Oct 2017 – Nov 2018 · 1 yr 1 mo

Jan 2017 – Nov 2017 · 10 mos · Trivandrum

Jul 2014 – Jan 2017 · 2 yrs 6 mos · Technopark

•  Performed routine checks on the Linux servers and Database of the firm.
•  AWS Cloud support.
•  Customized Ubuntu Desktop OS for better work environment for devolopers.
•  Odoo openerp installation with custom addons.
•  Configured Gitlab and Git to ensure repositary facility for Developers.
•  Configured OTRS Ticketing system to ensure timely support.
•  SMPP / Kannel server monitoring and support.
•  Managed Voice and SMS push services and campaigns.
•  Configured Mysql-ZRM database backup.
•  Configured PHPfarm to avail multiple versions in a time.
•  Planned and executed System upgrades.
•  Maintained necessary back-up of the important files and documented Linux scripts for
• future reference.
•  Assisted in Server and Database migrations .
•  Customer relation and management experience.
•  Installed configured and updated Linux and Windows machines with custom
• partitions.
•  Troubleshoot, analyze and resolve computer problems related to both hardware and
• software.
•  File and folder permission setting in various linux flavours.
•  Apache configurations to manage virtual hosts and port forwading ( proxy ).
•  Network administration using Cyberoam Network devices.
•  Configured several opensource applications with respect to requirements

Feb 2014 – Jun 2014 · 4 mos · Kottayam

• Test computers to ensure proper functioning of computer systems.
• Handle daily technical support activities on desktop support, data
• network and server management.
• Install and test desktop software applications
• Maintain computer peripheral devices like printers and resolve
• associated problems.
• Assisted end users in utilizing new and existing technology options.
• Basic network troubleshooting

Jun 2009 – Feb 2010 · 8 mos · Palai