaging, and Workchat under a shared foundation. This included integrating Messenger Threadview with Facebook Threadview to deliver a consistent cross-platform experience. On privacy, I enabled end-to-end encryption on Messenger Android, for over one billion users, and designed device infrastructure to securely manage on-device AI models. I also drove integration of Messenger into Oculus, enabling immersive VR messaging. At scale, I powered Community Messaging and Broadcast Chat, supporting communication for more than one million participants in a single broadcast. To ensure a consistent messaging experience I created Messaging Design Systems used across products, and worked on SDKs that allowed developers to integrate messaging seamlessly.

Aug 2019 – Jul 2021 · 1 yr 11 mos · Sunnyvale, California, United States · On-site

• Created Hivex, the industry-leading consortium-based DLT blockchain platform that enables QR interoperability for -40 M Users / 3M+ Merchants in Japan, Taiwan, and Korea. We also offered a reference consumer mobile payment app on iOS and Android. We raised Series B through strategic investors in 2021.

Jul 2019 – Present · 6 yrs 11 mos

• Upside Services Inc (Personalized In-Store, Merchant Offers): Payment Product for In-Store and Fuel
• EV Robo Taxi Start-Up [Stealth]: Member of Advisory Board
• University of California- Division of Continuing Education: Advisory Board Member
• Alchemist Accelerator: Mentor
• Gildre: Mentor-Private community for founders and mentors

Jan 2015 – Nov 2018 · 3 yrs 10 mos · San Jose

• As a response to evolving consumer needs and markets, successfully pivoted PayPal's monetization strategy, positioning it as a partner to the financial services ecosystem. I managed a 200-person cross-functional virtual team that streamlined the account setup and checkout experience, attracting an incremental 50M users and generating an incremental $200M in revenue over three years. Additionally, I partnered with Business Development on strategic deals such as Visa, JPMorgan Chase, BofA, Wells Fargo, and Banorte.

Feb 2011 – Dec 2014 · 3 yrs 10 mos · San Jose

• I managed a global Growth and Innovation team that created products including Pay After Delivery (US, AU, UK, CA, DE), Pay Upon Invoice (DE), Instalments (US, BR, MX, FR), China Union Pay (China), contributing $100+M in revenue. Additionally, I led a credit platform initiative and enabled currencies in Turkey, Russia, S. Africa, Malaysia, India, Argentina, and Brazil.

Jan 2007 – Jan 2011 · 4 yrs · San Jose

• I drove company-wide support for the team, elevating incremental profitability by $10M yearly through innovative marketing and growth techniques. My work on optimizing check-out experiences generated a $5M margin increase and reduced calls by 0.5M annually. My team redesigned account sign-up processes and enhanced consumer experiences for various transactions, boosting activation rates by 5%. Furthermore, I spearheaded strategic initiatives around PayPal Cash and Prepaid features, driving a 15% re-spend. My consumer insights, gained through in-depth interviews and surveys, guided the creation of high-impact unverified ACH products, which serve more than 4M users and generate$3M in annual margins.

Jun 2002 – Jan 2007 · 4 yrs 7 mos · Cincinnati, OH

• Managed a start-up team of 15 Product Managers and engineers for a Conversational AI product. Architect for a Global leading product in wireless billing.