Sushmita Bose โ Program Manager
๐ Driving Strategic Program & Operational Excellence I am a highly accomplished, results-driven Program and Operations Leader with over 10 years of experience in spearheading complex strategic initiatives and establishing robust operational governance. I specialize in translating corporate vision into executed, data-driven strategies that deliver measurable portfolio discipline and significant cost optimization within dynamic corporate environments. ๐ Core Impact & Expertise Strategic Program Leadership: I define, manage, and scale multi-million dollar program portfolios, ensuring financial governance and strategic alignment. I routinely optimize strategic workforce planning and elevate vendor performance through rigorous metrics and accountability. Operational Excellence: I drive PAN India operational efficiency for all employees, leveraging my Lean Six Sigma Black Belt (LSSBB) expertise to design and implement process improvements that guarantee regulatory compliance and boost organizational effectiveness. Contingent Workforce Mastery (MSP/VMS): I possess deep functional command over the Managed Service Provider (MSP) model and the entire Contingent Workforce Management (CWM) lifecycle. I have successfully managed complex, multi-site programs using industry-leading Vendor Management Systems (VMS) including Beeline, Fieldglass, and SAP PeopleSoft. Stakeholder & Fiscal Management: I foster collaborative, high-performing environments, managing key client and vendor relationships to consistently exceed execution targets. I control complex budgets and provide strategic, data-rich insights that have historically reduced non-compliant spend by 15% and improved vendor performance scores by 35%. ๐ ๏ธ Technical & Methodological Proficiency Certified Scrum Master (CSM) and LSSBB with expert command of data analysis, Microsoft Excel, and systems including Oracle HRMS, Ariba, JIRA, and the full VMS suite. I am continuously expanding my strategic capabilities by pursuing the Project Management Professional (PMP) certification and advanced training in Generative AI. Let's connect to discuss how my expertise can drive impactful, data-backed results for your organization's next strategic program or operational transformation.
Stackforce AI infers this person is a Corporate Governance and Human Resources expert with a focus on operational excellence.
Location: Chennai, Tamil Nadu, India
Experience: 9 yrs
Skills
- Program Management
- Strategic Planning
- Business Development
- Recruiting
- Workforce Planning
- Stakeholder Management
Career Highlights
- Over 10 years of experience in program and operations leadership.
- Expert in Lean Six Sigma with proven cost optimization results.
- Strong command over contingent workforce management and vendor governance.
Work Experience
Verizon
Project/Program Management (5 yrs 1 mo)
Optimum Solutions (S) Pte Ltd, Singapore
Assistant Manager Business Development (1 yr 1 mo)
Pontoon Solutions
Workforce Specialist APAC- Managed Service Program(MSP) Client-Uber by Pontoon Solutions (8 mos)
Allegis Global Solutions
Program Coordinator- Managed Service Program(MSP) onsite@Credit Suisse (10 mos)
Eaton
Associate HR (10 mos)
WNS Global Services
HR Executive (9 mos)
Fareportal
Intern (2 mos)
AANPRT IT Solutions
HR Generalist (1 yr 4 mos)
Education
6- month Certificate Course In Generative AI Program at Indian Institute of Technology, Patna
PGDM at Bharati Vidyapeeth
Master of Business Administration - MBA at Bharati Vidyapeeth
Bachelor of Technology (B.Tech.) at Shri Ram Murti Smarak Women's College of Engineering &Technolgy