Shubham Kumar

Operations Associate

Bengaluru, Karnataka, India3 yrs 3 mos experience

Key Highlights

Led architectural design for in-house payment solutions.
Reduced mobile banking downtime by 30%.
Expert in Java and Microservices for scalable applications.

Stackforce AI infers this person is a Fintech expert with strong skills in Java and Microservices for scalable solutions.

Contact

shubhamkumar2989@gmail.com LinkedIn

Skills

Core Skills

JavaMicroservices

Other Skills

API DevelopmentAPI TestingAmazon CloudWatchAmazon Web Services (AWS)Analytical SkillsApache KafkaArchitectural DesignBusiness AnalysisBusiness PlanningBusiness StrategyC++Cascading Style Sheets (CSS)Cloud ApplicationsCommunicationCore Java

Experience

Kotak mahindra bank

Deputy Manager(Support Service CTO-Head)

Dec 2022 – Present · 3 yrs 3 mos · Bengaluru, Karnataka, India · Remote

My role has primarily focused on Merchant Payments and Mobile Banking, contributing to the bank’s transformation into a technology-driven financial services provider.
Key Contributions:
Merchant Payments:
Led the architectural design and implementation of an in-house payment solution, replacing an unreliable third-party service.
Worked on building a robust and scalable system from scratch to ensure higher reliability and performance.
Mobile Banking:
Optimized workflows and enhanced system availability, reducing downtime by 30%.
Implemented caching layers, fallback data sources, and read replicas to improve performance, achieving P90 latencies below 350 ms.
Enhanced backend services for improved error handling and reduced transaction processing times.
Integrated core banking services for seamless mobile banking features.
Strengthened logging, tracing, and debugging capabilities for better performance monitoring and issue resolution.