Shalu Pandey

Business Development Executive

Bengaluru, Karnataka, India4 yrs 5 mos experience
Most Likely To Switch

Key Highlights

  • Proven track record in maximizing sales profitability.
  • Expertise in client relationship management and business development.
  • Strong communication and negotiation skills.
Stackforce AI infers this person is a Sales Professional with expertise in B2B business development and customer relationship management.

Contact

Skills

Core Skills

Career CounselingCommunicationSales StrategyBusiness DevelopmentCustomer Service

Other Skills

Business NegotiationsBusiness PlanningBusiness Relationship ManagementBusiness-to-Business (B2B)Client CommunicationClient Relationship ManagementClient ServicesCold CallingCommunication ExcellenceContinuous Learning & DevelopmentCross-SellingCustomer SatisfactionCustomer SupportEducational Program MatchingFeedback & Follow-Up

About

Highly dynamic Senior Sales Representative with a proven track record of achieving maximum sales profitability for assigned regions. committed to working smart to establish new business and maintain existing customer relationships • Maintained up-to-date, comprehensive CRM systems, aiding sales lifecycle monitoring and progression. • Used outstanding persuasion and negotiation skills to increase client spending against business development targets. • Pitched and presented innovative campaigns to new and existing clients for enhanced profit opportunity. • Demonstrated expertise in MS Office, with outstanding proficiencies in PowerPoint, Excel and SharePoint. • Prepared reports and presentations to elaborate business development activities and outline new initiatives. • Augmented sales value by upselling and cross-selling new products and services to existing customers. • Managed escalated client enquiries with exceptional professionalism and enthusiasm to maintain trust and reliability.

Experience

Equence technologies pvt ltd

Key Account Manager

Mar 2024Present · 2 yrs · India · On-site

Boston institute of analytics - itpl, bengaluru campus

Academic Counselor

Nov 2023Feb 2024 · 3 mos · Bengaluru, Karnataka, India · On-site

  • Helping people to efficiently transition or to get into their next level of growth in their respective careers.
  • 1. Personalized Career Guidance: Conduct one-on-one sessions to provide tailored career advice, leveraging in-depth knowledge of industry trends and educational pathways.
  • 2. Communication Excellence: Utilize exceptional communication skills to clearly articulate complex concepts and career strategies, ensuring understanding and engagement from diverse client groups.
  • 3. Educational Program Matching: Expertly match clients with appropriate BIA courses and programs, aligning with their career goals and skill development needs.
  • 4. Continuous Learning & Development: Stay updated with the latest career trends and advancements in education technology to provide informed and contemporary advice.
  • 5. Feedback & Follow-Up: Regularly collect feedback from clients, using insights to refine counseling approaches, and maintain ongoing communication to support clients' career progression
Personalized Career GuidanceCommunication ExcellenceEducational Program MatchingContinuous Learning & DevelopmentFeedback & Follow-UpCareer Counseling+1

Byju's learning

2 roles

Senior Business Development Associate

Promoted

Jan 2023Jul 2023 · 6 mos · Banglore

  • .Negotiated contracts and closed sales with new and existing clients.
  • Developed business pipeline using cold and warm techniques.
  • Calling Leads and fixing meeting with clients.
  • Closing leads through VC and Appointments.
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Explaining Clients about the ED Tech products and giving proper demonstration.
  • Doing operations and finance work.
  • Networked among local business and community organizations to develop leads and generate business
  • To initiate Loan/ Finance through 3rd party i.e.
  • Bajaj, Fullerton,
  • Avanse and in house-partner.
  • Expanded business through effective network development, identifying new, and prospective clients.
NegotiationBusiness DevelopmentRevenue GenerationClient Relationship ManagementSales Strategy

Business Development Associate

Jan 2022Dec 2022 · 11 mos · Banglore

  • .Calling Leads and fixing meeting with clients.
  • Closing leads through VC and DS
  • Appointments.
  • Doing operations and finance work.
  • To initiate Loan/ Finance through 3rd party i.e.
  • Bajaj, Fullerton,
  • Avanse and in house-partner.
  • Maintained extensive knowledge of company products and services
  • to provide top-notch expertise to customers
  • Brought in new accounts through successful networking strategies and promotional approaches
  • Communicated with local organizations to build networks and develop leads.
  • Organized focus groups to design best marketing strategy for product offerings.
  • Enhanced customer experience using all omnichannel offerings.
  • Developed knowledge ot company products and services to make suggestions according to customer needs.
  • Enhanced sales techniques and marketing plans to strengthen business development efforts.
Lead GenerationClient CommunicationNetworkingSales TechniquesSales StrategyBusiness Development

Startek

Customer Service Representative

Mar 2021Dec 2021 · 9 mos · Banglore

  • To Solve the customers queries and take the follow ups on regular basis & resolve their
  • issues,
  • Provided customers with follow-up emails and other documentation as needed to promote customer support excellence.
  • Developing a deep understanding of the company's products or services to effectively provide accurate information and assistance to customers.
  • I would myself take extra initiatives just to make sure that the customers are satisfied with the service given by us and does not have any further complaints.
Customer SupportProblem SolvingProduct KnowledgeCustomer Service

Tanishq jewllerys

Sales Associate

Sep 2020Dec 2020 · 3 mos · Banglore

Education

Bangalore University

Bachelor of Commerce - BCom

Jun 2018Sep 2020

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