Jan 2024 – Oct 2024 · 9 mos

• Working on a new AI-powered universal search for work product called Dropbox Dash. As part of this product, I am managing the search infrastructure team, which is responsible for ingesting data at scale, providing result retrieval within SLA. My responsibilities include prioritizing work to enable business outcomes in collaboration with cross functional leaders, designing scalable lexical and semantic search infrastructure and operationalizing it for use in search and answers use cases and reporting to the executive team.

Jan 2019 – Dec 2023 · 4 yrs 11 mos

• # Founding member for Viva Topics and Microsoft Syntex team. Viva Topics is a knowledge management AI product which mines organizationally significant topics in a company and relationships between topics, people etc. The mined knowledge is presented to the users in the flow of their work in M365 applications and Microsoft Search.
• # I started and recruited a significant portion of the team, spearheaded initial definition of the product, go to market, attaining a product market fit and bringing the adoption to 300K MAU.
• Key contributions included
• 1. Integrating Viva Topics experiences in Search, M365 clients and ingestion of data for mining.
• 2. Setting up the strategy for data collection and metrics across M365 integrations and using it to guide next set of investments.
• 3. Broadening the top of the funnel, making customer preview program successful by ensuring quick resolution to any deployment blockers

Jan 2016 – Jan 2019 · 3 yrs

• # Delivered a compliant near real time data pipeline, using Kafka, for SharePoint Online to transport more than 5 billion events per day with 99.99% completeness and 95th percentile latency SLA of 2s.
• # Expanded the use cases to power customer facing analytics, customer facing auditing, intelligent recommendations and internal analytics scenarios. .

Jan 2014 – Jan 2016 · 2 yrs

• # Built the telemetry system for OneDrive and SharePoint online that powered internal monitoring, alerting, diagnostics and customer facing auditing features.
• # Scaled the system to trillion invocations in a day and supported 1500 people engineering team.
• # Directly responsible for managing security and compliance posture of SharePoint online infrastructure.
• # Built various internal and external facing security features and mitigations to reduce risk Delivered a Just in Time access mechanism to allow engineers to access to production machines and diagnostic information on demand without needing standing access.

Jan 2012 – Jan 2014 · 2 yrs

• Owned People experience for SharePoint Online;
• # Designed and delivered new profile experience increasing user engagement by 5%.
• # Improved reliability of personal site creation aka OneDrive for Business from 70% to 99.95% reducing the number of customer escalations.
• # Improved tooling and debuggability to reduce time for resolution from days to minutes.
• # Evangelized shared common user experiences across O365 using shared controls like People card.

Jan 2008 – Jan 2012 · 4 yrs

Feb 2002 – Jan 2008 · 5 yrs 11 mos