Mar 2025 – Present · 1 yr 3 mos · Riyadh, Saudi Arabia · On-site

• As a Product:
• "Leading Operations Automation"
• Leading product management for Soums Operations, supply, seller and order management side.
• Developed roadmaps for end to end operations automations including order management and sellers engagement and sales.
• Write features and stories, perform grooming, engage with designers to create wireframe and designs.
• Previously worked on Cars expansion [cars marketplace] for Soum with other PO.
• As Delivery Manager:
• Leading end to end delivery of Soum consumer apps (Android & IOS), order management and admin portals.
• Prioritisation of roadmap across teams. - Successfully led a team of 40 plus members across onsite and offshore locations.
• Formed a full stack team structure working with CTO and created delivery roadmaps for all teams. - Lead agile meetings and manage day to day activities and feedback.
• Enhance team productivity and unblock team members as needed.
• Conducted requirement refinement meetings and ensuring all requirements are meeting INVEST criteria.
• Prepare release schedules for the team, manage releases and share release notes and information with stakeholders.
• Support other functions like customer service and operations in resolving issues.
• Managed QA team as QA lead and worked with them on automation framework designs and automating important features using Playwright, Detox and Appium.
• Cleared the bug backlog from hundreds to zero by preventing bug leakage, enhancing release processes and planning issues with the team.
• Reduced delivery timelines with more organised work and problem solving.

Jan 2024 – Feb 2025 · 1 yr 1 mo · Riyadh, Saudi Arabia · On-site

• End-to-End Project Execution: Managing the complete project lifecycle, ensuring successful delivery from inception to completion.
• Strategic Roadmap Planning: Develops and maintains project roadmaps, aligning deliverables with business objectives and ensuring clarity on timelines and priorities.
• Resource Allocation & Optimisation: Effectively allocates resources across projects to maximize efficiency and ensure timely delivery of high-quality outcomes.
• Proactive Risk Management: Identifies, assesses, and mitigates risks throughout the project lifecycle to minimize disruptions and ensure project success.
• Release Management: Oversees the end-to-end release process, including planning, delivery, release notes creation, and knowledge sharing with stakeholders.
• Bug Backlog Oversight: Manages bug backlog prioritization and assignments, driving efficient resolution to maintain product quality and improve user experience. Maintain the relationship with customer support to tackle their issues on priority.
• Performance Reviews & Feedback: Conducts regular performance reviews and provides constructive feedback to team members, fostering professional growth and continuous improvement. Also, help generate KPIs and OKRs for team and OKR tracking for management.
• Continuous Improvement Advocate: Leads initiatives to enhance software development processes, foster innovation, and elevate team performance.

Jun 2022 – Jan 2024 · 1 yr 7 mos · Riyadh, Saudi Arabia · On-site

• Task Assignment & Coordination: Assigned and tracked tasks for manual, API, and automation QA teams within Agile squads, ensuring balanced workloads and timely delivery.
• Daily Standups: Facilitated daily standup meetings to maintain seamless communication and alignment across QA and development teams.
• Test Strategy & Oversight: Defined and implemented robust testing strategies for web, mobile, and API platforms, ensuring alignment with quality goals.
• Test Case Review: Reviewed and approved test cases for web and app platforms to uphold high standards of quality and coverage.
• Automation Leadership: Managed task assignments and reviewed deliverables for API, mobile, and web automation teams, leveraging tools like Playwright for web automation.
• Bug Triaging & Quality Management: Collaborated with tech leads for bug triaging, prioritizing fixes, and driving root-cause analysis to prevent recurring issues.
• Release & Production Oversight: Led release planning, production monitoring, and post-release issue management to ensure smooth deployment and maintain operational quality.
• Stakeholder Collaboration: Partnered with product owners to prioritize features and maintain alignment with business objectives, sharing progress updates with operations and stakeholders.
• Developer Coordination: Worked closely with developers to resolve priority issues, track progress, and communicate timelines to business teams.
• Quality Culture: Championed a culture of continuous improvement by mentoring QA team members, fostering collaboration, and ensuring the delivery of high-quality products in every release cycle.