Sugeesh Subrahmanian

CEO

Kochi, Kerala, India19 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 16 years of IT industry experience
Expert in IT Infrastructure and Cloud Management
Proven track record in leading high-performing teams

Stackforce AI infers this person is a Director of IT Services with expertise in Infrastructure and Cloud Technologies.

Contact

Skills

Core Skills

It Infrastructure ManagementIt Service ManagementInformation SecurityNetwork Administration

Other Skills

Adaptive LeadershipBGPCCNACCNPChallenging EnvironmentCisco TechnologiesCloud ComputingCybersecurityDNSData PrivacyDevOpsEnterprise IT StrategyFirewallsFortinetIT Governance

About

As the Director of IT Services and Cloud Infrastructure Services at Speridian Technologies, I oversee the planning and execution of corporate IT strategy, ensuring the alignment of IT infrastructure with business goals and objectives. I manage a global team of IT professionals, providing guidance and support for data center and cloud operations, network and security, disaster recovery, and end-user services. With 16+ years of experience in the IT industry, I have developed expertise in IT Infrastructure Management, Information Security, IT Service Management, Cloud Technologies, DevOps, Data Center Operation, Network Security, IP Telephony, Project Management, and People Management. I have a proven track record of building and leading high-performing teams, implementing efficient IT systems, and driving strategic initiatives to enhance business value. I am passionate about staying ahead of industry trends and leveraging technology to solve complex business problems. I am committed to continuous learning and growth, both for the organization and the individuals within it.

Experience

Speridian technologies

5 roles

Director

Promoted

Apr 2023 – Present · 2 yrs 11 mos

Planning and executing corporate IT strategy. Oversee all IT Infrastructure operations and evaluate them according to established goals. IT operations include Cloud & Datacenter Operations, and Corporate IT infrastructure Services, SOC and IT Security of Speridian and its subsidiaries across the globe.
Coordinate with IT managers and Teach Leads, and supervise Infrastructure Specialists, Analysts, and other professionals to provide guidance. Directing the effective delivery of networks, development, and disaster recovery systems and processes. Evaluate the effectiveness of the training & awareness program and continuously upgrade it.
Devise and establish IT policies and systems to support the implementation of strategies set by upper management. Analyze the business requirements of all departments to determine their technology needs. Preparing financial budgets and presenting proposals for capital projects to senior executives. Researching and recommending new products. Identifying new market opportunities. Overseeing departmental finances, including budgeting and forecasting.
Interact with customers to design and execute business solutions. Ensure project deliverables meet the highest quality standards and customer requirements. Manage project planning, staffing, schedule, and expenses. Engage with Business development activities which include sales meetings, Pre-sale sessions, POC, Proposal & SOW creation, Project Management.

Data PrivacyProject ManagementInformation SecurityEnterprise IT StrategyDevOpsIT Project & Program Management+5

Associate Director - IT Services & Cloud Infrastructure Services

Promoted

Apr 2020 – Apr 2023 · 3 yrs

Planning and executing corporate IT strategy. Oversee all IT Infrastructure operations and evaluate them according to established goals. IT operations include Datacentre & Cloud Operations, and Corporate IT infrastructure Services of Speridian and its subsidiaries (Benefitalign, Sesame Technologies, Truecoverage) across the globe.
Coordinate with IT managers and supervise Infrastructure Specialists, Analysts, and other professionals to provide guidance. Directing the effective delivery of networks, development, and disaster recovery systems and processes. Evaluate the effectiveness of the training & awareness program and continuously upgrade it.
Devise and establish IT policies and systems to support the implementation of strategies set by upper management. Analyze the business requirements of all departments to determine their technology needs. Preparing financial budgets and presenting proposals for capital projects to senior executives. Researching and recommending new products. Identifying new market opportunities. Overseeing departmental finances, including budgeting and forecasting.
Interact with customers to design and execute business solutions. Ensure project deliverables meet the highest quality standards and customer requirements. Manage project planning, staffing, schedule, and expenses. Engage with Business development activities which include sales meetings, Pre-sale sessions, POC, Proposal & SOW creation, Project kick off and closure.

