May 2021 – Apr 2025 · 3 yrs 11 mos · Monterrey, Nuevo León, Mexico

• Responsible for delivering top-tier recruitment services across Latin America on behalf of Korn Ferry RPO. My role included developing and implementing innovative sourcing strategies, crafting tailored recruitment solutions, and fostering strong stakeholder engagement. Additionally, I oversaw the day-to-day operational aspects of recruitment, ensuring seamless execution and optimal results for LATAM. I was also in charge of the P&L, managing budgets, forecasting financial performance, and optimizing resource allocation to drive profitability and efficiency.

Jun 2018 – May 2021 · 2 yrs 11 mos · Monterrey Area, Mexico

• Responsible for developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation.
• Major Achievements: Building Recono SER work experience from recruitment and selection to disassociation, building a very inspiring commission plan to increase sales, recruiting more than 1,000 employees in less than three months.

Nov 2016 – Jun 2018 · 1 yr 7 mos · Monterrey Area, Mexico

• Responsible of overseeing all aspects of Human Resources practices and processes, supporting business needs and ensuring the proper implementation of company strategy and objetives.
• Major Achievements: Building GDX work experience from recruitment and selection to disassociation, creating and designing a very disruptive and innovating career path, building a strong pipeline of talent and designing very specific SLA`s for each line of business, coached and developed people across the organization

Jun 2012 – Nov 2016 · 4 yrs 5 mos · Latin America

• Responsible for the successful and strategic management of the recruitment process in Latin America with a strong collaboration of managing global programs like: kpis, dashboards, role point, hacker rank, and candidate experience.
• Major Achievements: 60% growth of the company in less than 6 months, launched role point referral program with an 85% activation after first week, coached and mentored a very strategic and successful recruitment team

Feb 2011 – Jun 2012 · 1 yr 4 mos

• Responsible for leading full cycle recruiting efforts and cultivating a pipeline of quality talent to meet company’s goals and objetives.
• Major Achievements: built a highly effective team that achieved great important results for the company hired between 80-120 candidates a month with sales skills and native English, coached and developed people across the organization

Feb 2010 – Aug 2010 · 6 mos

• Strategic Human Capital Management including all HR Functions: recruitment and selection process, professional development, life plan and career goals, training, payroll and benefits.
• Major Achievements: Opening of two restaurants in half the time that it was projected to open, designed a very attractive payment scheme to reduce attrition

Mar 2002 – Feb 2010 · 7 yrs 11 mos

• Responsible for providing professional support and advice, to align hiring managers to business goals, by giving them the best practices on recruitment and selection procedures.
• Major Achievements: designed a Human Talent Contact Center where all the screening of candidates for Monterrey, Guadalajara and Hermosillo were centralized, hired 2300 FTES annually per site with a mix of full time and part time employee’s customer service, sales, retention and technical support