Kanchan Verma

Operations Associate

Delhi, Delhi, India5 yrs 4 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • 3 years of CRM administration experience.
  • Proficient in multiple CRM tools including Salesforce and Zoho.
  • Strong background in digital marketing and graphic design.
Stackforce AI infers this person is a CRM and Digital Marketing specialist with a focus on customer experience and design.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Digital Marketing

Other Skills

AdministrationAdobe AcrobatAdobe PhotoshopAnalytical SkillsArtificial Intelligence for BusinessBiologyBootstrapC (Programming Language)C++CRM toolsCanvaChemistryChessCommunicationCustomer Experience

About

"Experienced CRM Administrator" with a passion for delivering exceptional customer experiences,with 3 years of hands-on experience in managing CRM tools such as Salesforce, Zoho and Eagle. I have developed a deep understanding of customer relationship management and its impact on business success. Proficient in a wide range of Technical skills including Microsoft tools & Dynamics,Adobe,Canva,C,C++,HTML,CSS, Bootstrap,Python and AI generative tools like ChatGPT,Bard,Bing and So on.I possess the ability to leverage technology to streamline processes and enhance productivity.Additionally,My expertise in Trello,Manychat and Slack enables me to effectively collaborate with cross-functional teams and drive efficient project management. As a detail-oriented and analytical professional, I excel in problem-solving and ensuring customer satisfaction.My strong communication and teamwork skills have been instrumental in building strong relationships with clients and stakeholders. With a background in freelance graphic design and digital marketing, I bring a creative and strategic mindset to my work,consistently delivering impactful solutions.I am now seeking a Junior level position in CRM support to further contribute my skills and expertise to drive business growth. Let's connect and explore how we can collaborate to achieve mutual success.

Experience

Onyx realtors pty ltd

Customer Relationship Management Administrator

Sep 2021Present · 4 yrs 6 mos · Adelaide, South Australia, Australia · Remote

  • Working as a CRM Administrator,Manage CRM tools and It's data for better customer experience and results.
CRM toolsCustomer experience managementCustomer Relationship Management (CRM)

Freelance

Freelance Graphic Designer

Oct 2020Aug 2021 · 10 mos · Delhi, India · Remote

  • Design marketing templates,brochures and many other documents for various companies as a paid project.
Graphic designDigital marketingDigital Marketing

Forever living international

Assistant Supervisor

Jan 2018Sep 2018 · 8 mos · India · Hybrid

  • Learned digital marketing and networking skills, Build some networks too for more sales by network marketing.
Digital marketingNetworkingDigital Marketing

Education

Rajasthan Technical University, Jaipur Rajasthan

B.Tech — Computer Science

Apr 2016Mar 2020

Rajkiya Pratibha Vikas Vidyalaya, Sec-10 Dwarka New Delhi-110075

Apr 2009Mar 2016

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