Jul 2023 – Jul 2024 · 1 yr · Mumbai, Maharashtra, India · On-site

• Customer Onboarding Journey: Owned end-to-end development and delivery of unified customer onboarding journeys across multiple banking products— Savings Accounts, Credit Cards, Home Loans, and Relationship Manager (RM)-led journeys—ensuring seamless transitions and consistent user experience. Defining logic-based API integrations and system decision-making paths across 94 internal and external APIs.
• Workflow Automation & UI/UX: Created functional flows (Visio) and UI/UX prototypes (Figma). Automated financial data checks via Python & Selenium helping the bank to collect the data in their downstream systems, reducing manual effort by 90% and accelerating TAT.
• Product Documentation & Agile Execution: Authored PRDs/FSDs and JIRA user stories, enabling engineering to deliver features on time. Collaborated with QA, design, and compliance for sprint execution, testing, and UAT under strict SLAs.
• Data Insights & Reporting: Built MIS dashboards in PowerBI for tracking onboarding KPIs. Queried large datasets via SQL to identify bottlenecks and drive data-informed product improvements.

May 2022 – Sep 2022 · 4 mos · Mumbai, Maharashtra, India · On-site

• Conducted market research and analysis for the world's 2nd largest mining company, evaluating the impact of the Russia-Ukraine war on
• commodities in the Australian market and to track sales performance across various commodities including copper, nickel and cobalt
• Developed data visualization using PowerBI to identify trends and prepared presentations to communicate findings
• Analyzed data on the number of commodities mined from different regions of the country and collating it in excel sheets shared internally

May 2021 – Jul 2021 · 2 mos · Mumbai, Maharashtra, India · Remote

• Created a machine learning OCR tool utilizing advanced Python libraries including OpenCV, Tesseract OCR, and Spacy for image processing
• Automated screenshot triggering for real-time data extraction from Bank KIOSK transactional receipts using computer vision techniques
• Developed a UI for client using Tkinter for interaction and extracted processed data from receipts into a .csv file format using Pandas library

May 2021 – Jul 2021 · 2 mos · Mumbai, Maharashtra, India · Remote

• Performed a thorough Data Analysis of the company’s leads data, utilizing
• advanced Python libraries for effective Data Visualization and presentation.
• Created a sophisticated Lead Scoring model that considers both Activity Score
• and Profile Score to prioritize leads effectively.
• Built visually appealing Landing Pages using LeadSquared to enhance the Lead
• Generation process and drive business growth.