Shrutika Agrawal

Technical Program Manager

Gurgaon, Haryana, India9 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

CSM certified with extensive agile experience.
Proven track record in managing complex projects.
Expert in scrum and kanban frameworks.

Stackforce AI infers this person is a Fintech and Agile Project Management expert with a strong focus on Scrum methodologies.

Contact

Skills

Core Skills

Agile Project ManagementProgram ManagementScrumAgile Coaching

Other Skills

Agile MethodologiesCoachingConflict ManagementConflict ResolutionConfluenceDependency ManagementEffort EstimationJiraJira Service DeskKanbanPeople ManagementProcess Management

About

CSM certified. Experience in scrum, kanban, scrumban framework. Help team in adopting agile.

Experience

Airtel africa digital labs

3 roles

Senior Program Manager

Jun 2025 – Present · 9 mos

Technical Program Manager

Promoted

Jun 2022 – Jun 2025 · 3 yrs

Responsible for end to end delivery of multiple projects.
Starting from gathering requirements from multiple stakeholders to getting it executed through scrum team and at last deploying it to multiple opcos via SRE team, is taken care as part of my responsibilities.
I am also looking into maintenance/Techops for these products.
The development teams work in scrum framework and techops in kanban.
I closely work with Stakeholders, Product owner, dev and QA team, SRE Team and Opstoo.

Agile CoachingProgram ManagementDependency ManagementEffort EstimationPeople ManagementAgile Project Management+4

Senior Scrum Master

May 2020 – Jun 2022 · 2 yrs 1 mo

I was responsible for scrum and jira adoption. Made major changes in way of working which brought release visibility, faster and rhythmic time to market. Well versed in two of the major agile framework, Scrum and Kanban. I am certified scrum master and agile coach.
Good hands on experience in jira and confluence

ScrumJiraAgile CoachingConflict ResolutionConflict Management

Paytm payments bank

Technical Program Manager

Dec 2019 – Apr 2020 · 4 mos · Noida, Uttar Pradesh, India

Managing the delivery lifecycle of some of the key projects of Paytm Payment Bank ecosystem
Driving Requirement Gathering, Scope Finalization, Development, Testing and Release Cycles while applying Scrum Framework
Aligned as program manager with 2 teams handling the development and QA of various micro-services that empower the most critical flows for both the bank's retail as well as corporate users
Recognizing, measuring and mitigating risks predicted or encountered during the development lifecycle

ScrumAgile Project ManagementConflict ResolutionDependency Management

Blackrock

Scrum Master

Aug 2018 – Dec 2019 · 1 yr 4 mos · Gurugram, Haryana, India

Handled multiple distributed scrum teams that were responsible for delivering complex projects. Also, involved in coaching development teams on agility and help them in scrum and kanban adoption.

ScrumAgile CoachingConflict Resolution

Exotel

2 roles

Senior Scrum Master

Promoted

May 2017 – Jul 2018 · 1 yr 2 mos

Scrum Master

May 2016 – May 2017 · 1 yr

Scrum Master with 2+ years of experience with impressive record of managing releases as per schedule deadlines.
Highly skilled in handling multiple teams and coaching them in adopting agile methodology, scrum, kanban and scrumban framework.
Certification: CSM certified

ScrumAgile Coaching