Data PrivacyProject ManagementEnterprise IT StrategyDevOpsIT Project & Program ManagementIT Infrastructure Operations+4

Senior Manager - IT Services

May 2019 – Apr 2020 · 11 mos

Corporate IT function, IT Infrastructure Planning & Management, IT Service/ Facility Management, Project management of Infrastructure in Network, Datacenter, Server & Storage, Information Security, Desktop Mgt & IT Hardware Support.
Managing strategy, design, implementation and operation of all enterprise services deployed, which includes Enterprise Networks (Data, Voice & Wireless), Data Centre operations ( Virtualization & Storage), Cloud infrastructure operations ( MS Azure, MS O365, AWS, Oracle Cloud), End-user services, IT Security, IT Governance, Vendor Management, IT budget, New Branch opening & set up and IT procurement.
Directly involved in planning and designing Enterprise and Datacenter Networking. Directly handling Enterprise Network & Security solutions like Fortigate, Sonicwall Firewalls, Forti Analyser, Cisco Switches, Ubiquiti/ Forti Wireless, UTM, Web Filtering, IPS, Endpoint protection and Unified Communication services.
Managing the IT Service department which is responsible to provide 24/7 IT support to the Global IT infrastructure of Speridian and its subsidiaries. The entire team is spread across the region to provide direct/remote support. Support covering Datacenter, Enterprise Network (Data & Voice), IT Security, VMware, MS Exchange/O365, Windows and Linux Server Administration, Windows and Ubuntu OS administration, Hardware & Application support.
Ensuring compliance of quality procedures as per standards. Maintaining IT Infrastructure operation projects aligned with ISO/IEC 27001, PCI DSS, ISO 9001:2015 and CMMI L5 standards.
Research into IT products and Services, Industry trends and developments to ensure that technology and techniques deployed are mature, stable and sustainable for effective use

Data PrivacyProject ManagementEnterprise IT StrategyDevOpsIT Project & Program ManagementIT Infrastructure Operations+4

IT Services Manager

Promoted

Feb 2016 – May 2019 · 3 yrs 3 mos

Corporate IT function, IT Infrastructure Planning & Management, IT Service/ Facility Management, Project management of Infrastructure in Network, Data centre, Server & Storage, Information Security, Desktop Mgt & IT Hardware Support.
Managing strategy, design, implementation and Operation of all enterprise services deployed, which includes Enterprise Networks (Data, Voice & Wireless),Data Centre operations, Cloud infrastructure operations, End-user services, IT Security, IT Governance, Vendor Management, IT budget, New Branch opening & set up and IT procurement.
Directly involved in planning and designing Enterprise and Data centre Networking. Directly handling Enterprise Network & Security solutions like Fortigate, Sonicwall Firewalls, Forti Analyser, Cisco Switches, ubiquiti/ Forti Wireless,UTM, Web Filtering,IPS & VoIP services.
Managing IT Service department which is responsible to provide 24/7 IT support to Entire infrastructure of Speridian and its subsidiaries. Entire team is spread across region to provide direct/remote support. Support covering Data centre, Enterprise Network (Data & Voice), IT Security, VMware, MS Exchange,Windows and Linux Server Administration, Windows and Ubuntu OS administration, Hardware & Application support.
Ensuring compliance of quality procedures as per standards. Maintaining IT Infrastructure operation projects aligned with ISO/IEC 27001, PCI DSS, ISO 9001:2015 and CMMI L5 standards.
Research into IT products and Services, Industry trends and developments to ensure that technology and techniques deployed are mature, stable and sustainable for effective use

Data PrivacyProject ManagementEnterprise IT StrategyIT Project & Program ManagementIT Infrastructure OperationsCybersecurity+3

Infrastructure Team Lead

Jul 2015 – Jan 2016 · 6 mos

As an IT infrastructure team lead, managed a team of 12 talented individuals responsible for the planning, design, implementation, and maintenance of the enterprise network, network security, data center, VMWare, Windows & Linux servers, and hardware/application support. Ensured the team's activities aligned with the business needs and provided support through help desk management and escalation handling. Mentored the team for professional growth.
Responsibilities for network management included:
Analyzing business requirements to design and plan new network implementations or migrations
Overseeing the network security infrastructure
Maintaining and managing firewalls, VPNs, and UTM
Administering Cisco switches and Forti WiFi
Monitoring and reporting through Forti Analyzer
Serving as a subject matter expert in Fortinet products
Implementing the network infrastructure
Conducting gap analysis, threat analysis, risk management, business continuity planning, and execution.

