Shubhi Goyal

QA Engineer

Noida, Uttar Pradesh, India5 yrs 7 mos experience
Most Likely To Switch

Key Highlights

  • 2+ years of experience in Quality Assurance.
  • Specialized in testing US Banking products.
  • Strong background in both QA methodologies and banking operations.
Stackforce AI infers this person is a Quality Assurance Engineer specializing in Fintech with a strong focus on banking software testing.

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Skills

Core Skills

Software TestingAgileQa MethodologiesBanking OperationsCustomer Relationship Management

Other Skills

Analytical SkillsAnti-Money LaunderingAuditingBankingBanking Customer ServiceBranch BankingBusiness AdministrationBusiness DevelopmentBusiness Relationship ManagementCash ManagementCommunicationComplianceCustomer Due DiligenceCustomer Relationship Management (CRM)Customer Satisfaction

About

I am a Quality Assurance Engineer with 2+ years of experience in the testing domain and almost 3 years in Banking industry, specializing in testing having decent knowledge on both Indian and US Banking products and procedures. As a Quality Assurance Engineer at Fiserv, a leading Fintech company, I am working on maintaining the quality of softwares, designing the test cases and executing the same, collaborating with BA regarding business requirements and handling the testing activities related to US Banking. While working as QA Analyst at Yethi Consulting, I took part in requirements analysis, project planning, test case design and execution, and defect management using Jira. I gained basic knowledge and experience of QA methodologies like functional testing and manual testing, and worked with Oracle Flexcube, a leading banking software solution. I also demonstrated my ability to work as an active team member and independently as required. Prior to that, I had a demonstrated history of working in retail branch banking with prestigious banks like HDFC and Kotak Mahindra Bank, where I handled various operational tasks, customer relationships, Compliance, AML, KYC processes, and cash management. I also analyzed and investigated clients to conduct detailed customer due diligence and determine their risk ratings. I hold an MBA degree in Finance from Jaipuria Institute of Management and a BCom degree from CCS University.

Experience

5 yrs 7 mos
Total Experience
1 yr 4 mos
Average Tenure
2 yrs 6 mos
Current Experience

Fiserv

Quality Assurance Engineer

Oct 2023Present · 2 yrs 6 mos · Noida, Uttar Pradesh, India · On-site

Software TestingAgileSoftware Development Life Cycle (SDLC)

Yethi consulting

QA Analyst

Dec 2022Jun 2023 · 6 mos · Noida, Uttar Pradesh, India · Remote

  • Taken part in requirements analysis and Project planning.
  • Designing & execution of test cases.
  • Preparing test scenarios, test cases as per the requirements
  • Basic knowledge and experience of QA methodologies like Functional Testing, Manual testing etc.
  • Experience of raising and closing defects in Jira
  • Worked as an active team member and willingness to work individually as required.
  • Executed test cases manually.
  • Understanding of all the Shared FSD’s
  • Defects raising on Jira
  • Loan account creation till disbursement process end to end flow
  • Executing loan process on Flexcube
Functional TestingManual TestingJiraOracle FlexcubeSoftware TestingQA Methodologies

Kotak mahindra bank

Relationship Manager

Nov 2021Mar 2022 · 4 mos · Ghaziabad, Uttar Pradesh, India

  • Co-ordinated with teams to achieve daily work efficiently
  • Accumulate relevant client's information and engaged them with organisation
  • Monitored, followed-up and escalated cases to meet customer response commitments.
  • Supported KYC processes for prospective and existing customers.
  • Determined customer risk ratings based on analysis and research findings.
Customer Relationship Management (CRM)KYC VerificationRisk ManagementBanking OperationsCustomer Relationship Management

Hdfc bank

Personal Banker

Jul 2019Oct 2021 · 2 yrs 3 mos · Dadri, Uttar Pradesh, India

  • Managed all the operational task
  • Maintained healthy work relationship within team and customers
  • Multi-tasked with team efforts and able to meet tight deadlines
  • Analyzed and investigated clients to conduct detailed customer due diligence
  • Handled cash single handedly upto 1 Cr
Cash ManagementCustomer Due DiligenceComplianceBanking OperationsCustomer Relationship Management

Alankit

Internship Trainee

Jun 2018Aug 2018 · 2 mos

Education

Jaipuria Institute of Management, Indrapuram

MBA - Master of Business Administration — Finance

Jun 2017Jun 2019

CCS (Chaudhary Charan Singh)University

BCom - Bachelor of Commerce — commerce

Jun 2014Jun 2017

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