Shubham Mali

Operations Associate

Mumbai, Maharashtra, India4 yrs 10 mos experience

Most Likely To Switch

Key Highlights

Proficient in SQL and Linux for effective troubleshooting.
Experienced in team management and production support.
Strong problem-solving abilities in high-pressure environments.

Stackforce AI infers this person is a Production Support Engineer with expertise in SQL and Linux in a technical support role.

Contact

shubhammali76.sm@gmail.com LinkedIn

Skills

Core Skills

Production SupportTeam ManagementTechnical SupportDatabase ManagementMonitoring

Other Skills

APIAzure Active DirectoryAzure MonitoringAzure ResourcesAzure Virtual MachinesBasic linuxGrafanaHandle VPN related issueHelpdeskLinuxLog AnalysisMicrosoft AzureMicrosoft ExcelMicrosoft SQL ServerMonitoring Tool Grafana

About

Associate Software Engineer(Production Support Lead) Proficient in SQL, Linux, API, Team Handling, Troubleshooting , Monitoring. A seasoned Production Support Lead with expertise in team management and ensuring seamless system operations. Proficient in SQL for database management and Linux for system-level troubleshooting. Skilled in identifying and resolving issues through effective troubleshooting and root cause analysis. Experienced in monitoring system performance, ensuring timely data uploads, and maintaining operational stability. Strong leadership and problem-solving abilities to guide teams in high-pressure environments.

Experience

4 yrs 10 mos

Total Experience

1 yr 7 mos

Average Tenure

2 yrs

Current Experience

Harjai computers(client - manipal cigna)

Production Support Lead

Apr 2024 – Present · 2 yrs · Navi Mumbai, Maharashtra, India · On-site

Oversee end-to-end production processes, ensuring compliance with health insurance policy's regulations and operational standards. - Monitor and resolve issues in production systems, minimizing downtime and ensuring uninterrupted service delivery.

SQLLinuxTeam ManagementTroubleshootingMonitoringProduction Support

Eywa software solution pvt ltd

Technical Support Engineer (Associate Software Engineer)(SQL, Linux)

Aug 2023 – Feb 2024 · 6 mos · Pune, Maharashtra, India · On-site

A dedicated professional with a proven track record in SQL Support, Linux and Database management. I thrive on transforming complex data challenges into streamlined, efficient solutions. Aware About Banking domain.

SQLLinuxDatabase ManagementTechnical Support