Aug 2025 – Present · 7 mos

Feb 2022 – Sep 2025 · 3 yrs 7 mos

Nov 2019 – Mar 2022 · 2 yrs 4 mos

Sep 2018 – Oct 2019 · 1 yr 1 mo

May 2016 – Aug 2018 · 2 yrs 3 mos

• Mobile Studio is a group of marketing cloud mobile applications consist of MobileConnect (SMS & MMS), MobilePush (Push notifications & beacon) and GroupConnect (OTT).
• In my 3.5 years in mobile domain, I have been a part of various engineering squads/teams handling all the mobile applications within Marketing Cloud.
• Analyzed each requirement/story by interacting with project team and come up with test scripts.
• Tested Middle Tier layer using tools like Fiddler, Charles Proxy, Paw/Postman/SoapUI.
• Created various SQL queries to validate the applications and also to monitor the environment for errors.
• Also involved in handling customer escalations which comes to the squad through an investigation ticket.
• Created & maintained dashboards in Splunk to monitor the apps in both NP & Production environments.
• I have been creating automated functional tests in C# using an inhouse test framework.
• Also added new CI tests using Nunit to existing suite which gets triggered after every deployment.
• Well versed in mobile domain knowledge in SMS & MMS.
• Owned a part of in-house sending engine (OMM) for a specific mobile channel (push notification)

Jan 2015 – Apr 2016 · 1 yr 3 mos

• Content Management products is a new product line for ExactTarget, which will support creating / managing the content at a central location which will enable users to use content across multiple channels
• Responsible for quality assurance.
• Analyzed each requirement/story by interacting with project team and come up with test scripts.
• Helped the team in testing the migration from old system to the new cloud-based storage application.
• Tested UI, Middle Tier & backend of the application
• Worked under strict time constraints and meeting deadlines efficiently.