IT Project & Program ManagementIT Infrastructure OperationsCybersecurityIT Infrastructure Management

Softcrylic technology solutions

2 roles

Network Administrator

Feb 2010 – Jun 2015 · 5 yrs 4 mos · Chennai Area, India

At Softcrylic, led the entire IT infrastructure operations with a primary role as a Network Administrator. Managed and maintained IPV4 multi-homing network with BGP protocol, Fortigate and Juniper firewalls, Cisco Routers, IP Sec VPNs, Avaya IPO 500, and IP Telephony. Designed and implemented policies, procedures and documentation for network updates and coordinated with system administration team for service management. Worked closely with the business unit heads and top management to ensure alignment with company objectives and reported to the General Manager of Operations.
In this position, effective coordination was maintained with various stakeholders including business unit heads and top management, while also overseeing the work of the system administration team to ensure effective service management. Understanding of SLA agreements with vendors and working closely with ISPs to resolve any issues was also a crucial part of the role.

IT Infrastructure OperationsCybersecurityNetwork Administration

Network Administrator

Feb 2010 – Jun 2015 · 5 yrs 4 mos · Chennai Area, India

Independently manage projects such as IPV4 and multi homing.• Maintain IPV4 multi homing network with BGP protocol.Manage and Maintain Fortigate Firewalls and Juniper Firewall with UTM and maintaining Cisco ASA ,Cisco PIX firewalls of branch offices.Manage and Maintain Cisco 2821 and Cisco 1721 Routers.Maintain IP Sec Site-to-Site VPN’s as well as Netscreen and Fortigate remote access SSL VPN.Designing and implimeting policies,Qos settings in Firewall .Implementing and maintaining of Policies, procedures and documentation for network updating the same in SharePoint.Manage and maintain IP Telephony with Avaya IPO 500,VoIP Network ( Using Hosted IPBX with Cisco IP phones as well as VoIP lines with EPBX).Understanding the SLA agreements with Vendors and enforcing.Co-ordination with ISP’s.Asset management of all networking devices.Coordinating with system administration team for Service Management.

Teckinfo solutions pvt. ltd., gurgaon

Technical Support Engineer

Apr 2008 – Feb 2010 · 1 yr 10 mos · Chennai Area, India

As a Technical Support Engineer, the primary responsibilities were to look after the client's data and VoIP infrastructure. Provided network and voice solutions including dialer support for the contact center processes of renowned companies such as Vodafone, Airtel, Barclays Bank, Kotak Mahindra and HDFC. The role involved supporting computer telephony integrated solutions in both VoIP and traditional TDM environments, and installing and configuring voice loggers.
As a project lead, managed and executed successful implementations for Andromeda Marketing Pvt Ltd, Arms Connect, and Aspire Chennai. The projects included end-to-end management of network support and maintenance of dialer and voice solutions, ensuring Quality of Service (QoS) standards and efficient database management. The role required strong technical knowledge in telecommunication, IP telephony, VoIP, and contact center solutions.

Accel frontline ltd

Technical Support Engineer

Aug 2006 – Dec 2007 · 1 yr 4 mos · Kolkata Area, India

As a technology expert, I played a crucial role in two major projects at my company - Infrastructure management for ABB Ltd and Alcatel Lucent.
Alcatel-Lucent:
Led the implementation of the site, working closely with IT leads from the head office and vendors to ensure smooth operation in just two weeks.
Configured and managed critical IT systems such as DHCP & File server, 1 Mbps Lease line Connection, LAN, DELL desktops, HP-IBM-DELL laptops, and printers.
Provided technical support to remote sub-sites and oversaw all IT activities including call management, vendor management, and asset management.
Utilized my expertise in network administration to resolve LAN and WAN issues with Cisco 3700 series Routers and Nortel switches.
ABB Ltd:
Installed and administered a File server and DHCP server using IBM eServer with Windows 2003 Enterprise Edition.
Maintained the local area network and assets, and provided primary support for the Video Conference system.