May 2020 – Mar 2022 · 1 yr 10 mos · Lisbon, Portugal

• Led full-cycle recruitment for mid to senior-level roles across diverse functions
• Partnered closely with hiring managers and business leaders to understand workforce needs and design tailored recruitment strategies for key operational and corporate roles
• Managed hiring initiatives across internal departments and supported leadership staffing requirements to drive organizational growth
• Sourced, engaged, and assessed candidates using advanced sourcing techniques, including social media, professional networks, and talent mapping
• Maintained and optimized applicant tracking systems to ensure efficient processes, accurate reporting, and compliance with company policies
• Partnered with external agencies and recruitment partners to ensure access to high-quality candidates for specialized and hard-to-fill positions
• Delivered strategic insights and data-driven recommendations to leadership, influencing hiring decisions and improving recruitment outcomes
• Trained and mentored junior recruitment staff, fostering a high-performing and collaborative talent acquisition team

Jan 2018 – May 2020 · 2 yrs 4 mos · Lisbon, Portugal

Aug 2016 – Dec 2017 · 1 yr 4 mos · Lisbon Area, Portugal

• Partnered with internal teams and hiring managers to manage end-to-end recruitment for internal and external hires
• Developed and executed recruitment marketing strategies, including job posting optimization, campaign planning, and social media engagement
• Sourced and identified top talent for current and future roles, building talent pools and fostering proactive recruitment pipelines
• Managed the full recruitment lifecycle, from sourcing and assessments to offers and onboarding, leveraging ATS and recruitment software for efficiency
• Counseled candidates on salary, benefits, and corporate culture, ensuring a positive candidate experience
• Established and maintained relationships with third-party agencies and managed vendor procurement and performance
• Championed employer branding efforts, using advertising, marketing, and social recruitment tools to attract candidates and enhance the candidate experience
• Identified new sourcing channels and prioritized hiring programs based on evolving business needs

Sep 2015 – Aug 2016 · 11 mos

• Set up of Webhelp Portugal's operations in Lisbon
• Building applicant sources by researching and contacting community services, colleges, employment agencies, media, and internet sites;
• Determining applicant requirements by studying job description and job qualifications;
• Attracting applicants by placing job advertisements & creating job ads using graphic design tools, using news groups, job sites, forums, social media (linkedin, facebook, online groups, etc.);
• Determining applicant qualifications by interviewing applicants, analyzing responses and comparing qualifications to job requirements.
• Arranging management interviews by coordinating schedules;
• Managing new employee relocation by determining new employee requirements;
• End to end recruitment: Sourcing, Staffing, scoping, and on boarding candidates;
• Screening: short listing candidates sourced through email, job sites and social media, and validating them on their experience and interest on the role;
• Identifying right candidates with required Skill set and experience and make sure that it should match with the requirement as per the job description;
• Improving organization attractiveness by recommending new policies and practices.

Feb 2015 – Sep 2015 · 7 mos

Aug 2011 – Aug 2012 · 1 yr · Sines, Setúbal, Portugal

Oct 2009 – May 2010 · 7 mos · Sines, Setúbal, Portugal

Mar 2008 – Aug 2009 · 1 yr 5 mos

Jun 2007 – Feb 2008 · 8 mos · Sines, Setúbal, Portugal