M

Mahendra Kunhody

Associate Consultant

Stockholm, Stockholm County, Sweden17 yrs 8 mos experience
Highly Stable

Key Highlights

  • Proven expertise in IT Service Management.
  • Strong background in project management across multiple industries.
  • Skilled in integrating complex systems and solutions.
Stackforce AI infers this person is a Project Manager with a strong focus on IT Service Management and system integration.

Contact

Skills

Core Skills

It Service Management

Other Skills

Agile MethodologiesBusiness AnalysisChange ManagementData CenterIT ManagementIT OutsourcingIT StrategyITILIntegrationProductProject DeliveryService DeliveryService ManagementSoftware Project ManagementSolution Architecture

About

Experienced Service Delivery Project Manager with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Requirements Analysis, ITIL, IT Service Management, and Software Project Management. Strong operations professional with a Bachelor of Science - BS focused in Statistics from Bangalore University. Experienced with IBM iSeries (RPG, COBOL, DB2/400) and brief experience with IBM Z/os and COBOL.

Experience

Celeris consulting

IT Consultant

Oct 2025Present · 5 mos · Stockholm, Stockholm County, Sweden · Hybrid

Synapse mobile networks nordic ab

Product Support Engineer

Oct 2019Sep 2025 · 5 yrs 11 mos · Stockholm, Stockholm County, Sweden · Hybrid

  • Product Support & Supply for VAS products like Automated Device Management system, EIR and SIM management system.
ProductIT Service Management

Cgi

5 roles

IT Project Manager

Dec 2018Aug 2019 · 8 mos

  • I have managed the implementation of a new tool for CGI’s environment and sustainability reporting. I ensure that the vendor-implementation is in-line with our requirements and contractual dates and budget created by me as part of the project initiation.

IT Project Manager

Aug 2018Nov 2018 · 3 mos

  • I have coordinated and managed the Swedish parts of technology refresh of CGI’s PeopleSoft system. This project was controlled and technically driven by Canada with region wise implementation activities.

IT Project Manager

Promoted

Apr 2018Jul 2018 · 3 mos

  • I have managed the Service Management integration with Toyota Material Handling Europe (TMHE). The aim is to achieve complete integration between TMHE’s ‘Service Manager’ and CGI’s ITSM (Remedy tool). The project was executed in incremental phases.

Cobol Programmer

Nov 2017Feb 2018 · 3 mos · Greater Stockholm Metropolitan Area

  • I have briefly worked on Mainframe system with Bankgirot's applications.
  • As part of 'Application support and maintenance' team within CGI's BGC program, I had worked and developed an understanding about a few of BGC's Mainframe applications maintained by CGI.

Service Delivery Manager and IT Project Manager

Feb 2014Sep 2017 · 3 yrs 7 mos · Greater Stockholm Metropolitan Area

  • I have worked on a large program managing several enhancements to core logistics Swedish system of Postnord. While these time-boxed changes, using Java technologies, had a focus on either enabling new Logistics business services or augmenting features to PN’s existing service offerings.
  • I was driven by the goal to provide stable Application management, ensure the maximum capability to deliver enhancements to meet Postnord's demands related to the improvement of existing services and launch of new Logistics services/products.
  • Apart from this above role, I have delivered standalone projects related to software technology upgrade/refresh and mandatory compliance of Postal-system controllers.
  • I worked closely with the business project manager to enable smooth technology upgrade and to provide improved performance on critical modules related to Invoicing and 'Track&Trace'.
  • The delivery methodology of these projects have been Agile (time-boxed) for multiple enhancements projects and RUP (Rational Unified Process) with multiple iterations for projects wherein the requirements are mature and time to market have been definite.

Logica

4 roles

IT Project Manager

Dec 2010Feb 2012 · 1 yr 2 mos

  • I have delivered two projects Koncept ODR and Betallösning Internet for PostNord Meddenlande.
  • Faktura Koncept ODR and / Concept ODR aimed at improvements in the production and delivery of ODR (unaddressed advertisements). The concept was to pilot new sorting sequence according to Postman’s delivery route. Additionally, integration to new sorting machine from Ferag was achieved, with an option of switching back to existing sorting ’Schur’ machines also.
  • This pilot project was successfully delivered with an offshore team with the main phase of this project developed and delivered to production in 2011, However the project had extensions to cater to multiple 'Change Request' and was extended till July 2013.
  • Betallösning Internet – Faktura / Payment solution – External invoice project was to provide Postnord’s customers with additional payment option of ‘external invoice’. This project involved integration with a new service provider ‘Klarna’ and internal integration to SAP Fi – Cax system.
  • This project was successfully delivered with an onshore project team and went live in production is agreed time-frame of Nov 2011.

Consultant (Development, Implementation and Migration) for C and C, Ireland

May 2010Nov 2010 · 6 mos

  • I was responsible for setting up the AS400 system with the user-base with access rights for PRISM application. The task also involved migration of the existing system to the new AS400. Furthermore, I developed additional bespoke features as needed by Tenents Caledonian Brewery.
  • I was instrumental in successfully completing the implementation, migration and production cutover without any disruption or any disturbance to normal business.

Team Lead (COBOL and AS400 applications) in ABInBev application management program

May 2007Apr 2010 · 2 yrs 11 mos

  • I was responsible for the development and maintenance of a range of Logistics and Manufacturing systems of ABInBev.
  • There were several country-specific applications developed using COBOL and RPG spread over the UK , Belgium, France. In case of the UK based Prism (MRP) system, there were several besopke customisation developed to suit InBev's (ABInBev) requirements.
  • The responsibilities also covered Incident management, Change management, Problem management and Release management using a multi-location team in Belgium, Nederlands, France, the UK, Morocco and India.

Team Lead (COBOL and AS400 applications) in ABInBev application management program

May 2007Apr 2010 · 2 yrs 11 mos

  • I was responsible for the development and maintenance of a range of Logistics and Manufacturing systems of ABInBev.
  • There were several country-specific applications developed using COBOL and RPG spread over the UK , Belgium, France. The UK based MRP (Prism) system comprised of besopke customisation developed to suit InBev's (ABInBev) continous requirements, which was supported and maintained by me.
  • The responsibilities also covered Incident management, Change management, Problem management and Release management using a multi-location team in Belgium, Nederlands, France, the UK, Morocco and India.

Linc software services (now part of mindtree)

COBOL, RPG and LANSA developer

Jul 1998Jun 2000 · 1 yr 11 mos · Bangalore, India

Education

Bangalore University

Bachelor of Science - BS — Statistics

Jan 1988Jan 1991

Stackforce found 100+ more professionals with It Service Management

Explore similar profiles based on matching skills and experience