Feb 2017 – Mar 2023 · 6 yrs 1 mo · Greater Noida; India

Apr 2016 – Present · 9 yrs 11 mos · Noida, Uttar Pradesh, India · On-site

• Responsible for conducting workshops, preparing educational modules and content writing on POSH, Diversity Inclusion, Workplace Sensitivity etc. for 50+ organizations.
• My main responsibilities are policy formulation, training & development and need based consultation on POSH and other aspects.
• Engaging methodology and highly interactive sessions.

Apr 2015 – Sep 2017 · 2 yrs 5 mos · Gurugram, Haryana, India

• Joined as Head (Project Paytm) in April 2017
• I worked on full time basis as Project Head KYC. I was directly heading the entire operations from tele calling to Field operations and directly responsible for enabling over 10000 KYCs in a month within the geographical territory of Delhi NCR thereby attaining number one position for Indelog amongst all ten agencies associated with Paytm at that point of time. Indelog came to be known as the best managed agency with maximum efficiency in hiring talent and managing resources efficiently. We were also rated as the best agency for working on Salesforce portal too.
• Directly reporting to the principal client Paytm where I was completely involved in all aspects of HR, Administration & Manpower Planning & Deployment related to the project.

Jul 2009 – Jan 2017 · 7 yrs 6 mos · Greater Noida, India

• I joined as Senior Lecturer but was promoted to Assistant Professor, MBA Department within three months owing to the changes I brought into the system. I served as HOD, MBA coordinator and core faculty; Reporting to the Director & Management.
• Here, I not only took lectures but also prepared time schedules and designed academic & training calendars. I also provided training for personality development to MBA students and helped them during placements & campus recruitments
• I was a Member of Indian Society of Training & Development (ISTD) and awarded Best Faculty Award. After publishing various papers in National & International levels, I proceeded and completed my PhD during my tenure in Education Industry

Dec 2008 – Mar 2015 · 6 yrs 3 mos · Gurugram, Haryana, India

• I was associated with them as HR Consultant (Part Time); directly reporting to the CEO. My main responsibilities were policy formulation, training & development and need based consultation on POSH and other aspects.

Sep 2007 – Nov 2008 · 1 yr 2 mos · Noida, Uttar Pradesh, India

• I was employed with Havells as HR Manager and directly reported to Directors & VP-HR.
• My tenure here gave me an insight on diverse fields in addition to the core HR responsibilities like Recruitment, Selection, Staffing, Induction, Resource Management etc. I was not only liasoning with consultancies but also working Pan India level covering manpower across various cities.
• The organization gave me an hands on experience on SAP – R/3, Organization Management, Personnel Development, Personnel administration, Payroll Area/ subarea, Cost Centres, etc. including:
• Maintenance / correction of Master Data of employees
• Career & Succession Planning
• Job description and job analysis
• Performance Appraisal
• Reporting systems
• Hands on experience on Increment Processes with the help of BDC and LSMW
• Complete knowledge of making and generating queries.
• Additional responsibilities included
• Core team member for making Recruitment online through SAP.
• Handled Induction for various branches and units single handedly.
• Policy formulations and overall activities pertaining to HR Development.
• Handled HR Module on the company’s intranet. Core team member of intranet designing and processes.
• Employee satisfaction survey.

May 2007 – Aug 2007 · 3 mos

• Part of the Core Team to set up the BPO with Australian Client.
• Primary Accountabilities
• Overseeing a wide gamut of activities related to Human Resource and General Administration
• Searching the databases for the right candidate and taking care of recruitments.
• Evaluating and selecting skilled candidates.
• Taking care of salary negotiations and closure of various positions in the company.
• Preparing and issuing appointment letters and ensuring timely joinings.
• Providing overview of the company and handling induction process.
• Ensuring fulfillment of joining formalities of the employees.
• Familiarizing the joiners with company policies and procedures.
• Taking care of Administrative issues like transport, food and welfare of the employees.
• Designing and defining appraisal system and incentive plans.
• Organizing and deciding motivational activities and team building games.
• Conducting one to one with employees to help them out and improve their productivity.
• Maintaining of attendance and leave record for the preparation of the salary.
• Co-ordinating with Line Managers for issues related to their subordinates & ensuring solution on time.
• Resolving employee problems related to FNF, PF, Salary, Dues, Leave and arrears providing the appropriate solution for all

Jul 2005 – Aug 2007 · 2 yrs 1 mo

• My innings started as Senior Associate MIS with activities ranging from hiring to exits, handling timesheets, manpower allocation and deployment
• I was later promoted as Assistant Manager Global Project Management Office & Talent Management System
• Responsibilities comprised of Selection, Induction process, Manpower planning, Deployment & related changes, managing billing details of the projects and mapping them with the available budgets, guidelines and limitations in consultation with Sales, Project Managers and Delivery Heads.

Jun 2004 – Mar 2005 · 9 mos · Lisbon, Portugal

• Worked in the capacity of HR manager wherein primary responsibility comprised of recruitment, selection, salary processing, grievance handling & performance appraisal for workforce spread over China, Bangladesh & Spain,

Jul 2003 – Jun 2005 · 1 yr 11 mos

• As an HR Executive, my primary responsibility was recruitment, selection & placement of suitable candidates in client organizations. Was also responsible for Trainings & Voice Analysis Sessions for clients.

Jun 2003 – Dec 2003 · 6 mos · Noida, Uttar Pradesh, India

• Customer Care Executive with proven track record of quality assurance

Jun 2001 – Sep 2001 · 3 mos

• Transactions)
• Job profile was to scrutinize deals GE was entering into with vendors and lessee.