Jeetu Singh Chauhan

Product Manager

Bengaluru, Karnataka, India15 yrs 7 mos experience
AI ML PractitionerAI Enabled

Key Highlights

  • 14+ years of experience in IT solutions.
  • Expert in product vision, roadmap, and strategy.
  • Strong cross-functional collaboration skills.
Stackforce AI infers this person is a Product Manager with extensive experience in SaaS and ITSM solutions.

Contact

Skills

Core Skills

Product ManagementProduct DevelopmentProject Management

Other Skills

A/B TestingAWS Certified Cloud PractitionerAWS Certified Machine LearningAerospaceAerospace ProjectsAgentic AIAgile MethodologiesBusiness AnalysisBusiness-to-Business (B2B)CRMCSMCoachingCollaborationCross-cultural Communication SkillsDesigning and Implementing Microsoft DevOps Solutions

About

I'm a Product Manager @ ServiceNow leading market research, Product Development, GTM to customer roll-out. As a Product Manager, wearing different hats and excelling at working cross-functionally. My experience and feedback have taught me that I bring value to the teams I work with because: - I speak customers' language to understand their pain points and translate them back to the Technical team's language. - Passionate to understand the customer's problem statement. - I lead market research to gain insights into customer needs, market trends, and the competitive landscape. - A good Strategy, Vision and Execution drive products forward - I do these three to make a product successful. -Overseeing the product development process, from ideation to launch, ensuring the product meets customer expectations and business objectives- that is how I develop Products. - Working closely with teams such as engineering, design, marketing, and sales are my collaboration partners for successful product delivery. - Managing the entire product lifecycle, including product launch, performance monitoring, and end-of-life decisions. - Gathering and analysing customer feedback to continuously improve the product. - I am a Technology believer and experimented with management skills. 14+ Years of core experience in information technology solutions. Leading product vision, Roadmap, and Strategy for ServiceNow ITSM space.

Experience

15 yrs 7 mos
Total Experience
3 yrs 11 mos
Average Tenure
3 yrs 9 mos
Current Experience

Servicenow

Product Manager

Aug 2022Present · 3 yrs 9 mos · Bengaluru, Karnataka, India · Hybrid

  • Helping Enterprises join the mission of Automation and efficient service management, we Achieve efficiency by using modern ITSM Products and offerings.
  • I develop ITSM products to automate customer processes and derive ITSM Product Adoption at scale.
  • Product releases every quarter ensure customer stickiness with the platform and its very critical for longer association of customers.
  • Few Key responsibilities highlighted below:
  • Translate product strategy into product capabilities and manage them from concept to delivery
  • Create compelling market-validated use cases & lead ideation
  • Collaborate with researchers and designers on defining and testing innovative ideas.
  • Validate product designs and prototypes with customers, enterprise stakeholders and prospects to co-innovate and test the requirements.
  • Create storyboards and wireframes to effectively communicate functional specs to experience design and development teams.
  • Establish feature plans for each release, including acceptance criteria, use cases, etc.
  • Collaborate with engineering to develop product features, understand risk dependencies, and help the team address risks and resolve issues.
  • Prepare, maintain and evangelise the product roadmap for both short-term and long-term releases
  • Effectively work with solution consultants and sales to pitch the latest product features to adopt.
  • Establish new features around modern products DevOps, Digital End user experience (DEX) and Generative AI offerings.
  • Monitoring product metrics, A/B testing, and user engagement metrics to ensure product adoption.
  • Tracking Product usage metrics to make sure customers getting value by usage of the latest release features.
  • Helping the team to guide efficient ways of working and prioritise features to ensure quick delivery of features and reduce cycle time.
Product ManagementMarket ResearchProduct DevelopmentProduct LaunchCollaborationProduct Lifecycle Management+2

Shell

Product Manager

Oct 2015Aug 2022 · 6 yrs 10 mos · Bangalore Urban, Karnataka, India

  • Product Management, Product Lifecycle, Product market Research, User Experience improvement, Product Vision and Roadmap, Product Development, Define Hypothesis and Testing, Define Metric, Product Launch, Go to Market (GTM), Post Launch analysis
Product ManagementProduct LifecycleMarket ResearchUser Experience ImprovementProduct VisionProduct Development+1

Honeywell aerospace

Project Manager

Jul 2013Oct 2015 · 2 yrs 3 mos · Bangalore

  • Handled complex Aerospace projects as Project Manager for Aerospace industry.
  • End to end Project Management for large aerospace programs.
Project ManagementAerospace ProjectsEnd-to-End Project Management

Valuefirst digital media pvt. ltd.

Product Manager

Oct 2010Jul 2013 · 2 yrs 9 mos · Gurugram, Haryana, India

  • I was working in Product Team and was leading features roll out based on market need to grow product.
  • closely working with engineering folks to develop features and share my feedback.
Product ManagementFeature RolloutCollaboration

Education

Jaipuria Inst. of mgt.

MBA — Information Technology

Jan 2008Jan 2010

RGPV

Engineer’s Degree — Computer Science Engineering

Jan 2004Jan 2008

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