Shubham Srivastava

Backend Engineer

Delhi, India6 yrs 10 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Led transformative government backend project.
Pioneered innovative liveliness detection system.
Developed multiple e-commerce chatbots for customer engagement.

Stackforce AI infers this person is a Backend Development Specialist with strong expertise in Chatbot and API Integration for E-commerce and Government sectors.

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Skills

Core Skills

Backend DevelopmentTeam LeadershipApi IntegrationAutomationNlpChatbot Development

Other Skills

Automation TestingChatbot Integration with E-commerce PlatformsCloud Services (Azure and AWS)Data InsightsDevOps ProcessesDjangoFacial VerificationFastAPIFlaskLiveliness DetectionMultilingual Chatbot DevelopmentPythonRASASQLSelenium

About

Seasoned Backend Lead with over 5.10 years of experience, proficient in Python, React, Flask, FastAPI, Django, and RASA. Proven leader in directing and inspiring development teams, resulting efficiency. Specialized in automating processes, optimizing project delivery, and implementing Cloud Infrastructure on AWS / Azure. Demonstrates expertise in API integration and backend development, complemented by a solid understanding of React and frontend concepts. Known for strategic thinking and adept at streamlining operations, reducing costs, and enhancing overall system efficiency. Committed to fostering innovation and excellence in the dynamic tech landscape. Skills: Backend Development, Team Leadership, Project Planning ,Cloud Infrastructure, DevOps Processes, Automation, Web Scraping, API Integration, NLP (Natural Language Processing), Chatbot Development ,Flask, Django, FastAPI, MongoDB, SQL Server, Selenium, SPACY, Duckling, Git, React Js, Redux, JavaScript UI & UX, 3rd Party, Integrations, Web Socket, Redis, Kafka, Rest API, Graph APIs, Automation Testing, Facial Verification, Liveliness Detection, Multilingual Chatbot Development, Cloud Services (Azure and AWS), System Scalability, Data Insights, Chatbot Integration with E-commerce Platforms

Experience

Technology next

Senior Back End Lead

Oct 2022 – Present · 3 yrs 5 mos

■ Led team in developing the backend for the government project, a transformative initiative for the MP government.
■ Pioneered a novel liveliness detection system, extracting OTPs from videos and using eye blink analysis.
■ Designed and implemented APIs for an insurance selling platform, enhancing user experiences.
■ Created Wrapper APIs for Govt APIs, incorporating features like usage reports and logs generation.
■ Engineered chatbots for Airline Support and Services, enhancing customer interactions.
■ Guided the team in multiple projects, providing direction and resolving issues.
■ Played a key role in DevOps tasks, ensuring smooth deployment and maintenance processes.

Backend DevelopmentTeam LeadershipAPI IntegrationDevOps ProcessesAutomation

Dolphinchat (formerly civilcops)

Senior chatbot developer

Jul 2021 – Oct 2022 · 1 yr 3 mos

■ Developed multiple e-commerce chatbots using RASA.
■ Utilized chatbots for lead generation, virtual help desk, and customer engagement purposes.
■ Integrated chatbots seamlessly with platforms like WhatsApp and Facebook, expanding outreach.
■ Spearheaded the integration module for third-party service integration with DolphinChat using FastAPI.
■ Orchestrated integrations with platforms such as ZOHO, Shipway, Shiplite, Shiprocket, Leadsquared, and Mailgun.
■ Led a bank project facilitating FASTag registration using RASA-driven chatbot.
■ Engineered custom NLP extractors and a lead management system, optimizing chatbot capabilities.

Chatbot DevelopmentAPI IntegrationNLPFastAPI

Isc it services private limited

Python Developer

May 2019 – Jul 2021 · 2 yrs 2 mos

■ Developed automation scripts and programs using basic Python to streamline manual processes.
■ Collaborated with a team to create APIs for an e-commerce website using Flask, enhancing data exchange.
■ Introduced automation testing using Selenium and Python for internal processes at AIR FRANCE.
■ Implemented an NLP-based system to identify refund amounts for canceled tickets, employing RASA, Flask, SQL, and Python.
■ Designed and executed APIs for refund management at KLM and AIRFRANCE using Flask and SQL Server.
■ Developed chatbots for internal processes at KLM and AIRFRANCE using RASA, enhancing operational efficiency.

PythonFlaskSeleniumNLPBackend DevelopmentAutomation